VM Linux Ubuntu randomly crashes

Discussions related to using VirtualBox on Windows hosts.
toby67
Posts: 6
Joined: 26. Mar 2022, 15:41
Primary OS: MS Windows 7
VBox Version: PUEL
Guest OSses: MS Windows 10

VM Linux Ubuntu randomly crashes

Post by toby67 »

Hi all

Host: Win 7
Guest: Win 10
VBox: 6.1.32

Until yesterday, running the guest VM Win 10 worked without any problems.
Today, after launching the guest VM Win 10, the VM freezes after a few minutes. A Guru Mediation Alert is shown. The log file shows a VERR_VMM_SET_JMP_ABORTED_RESUME error. Any ideas what the root cause for this problem could be?

Thanks for any hint.
Toby
Attachments
VBox.zip
Logfile
(99.37 KiB) Downloaded 11 times
mpack
Site Moderator
Posts: 39156
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: Guru Meditation VERR_VMM_SET_JMP_ABORTED_RESUME

Post by mpack »

Everyone who has reported this problem has a Win7 host, which incidentally is not supported by VirtualBox 6.1.x.

We have two open topics already to discuss this issue. I'll merge your posts with the last one.
fth0
Volunteer
Posts: 5668
Joined: 14. Feb 2019, 03:06
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Linux, Windows 10, ...
Location: Germany

Re: VM Linux Ubuntu randomly crashes

Post by fth0 »

toby67 wrote:Until yesterday
Well, what changed between yesterday and today? What software was updated on the host (e.g. so-called security software)?
toby67
Posts: 6
Joined: 26. Mar 2022, 15:41
Primary OS: MS Windows 7
VBox Version: PUEL
Guest OSses: MS Windows 10

Re: VM Linux Ubuntu randomly crashes

Post by toby67 »

I got it. My AV software has been updated automatically (to AVG Version 22.2.3223). When I uninstall this version or when I install an older version, the VM runs as expected. Thanks for that hint.
fth0
Volunteer
Posts: 5668
Joined: 14. Feb 2019, 03:06
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Linux, Windows 10, ...
Location: Germany

Re: VM Linux Ubuntu randomly crashes

Post by fth0 »

Do you have 2019 SHA-2 Code Signing Support requirement for Windows and WSUS installed on your Windows 7 host? If not, please install it and see if it makes a difference.
toby67
Posts: 6
Joined: 26. Mar 2022, 15:41
Primary OS: MS Windows 7
VBox Version: PUEL
Guest OSses: MS Windows 10

Re: VM Linux Ubuntu randomly crashes

Post by toby67 »

Thanks, but this doesn't make any difference.
scottgus1
Site Moderator
Posts: 20965
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: VM Linux Ubuntu randomly crashes

Post by scottgus1 »

mpack wrote:Everyone who has reported this problem has a Win7 host
Just got a poster running a Windows 10 host with the guru meditating on VERR_VMM_SET_JMP_ABORTED_RESUME:
viewtopic.php?f=6&t=105642

Might not be only a 7 host thing.
toby67 wrote:My AV software has been updated automatically
I'm inquiring about the other poster's AV, too.
mpack
Site Moderator
Posts: 39156
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: VM Linux Ubuntu randomly crashes

Post by mpack »

scottgus1 wrote: Might not be only a 7 host thing.
The error code could be coincidental, or maybe its an AVG thing.
fth0
Volunteer
Posts: 5668
Joined: 14. Feb 2019, 03:06
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Guest OSses: Linux, Windows 10, ...
Location: Germany

Re: VM Linux Ubuntu randomly crashes

Post by fth0 »

If you're using Avast or AVG AntiVirus software, search for their Troubleshooting settings and turn off Enable hardware-assisted virtualization.
toby67
Posts: 6
Joined: 26. Mar 2022, 15:41
Primary OS: MS Windows 7
VBox Version: PUEL
Guest OSses: MS Windows 10

Re: VM Linux Ubuntu randomly crashes

Post by toby67 »

Disabling hardware-assisted virtualization does not solve the problem.
scottgus1
Site Moderator
Posts: 20965
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: VM Linux Ubuntu randomly crashes

Post by scottgus1 »

Please provide a screenshot, uploaded through the forum's Upload Attachment tab like you did the log above, showing that you turned off the AV's hardware-assisted virtualization.

Also, please zip and upload a new VM log.
mpack
Site Moderator
Posts: 39156
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: VM Linux Ubuntu randomly crashes

Post by mpack »

I'd also like to know if Windows was restarted after making the change. It's possible this is necessary.
toby67
Posts: 6
Joined: 26. Mar 2022, 15:41
Primary OS: MS Windows 7
VBox Version: PUEL
Guest OSses: MS Windows 10

Re: VM Linux Ubuntu randomly crashes

Post by toby67 »

Yep, thats it! When I restart the host after disabling hardware virtualization in AVG, the VM runs without Guru Mediation error.

Thanks for that hint and your great support.
toby67
Posts: 6
Joined: 26. Mar 2022, 15:41
Primary OS: MS Windows 7
VBox Version: PUEL
Guest OSses: MS Windows 10

Re: VM Linux Ubuntu randomly crashes

Post by toby67 »

Fyi: AVG just released a new version: 22.5.3235. With this version - even if hardware virtualization is disabled - the VM crashes with a Guru Meditation error.
Attachments
VBox.zip
Log
(94.22 KiB) Downloaded 4 times
mpack
Site Moderator
Posts: 39156
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: VM Linux Ubuntu randomly crashes

Post by mpack »

I would suggest that a more likely explanation is that you got another update, and they enabled hardware virtualization again. It's not like there's a huge range of different things they can be doing to interfere with VirtualBox.

Consider dumping AVG. Certainly consider going to them and asking why they are grabbing precious PC resources without asking nicely.
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