Hardening Error 5673 VERR_SUP_VP_NT_QI_VIRTUAL_MEMORY_ERROR

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ShawnT
Posts: 5
Joined: 14. Apr 2021, 02:24

Hardening Error 5673 VERR_SUP_VP_NT_QI_VIRTUAL_MEMORY_ERROR

Post by ShawnT »

I can not launch any VM instance in my laptop

Version: 6.1.18 r142142

and I also tried for a lot of other versions, all of them failed in my laptop to launch a intance

Please help

The virtual machine 'ubuntu' has terminated unexpectedly during startup with exit code -1073741819 (0xc0000005).


The log is attached:
Attachments
VBoxHardening.log
(31.35 KiB) Downloaded 26 times
Last edited by ShawnT on 14. Apr 2021, 10:19, edited 3 times in total.
mpack
Site Moderator
Posts: 39156
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: Hardening Error 5673 VERR_SUP_VP_NT_QI_VIRTUAL_MEMORY_ERROR

Post by mpack »

Provide complete logs as zipped attachments, don't just hose text all over the forum.
ShawnT
Posts: 5
Joined: 14. Apr 2021, 02:24

Re: Hardening Error 5673 VERR_SUP_VP_NT_QI_VIRTUAL_MEMORY_ERROR

Post by ShawnT »

mpack wrote:Provide complete logs as zipped attachments, don't just hose text all over the forum.
Sorry, I uploaded log file
mpack
Site Moderator
Posts: 39156
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: Hardening Error 5673 VERR_SUP_VP_NT_QI_VIRTUAL_MEMORY_ERROR

Post by mpack »

You have third party AV installed, and you have a common error 0xC0000005. These are discussed in the existing FAQ: Diagnosing VirtualBox Hardening Issues.

You should also update VirtualBox: 6.0.14 is rather old, you are missing all the fixes since then and now.
ShawnT
Posts: 5
Joined: 14. Apr 2021, 02:24

Re: Hardening Error 5673 VERR_SUP_VP_NT_QI_VIRTUAL_MEMORY_ERROR

Post by ShawnT »

mpack wrote:You have third party AV installed, and you have a common error 0xC0000005. These are discussed in the existing FAQ: Diagnosing VirtualBox Hardening Issues.

You should also update VirtualBox: 6.0.14 is rather old, you are missing all the fixes since then and now.
I have upgrade to latest version

use Run As admin to install it

graphic dirver is also latest, and shutdown system. I attached new log, please see if there is another problem
Attachments
VBoxHardening.log
(28.92 KiB) Downloaded 19 times
ShawnT
Posts: 5
Joined: 14. Apr 2021, 02:24

Re: Hardening Error 5673 VERR_SUP_VP_NT_QI_VIRTUAL_MEMORY_ERROR

Post by ShawnT »

How to figure out which DLL file has problem?
ShawnT
Posts: 5
Joined: 14. Apr 2021, 02:24

Re: Hardening Error 5673 VERR_SUP_VP_NT_QI_VIRTUAL_MEMORY_ERROR

Post by ShawnT »

I uninstalled symentec, it works for me
scottgus1
Site Moderator
Posts: 20965
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: Hardening Error 5673 VERR_SUP_VP_NT_QI_VIRTUAL_MEMORY_ERROR

Post by scottgus1 »

Glad you were able to press on and find a work-around! Your second log still showed the same exit code.

It may be possible to set exceptions in Symantec to stay away from anything related to Virtualbox if you must run with Symantec. However, Windows' native Defender AV & firewall protects well too and doesn't interfere with Virtualbox.
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