Critical error when installing Windows Server 2019

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WB2020
Posts: 7
Joined: 15. Apr 2021, 22:52

Critical error when installing Windows Server 2019

Post by WB2020 »

Hi,

I want to install Windows serveur 2019 on Virtual Box.

The ISO is the official one from microsoft for evaluation

But when I launch it for first time I got this error message saying
A critical error happened during execution of the VM and this one has been turned off
the last log before the error are :
00:00:52.195028 Cursor hotspot: 0x0
00:00:52.195029 Cursor size: 0x0
00:00:52.195029 Cursor byte size: 0 (0x0)
00:00:52.195030 3D enabled: false
00:00:52.195031 Driver mode: 1024x768 32bpp
00:00:52.195032 Driver pitch: 4096 (0x1000)
00:00:52.195033 !!
00:00:52.195033 !! {vmsvga3dctx}
00:00:52.195034 !!
00:00:52.195056 !!
00:00:52.195057 !! {vmsvga3dsfc}
00:00:52.195057 !!
00:00:52.195072 !!
00:00:52.195072 !! {vmsvga3dsurf}
00:00:52.195072 !!
00:00:52.195073 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have successfully installed others ISO such as Windows Server 2016, Ubuntu, Windows 10..

I have uninstalled and installed latest version of VirtualBox.

Any idea what is going wrong and how to solve it ?

Thank you in advance,
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: Critical error when installing Windows Server 2019

Post by scottgus1 »

Please right-click the guest in the main Virtualbox window's guest list, choose Show Log.

Search the far left tab's log for this text:

Attempting fall back to NEM

If you find it, Hyper-V is enabled. See HMR3Init: Attempting fall back to NEM (Hyper-V is active).

If you don't find that text, the 2019 template may have a bug in it. Make a new VM, use the 2016 template for Server 2019, and make sure that the VM's System settings, Acceleration, Paravirtualization Interface* says 'Hyper-V'.

(* 'Paravirtualization Interface' is a comm channel for virtualization-aware OS's to talk to whatever hypervisor is running them, so they can run more efficiently. Setting this to Hyper-V does not turn on the host OS's Hyper-V.)

If none of this helps, save the far left tab's log, zip the log file, and post the zip file, using the forum's Upload Attachment tab.
WB2020
Posts: 7
Joined: 15. Apr 2021, 22:52

Re: Critical error when installing Windows Server 2019

Post by WB2020 »

Hi,

You were faster than light.

I was about to reply I found same solution !

Thank you !
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: Critical error when installing Windows Server 2019

Post by scottgus1 »

Great! Glad you're up and running.
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