Error query virtual memory information

Discussions related to using VirtualBox on Windows hosts.
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gribabas
Posts: 3
Joined: 29. May 2023, 13:03

Error query virtual memory information

Post by gribabas »

I recieved such an error while trying to run virtual machine:

supHardenedWinVerifyProcess failed with VERR_SUP_VP_NT_QI_VIRTUAL_MEMORY_ERROR:(rc=-5637)
Please try reinstalling VirtualBox.
where: supR3HardNtChildPurify what: 5 VERR_SUP_VP_NT_QI_VIRTUAL_MEMORY_ERROR (-5637) - Process Verification Failure: Error query virtual memory information.

Logs are attached (did I do it right?)
Attachments
wind10-2023-05-29-14-11-35.log
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fth0
Volunteer
Posts: 5668
Joined: 14. Feb 2019, 03:06
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Linux, Windows 10, ...
Location: Germany

Re: Error query virtual memory information

Post by fth0 »

If you're using Windhawk or any other 3rd-party software invading the VirtualBoxVM process's memory, prevent them from doing that.
gribabas
Posts: 3
Joined: 29. May 2023, 13:03

Re: Error query virtual memory information

Post by gribabas »

fth0 wrote:If you're using Windhawk or any other 3rd-party software invading the VirtualBoxVM process's memory, prevent them from doing that.
looks like I don`t use anything like that, turned off real time protection and tried again, nothing changed
scottgus1
Site Moderator
Posts: 20965
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: Error query virtual memory information

Post by scottgus1 »

gribabas wrote:turned off real time protection
Real-time protection on what software?
gribabas
Posts: 3
Joined: 29. May 2023, 13:03

Re: Error query virtual memory information

Post by gribabas »

scottgus1 wrote:
gribabas wrote:turned off real time protection
Real-time protection on what software?
integrated defender in Windows Security
fth0
Volunteer
Posts: 5668
Joined: 14. Feb 2019, 03:06
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Linux, Windows 10, ...
Location: Germany

Re: Error query virtual memory information

Post by fth0 »

FWIW, I'll make an educated guess that you might have a real malware on your host (or so-called security software that behaves just like real malware):

The unknown software creates memory sections, which are executable and writable at the same time, typically needed for self-modifying code. And it hides a pointer to itself in the in-memory header section of the VirtualBoxVM process.
crucinal1
Posts: 5
Joined: 13. Oct 2022, 10:43

Re: Error query virtual memory information

Post by crucinal1 »

I've had the same problem but unistalled Windhawk and everything works well from then.
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