VERR_SUP_VP_NT_QI_VIRTUAL_MEMORY_ERROR: (rc=-5637), sometimes start other doesn't. Please help

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hnavia
Posts: 2
Joined: 6. Mar 2023, 15:13

VERR_SUP_VP_NT_QI_VIRTUAL_MEMORY_ERROR: (rc=-5637), sometimes start other doesn't. Please help

Post by hnavia »

So, I've been reading a lot regarding this issue and I have applied a lot of solutions:

[*]Reinstalling with admin rights the VBoxSup.inf file
[*]Backing up the Ubuntu.vbox-prev file in order for the VM to create a new file
[*]Launching the app in all the modes (no screen, normal, unattached)
[*]Uninstalling Virtualbox and reinstalling it in admin mode
[*]Changing the VM configuration and giving it 64MB to the screen, disabling diskette and cd drives
[*]Disabling Windows 11 Hypervisor
[*]Graphic card drivers updated
[*]No antivirus
[*]Windows is up to date and Virtualbox updated to latest version

The VM sometimes starts and others doesn't and no matter what I do, I can't launch it when it doesn't want to load. This is happening randomly.


Image
For some reason I can't seem to be able to paste the screenshot

Today, for example, I launched the VM 4 times with errors and, on the fifth try, it came up.

No idea what else to do as I don't have any antivirus program running in the background.

7174.3038: supR3HardNtChildPurify: cFixes=1 g_fSupAdversaries=0x80000000
7174.3038: supR3HardNtChildPurify: Startup delay kludge #1/2: 524 ms, 34 sleeps
7174.3038: supHardNtVpScanVirtualMemory: enmKind=CHILD_PURIFICATION
7174.3038: Error (rc=-5637):
7174.3038: NtQueryVirtualMemory failed for 0000000000000000: 0xc000010a
7174.3038: Error (rc=-5637):
7174.3038: supHardenedWinVerifyProcess failed with -5637: NtQueryVirtualMemory failed for 0000000000000000: 0xc000010a
7174.3038: Error -5637 in supR3HardNtChildPurify! (enmWhat=5)
7174.3038: supHardenedWinVerifyProcess failed with -5637: NtQueryVirtualMemory failed for 0000000000000000: 0xc000010a
3ab4.7a24: Terminating the normal way: rcExit=0

I have included all the logs and not only the hardening one just in case.

Thank you in advance and kind regards.
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hnavia
Posts: 2
Joined: 6. Mar 2023, 15:13

Re: VERR_SUP_VP_NT_QI_VIRTUAL_MEMORY_ERROR: (rc=-5637), sometimes start other doesn't. Please help

Post by hnavia »

Found the culprit.

There's an app called WindHawk that allows you to customize Windows. The app needs to be closed before launching any VM.

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scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: VERR_SUP_VP_NT_QI_VIRTUAL_MEMORY_ERROR: (rc=-5637), sometimes start other doesn't. Please help

Post by scottgus1 »

Great! Glad you kept up the hunt and found a solution!
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