Problem installing VirtualBox on Windows 10 Home.
When I try to install VirtualBox on my pc, I get the error Windows Installer is not responding.
Does anybody know hot to fix this problem?
I am in desperate need of help ahah. I would appreciate any help!!
Error installing VirtualBox on Windows 10 Home
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- Site Moderator
- Posts: 20945
- Joined: 30. Dec 2009, 20:14
- Primary OS: MS Windows 10
- VBox Version: PUEL
- Guest OSses: Windows, Linux
Re: Error installing VirtualBox on Windows 10 Home
The Virtualbox installer is really a Microsoft program that works with the Windows MSI installer database.
Basic troubleshooting steps for Windows Installer
Please try this:
Make a new folder on your C drive to put the installer and the log it will make:
C:\VBinstall
Put the installer in the new folder. Open a Run-As-Admin command prompt. Drag-n-drop the installer on the Command Prompt window, then finish typing this in the command line:
"C:\VBinstall\VirtualBox-X.Y.Z-######-Win.exe"{space}--logging{space}--msi-log-file{space}"C:\VBinstall\textfile.txt"
So, as an example, for 6.1.36 it should've read:
"C:\VBinstall\VirtualBox-6.1.36-152435-Win.exe" --logging --msi-log-file "C:\VBinstall\msilog.txt"
Your version's numbers will be different, but you should follow the same pattern.
Also find this file:
C:\Windows\INF\setupapi.dev.log
Zip and post both logs using the forum's Upload Attachment tab.
Basic troubleshooting steps for Windows Installer
Please try this:
Make a new folder on your C drive to put the installer and the log it will make:
C:\VBinstall
Put the installer in the new folder. Open a Run-As-Admin command prompt. Drag-n-drop the installer on the Command Prompt window, then finish typing this in the command line:
"C:\VBinstall\VirtualBox-X.Y.Z-######-Win.exe"{space}--logging{space}--msi-log-file{space}"C:\VBinstall\textfile.txt"
So, as an example, for 6.1.36 it should've read:
"C:\VBinstall\VirtualBox-6.1.36-152435-Win.exe" --logging --msi-log-file "C:\VBinstall\msilog.txt"
Your version's numbers will be different, but you should follow the same pattern.
Also find this file:
C:\Windows\INF\setupapi.dev.log
Zip and post both logs using the forum's Upload Attachment tab.