Guru Meditation Critical Error (VERR_HGCM_SERVICE_NOT_FOUND)

[TheJollyRodger]

Hi everyone,

Sorry completely new to this.

I'm trying to run windows 10 virtually on windows 11 and keep getting a Guru Meditation critical error shown below. It wont let up load the full log file but this is the error code.

ERROR [COM]: aRC=VBOX_E_IPRT_ERROR (0x80bb0005) aIID={6ac83d89-6ee7-4e33-8ae6-b257b2e81be8} aComponent={ConsoleWrap} aText={The VBoxGuestPropSvc service call failed with the error VERR_HGCM_SERVICE_NOT_FOUND}, preserve=false aResultDetail=-2900

Its boots to ~20% before giving the error message.

Does anyone know a fix for this error??

Thanks for your help!

[mpack]

Please provide a VM log file. Make sure the VM is fully shut down, then right click it in the manager UI. Select "Show Log" and save "VBox.log" (no other file) to a zip file. Attach the zip here.

[TheJollyRodger]

Thanks for the help, I have attached it.

[fth0]

The VERR_HGCM_SERVICE_NOT_FOUND error message is a red herring that you can most probably ignore.

The real issue is that some 3rd-party software (*) running on your host is using the hardware virtualization (VT-x) of your Intel CPU, and VirtualBox cannot use VT-x at the same time. Unfortunately, VirtualBox doesn't recognize this situation, which leads to the Guru Meditation -37 (VERR_NOT_SUPPORTED).

(*) FWIW, some so-called security software is known to use VT-x and provides a configuration item to disable that.