installer stuck

Discussions related to using VirtualBox on Windows hosts.
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yammock
Posts: 1
Joined: 24. Oct 2021, 10:52

installer stuck

Post by yammock »

installer's stuck on the "removing shortcuts" part... help
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scottgus1
Site Moderator
Posts: 20965
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: installer stuck

Post by scottgus1 »

The Virtualbox installer is really a Microsoft program that works with the Windows MSI installer database. Google for how to enable MSI logging, then try the installation again. If it fails, please post the log as a zip file using the forum's Upload Attachment tab.

Basic troubleshooting steps for Windows Installer
Enable Windows Installer logging
https://docs.microsoft.com/en-US/troubl ... er-logging
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