Vbox crashed 3 times, due to display?

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Vbox crashed 3 times, due to display?

Postby Mej » 26. Sep 2012, 15:54

Vbox keeps crashing on Windows 7. Here is the error from the log:

$ grep -i error *
VBox.log.1:00:00:00.903 ERROR [COM]: aRC=VBOX_E_IPRT_ERROR (0x80bb0005) aIID={09eed313-cd56-4d06-bd56-fac0f716b5dd} aComponent={Display} aText={Could not take a screenshot (VERR_NOT_SUPPORTED)}, preserve=false
VBox.log.2:00:00:01.029 ERROR [COM]: aRC=VBOX_E_IPRT_ERROR (0x80bb0005) aIID={09eed313-cd56-4d06-bd56-fac0f716b5dd} aComponent={Display} aText={Could not take a screenshot (VERR_NOT_SUPPORTED)}, preserve=false
VBox.log.3:00:00:00.912 ERROR [COM]: aRC=VBOX_E_IPRT_ERROR (0x80bb0005) aIID={09eed313-cd56-4d06-bd56-fac0f716b5dd} aComponent={Display} aText={Could not take a screenshot (VERR_NOT_SUPPORTED)}, preserve=false

Any ideas?
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Re: Vbox crashed 3 times, due to display?

Postby mpack » 26. Sep 2012, 16:28

None of those are crashes. They are error messages, but are normal/harmless. If you have an actual crash then post the complete log file, as a zipped attachment please.
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Re: Vbox crashed 3 times, due to display?

Postby Mej » 27. Sep 2012, 19:48

My apologies. Here are the logs for the previous crashes. Thanks.
Attachments
VBox.log.zip
VBox.log 1-3
(41.02 KiB) Downloaded 7 times
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Re: Vbox crashed 3 times, due to display?

Postby mpack » 28. Sep 2012, 12:27

First, you still have not supplied the latest VM log (VBox.log), you only included the three older logs (.1, .2, .3) - however I'll assume these are equally representative.

I see no sign of a crash in .1 - all I see is the VM taking a long time to get started, manually powered down before it completed.
The .2 log was incomplete. If this shows the crash then it means VBox is crashing without a "Guru Meditation" dialog - or the host is crashing.
The .3 log is again incomplete.

The only issue I have with your configuration is that I would try setting the guest RAM to 4GB.

Also, I see you are assigning 6 CPU cores to the guest. What is the CPU, how many cores does it have?
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Re: Vbox crashed 3 times, due to display?

Postby Mej » 3. Oct 2012, 22:09

It seems to crash after I leave my computer for 20 minutes (when the display turns off). Please note the hard disk is set to never go to sleep. I set this up to see if this would help with the crashing. It has crashed 3 times today, all when the display turns off. After the first crash, I assigned 2 CPU cores to see if that would help. After the 3rd crash I got the "Guru Meditation" dialog so I am attaching the log and png file.
Attachments
VBox.png
VBox.png (2.84 KiB) Viewed 670 times
VBox.zip
(30.08 KiB) Downloaded 3 times
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Re: Vbox crashed 3 times, due to display?

Postby Mej » 3. Oct 2012, 22:16

I fixed the error memory, but I feel like there is something else going on.
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Re: Vbox crashed 3 times, due to display?

Postby mpack » 4. Oct 2012, 13:24

The log shows that you only had 32MB RAM assigned to the VM. Is that the memory error you fixed?
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Re: Vbox crashed 3 times, due to display?

Postby Mej » 4. Oct 2012, 14:44

Yes correct. That is the memory error I fixed.
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Re: Vbox crashed 3 times, due to display?

Postby Mej » 11. Oct 2012, 15:31

Again my VM has crashed twice this morning. I've attached the logs. Are they helping you at all?
Attachments
VBox.zip
(10.88 KiB) Downloaded 3 times
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Re: Vbox crashed 3 times, due to display?

Postby mpack » 11. Oct 2012, 18:09

Mej wrote:I've attached the logs. Are they helping you at all?

Not really. All the logs you've provided so far have been incomplete, or showed no error, or showed an unrelated error (the memory mistake). I'm afraid I can't do much with that. I would check the host for RAM errors, other than that I'm stumped.
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Re: Vbox crashed 3 times, due to display?

Postby Mej » 11. Oct 2012, 20:10

All the errors can be found in the windows event log so I've attached them. Hopefully these will help.
Attachments
vbox-windows-event-logs-app-error.txt
(12.65 KiB) Downloaded 5 times
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Re: Vbox crashed 3 times, due to display?

Postby mpack » 11. Oct 2012, 20:57

Other than that nearly all the crashes involve VBoxVRDP.DLL, it doesn't help much. I suspect you're going to have to raise a BugTracker ticket about this.
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Re: Vbox crashed 3 times, due to display?

Postby Mej » 28. Nov 2012, 00:23

I have created a bug ticket but in the mean time to work around this issue, I have found that I have minimize my virtual box before locking my screen.
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