Unable to import VMs

Discussions related to using VirtualBox on Windows hosts.
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Brandon L
Posts: 1
Joined: 23. Jun 2021, 21:05

Unable to import VMs

Post by Brandon L »

Hello,

I have a user that is unable to import VMs. Other users are able to import successfully using the same file. The main errors that are showing are below. I have attached the log file. Any help is appreciated. Thank you all for your time.

ERROR [COM]: aRC=VBOX_E_OBJECT_NOT_FOUND (0x80bb0001)
ERROR [COM]: aRC=VBOX_E_FILE_ERROR (0x80bb0004)
createImport ERROR [COM]: aRC=VBOX_E_FILE_ERROR (0x80bb0004)
createImport VMDK: Compressed image is corrupted
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VirtualBox.txt
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scottgus1
Site Moderator
Posts: 20965
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: Unable to import VMs

Post by scottgus1 »

Several of this in the log:
Brandon L wrote:Compressed image is corrupted
Are you sure the file got copied properly? SHA256-Hash (at least more than MD5) the OVA on this user's PC and a working user's PC, compare the hashes.

If the hashes compare, check if the Windows host PC has Hyper-V enabled:
Right-click any guest in the main Virtualbox window's guest list that has been able to start, choose Show Log. Save the far left tab's log. Search the log for these words:

Attempting fall back to NEM

If these words are in your guest's vbox.log, Hyper-V is enabled. See HMR3Init: Attempting fall back to NEM (Hyper-V is active)
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