VM machines error

Discussions related to using VirtualBox on Windows hosts.
Octo
Posts: 7
Joined: 23. May 2023, 11:03

VM machines error

Post by Octo »

Since the update I can no longer boot all machines.

When the machine is loaded I get this error message. "Windows 10"
"The statement at 0x00007FFD0F1FD8F4 references memory at 0x0000016F2CF24414. The memory cannot be written."

I don't know much about the logs myself. Perhaps the problem is known to someone.

Thanks in advance if anyone knows a solution.

[img]vm.jpg[/img]

(The log is too big to send with. 348 KB )
Attachments
vm.jpg
vm.jpg (81.97 KiB) Viewed 817 times
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: VM machines error

Post by mpack »

I doubt that this belongs in the "Windows Pre-Releases" forum. Moving to "Windows Hosts".

The symptom is that of a hardening problem, a third party non-system DLL has probably been rejected due to a bad signature. Probably a graphics DLL. Review the hardening tutorial: FAQ: Diagnosing VirtualBox Hardening Issues. Note the suggestion to test disabling 3D acceleration.
Octo
Posts: 7
Joined: 23. May 2023, 11:03

Re: VM machines error

Post by Octo »

Okay so it could be because I ran a virus scan. "avira"
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: VM machines error

Post by mpack »

I don't see how. But third party virus scanners are superfluous on Win10 hosts anyway, so I suggest you stop doing that.
Octo
Posts: 7
Joined: 23. May 2023, 11:03

Re: VM machines error

Post by Octo »

Yes The virus scanner has long since been removed.

I don't know how to solve it.
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: VM machines error

Post by scottgus1 »

Please zip and post the VM's VboxHardening.log, the same way you did the screenshot.
Octo
Posts: 7
Joined: 23. May 2023, 11:03

Re: VM machines error

Post by Octo »

Can you give example?
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
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Re: VM machines error

Post by mpack »

Provide the hardening log file for that VM. Make sure the VM is fully shut down, then right click it in the manager UI. Select "Show Log" and save "VBoxHardening.log" (no other file) to a file which you should then zip. Attach the zip here.
fth0
Volunteer
Posts: 5677
Joined: 14. Feb 2019, 03:06
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Linux, Windows 10, ...
Location: Germany

Re: VM machines error

Post by fth0 »

leer_Kali-Linux-2023-05-23-18-17-34.log wrote:
10c8.2f14: supR3HardenedDllNotificationCallback: load   00007ff9288d0000 LB 0x00b97000 C:\Program Files\Oracle\VirtualBox\VBoxDD.DLL [fFlags=0x0]
[...]
10c8.2878: supR3HardenedDllNotificationCallback: Unload 00007ff9e9a80000 LB 0x0000d000 C:\Program Files\Oracle\VirtualBox\VBoxGuestPropSvc.DLL [flags=0x0]
10c8.2c3c: supR3HardenedDllNotificationCallback: Unload 00007ff9e9c30000 LB 0x0000c000 C:\Program Files\Oracle\VirtualBox\VBoxGuestControlSvc.DLL [flags=0x0]
10c8.6170: supR3HardenedDllNotificationCallback: Unload 00007ff9e6580000 LB 0x00014000 C:\Program Files\Oracle\VirtualBox\VBoxSharedFolders.DLL [flags=0x0]
10c8.53e4: supR3HardenedDllNotificationCallback: Unload 00007ff9f2900000 LB 0x0000d000 C:\Program Files\Oracle\VirtualBox\VBoxDragAndDropSvc.DLL [flags=0x0]
10c8.4b1c: supR3HardenedDllNotificationCallback: Unload 00007ff9f3fc0000 LB 0x00010000 C:\Program Files\Oracle\VirtualBox\VBoxSharedClipboard.DLL [flags=0x0]
10c8.2f14: KiUserExceptionDispatcher: 0xc0000005 (0000000000000001, 000001c19d4a7414) @ 00007ff9289cd8e4 (flags=0x0)
The crash happened in VBoxDD.DLL in the function ohciR3RhDetach(), but this is probably a red herring, because something already initiated the termination of the VM beforehand. A (zipped) VBox.log file might provide more information.

PS: I already finished the analysis, so I'll post it here, although the log file has been removed in the meantime.
scottgus1
Site Moderator
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Re: VM machines error

Post by scottgus1 »

fth0 wrote:the log file has been removed in the meantime.
Octo, it is considered vandalism of the forum to delete logs after others have commented on them. See your forum private messages and comply immediately.
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
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Re: VM machines error

Post by mpack »

If the requested two log files are not posted here in the next 24 hours I will lock this topic. No other posts will be allowed.
Octo
Posts: 7
Joined: 23. May 2023, 11:03

Re: VM machines error

Post by Octo »

VBoxHardening.log
Attachments
leer_Kali-Linux-2023-05-23-18-17-34.zip
(26.9 KiB) Not downloaded yet
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: VM machines error

Post by mpack »

Thank you - but see fth0's request for the "vbox.log" file. So post it in the same way, but select the "vbox.log" file.
Octo
Posts: 7
Joined: 23. May 2023, 11:03

Re: VM machines error

Post by Octo »

It's working again. I don't know if it's still useful.
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: VM machines error

Post by scottgus1 »

Thanks for putting the log back, Octo!

The vbox.log may help, in order to understand why the original error occurred.
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