VM mac mini-el capitan-win 10 64bit install problem

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ivy2310
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Joined: 23. Jul 2016, 16:23

VM mac mini-el capitan-win 10 64bit install problem

Post by ivy2310 »

hi all,
ich hab ein Prob:

Config: macmini,DVD,8GB-Ram,2,4 GHz Intel Core 2 Duo OSX el Capitan

VM 5.1.2

Ganz egal was ich einstelle in der VM ich bekomme immer wieder den gleichen Fehler: System_service_exception.

mac HW diagnose ohne Befund.

Hat hier jemand eine Lösung?

habe vorher unter snow leopard parallels 9 genutzt alles ok.

ivy2310
socratis
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Re: VM mac mini-el capitan-win 10 64bit install problem

Post by socratis »

Google translation:
I have a prob:
Config: macmini, DVD, 8GB Ram, 2.4GHz Intel Core 2 Duo OSX el Capitan
VM 5.1.2
No matter what I set in the VM I keep getting the same error: SYSTEM_SERVICE_EXCEPTION.
mac HW diagnosis without findings.
Does anyone here have a solution?
have previously used under snowleopard parallels 9 everything ok.
• Where do you get the error? On your host? On your guest?
• When do you get the error? When you launch VirtualBox? When you launch a VM?
• Please read the following: Minimum information needed for assistance.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
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If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
ivy2310
Posts: 8
Joined: 23. Jul 2016, 16:23

Re: VM mac mini-el capitan-win 10 64bit install problem

Post by ivy2310 »

hi,
1.) install the virtual box 5.1.2 , install enhanced mode from oracle
2.) correct the defaults to 4GB Ram,set proz to 2, set USB to USB2
3.) show the path to the win10.ISO
4.) start to install
5.) after a short time that ERROR is shown.
6.) made an apple diagnostic at the mac mini, no errors

thats it for the moment
socratis
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Re: VM mac mini-el capitan-win 10 64bit install problem

Post by socratis »

ivy2310 wrote:1.) install the virtual box 5.1.2 , install enhanced mode from oracle
I think you mean the Extension Pack.
ivy2310 wrote:3.) show the path to the win10.ISO
Where did you get the ISO from?
ivy2310 wrote:5.) after a short time that ERROR is shown.
I asked you where do you get the error from, the host or the guest. Given that the error you get is "SYSTEM_SERVICE_EXCEPTION" that means that you get it in the guest (Win10).
  1. Start the VM. Not from a saved or suspended state. Clean start.
  2. Record the error message. EXACTLY. Post a screenshot if you have to.
  3. Shut down the VM. Not suspended, not paused. Shut down. If you can't shut it down by normal means, close the VM window and select "Power off".
  4. Right-click on the VM in the VirtualBox Manager. Select "Show Log..."
  5. Save it (just the first log), ZIP it and attach it in your response (see the "Upload attachment" at the bottom of the form).
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
ivy2310
Posts: 8
Joined: 23. Jul 2016, 16:23

Re: VM mac mini-el capitan-win 10 64bit install problem

Post by ivy2310 »

hi,
1.) extension Pack
2.) yes
3.) microsoft direct " Win10_1511_2_German_x64.iso "
4.) yes
ivy2310
Posts: 8
Joined: 23. Jul 2016, 16:23

Re: VM mac mini-el capitan-win 10 64bit install problem

Post by ivy2310 »

hi,
thats the log file.

how to do a screen shot with the little apple bluetooth keyboard? what kombination ?
Attachments
WIN-2016-07-24-07-59-12.log
(105.06 KiB) Downloaded 20 times
socratis
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Re: VM mac mini-el capitan-win 10 64bit install problem

Post by socratis »

00:00:02.230710 Host RAM: 8192MB total, 3083MB available
00:00:02.660801   RamSize           <integer> = 0x0000000100000000 (4 294 967 296, 4 GB)
You have 3083MB available and you assign 4096MB (=4GB) to the guest. You can't give what you don't have. Either close some applications on the Mac, buy some more RAM, or lower the RAM assigned to the guest.
00:00:02.660795   NumCPUs           <integer> = 0x0000000000000002 (2)
00:00:03.673632 CPUM: Physical host cores: 2
You have two CPUs and you assign both to your guest. Lower the CPUs assigned to the guest to 1.

Finally, why did you choose the VHD format instead of the suggested VHD? Any good reason?

PS. It seems you might have missed the bold part in the instructions that said to "ZIP" the log before posting it.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
ivy2310
Posts: 8
Joined: 23. Jul 2016, 16:23

Re: VM mac mini-el capitan-win 10 64bit install problem

Post by ivy2310 »

hi, did a new win10 install with ur recommends
Attachments
win-2016-07-24-10-51-35.log.zip
(53.69 KiB) Downloaded 17 times
socratis
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Re: VM mac mini-el capitan-win 10 64bit install problem

Post by socratis »

You have the following in your log:
00:23:42.308094 !!  Guru Meditation -5300 (VERR_IEM_INSTR_NOT_IMPLEMENTED)
For Guru Meditation errors, you should head to the bugtracker and either search for an appropriate bug where you'll attach your logs and other vital information, or open a new bug report.

The funny thing is that there are NO references to this error except in the source code. That means no other user has seen it and (of course) there is no bug report on it.

Can I try one last suggestion before you go to the bugtracker? Uninstall VirtualBox 5.1.2 (see the User Manual) and install 5.0.26. Let me know what are the results.

Unfortunately I'm on my way out for a couple of days, so I won't be able to respond. I'm sure that if there is an emergency, someone else will...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
ivy2310
Posts: 8
Joined: 23. Jul 2016, 16:23

Re: VM mac mini-el capitan-win 10 64bit install problem

Post by ivy2310 »

hi
i will do so.
for the moment many thanks to you for your help.!!!!!

i will let you know about the results

kind regards

ivy2310
ivy2310
Posts: 8
Joined: 23. Jul 2016, 16:23

Re: VM mac mini-el capitan-win 10 64bit install problem

Post by ivy2310 »

hi,
that works !!!!!


What i did:
1.) delete the old versions with the deinstallation tool and by hand some rests.
2.) download and install the 5.0.26 version without changing ANY value!!
3.) install also the extension pack for that version.

no probs til now!!!



thank you so much for that IDEA.

kind regards

Bernd Hombuecher
socratis
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Re: VM mac mini-el capitan-win 10 64bit install problem

Post by socratis »

ivy2310 wrote:that works !!!!!
Great! I suggested downgrading because I've had my... doubts about 5.1.0 and 5.1.2.

But, please, go to the Bugtracker and file a bug report. I believe you'd be the first one with this bug. Also, if you do, please post the ticket number here, so other people that are affected can quickly navigate to and potentially find a fix.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
ivy2310
Posts: 8
Joined: 23. Jul 2016, 16:23

Re: VM mac mini-el capitan-win 10 64bit install problem

Post by ivy2310 »

hi,
pls do me a favour and help me to do so.

another prob i have right now is to have access to the osx files on the host system.
ive tryed out to open a virtual folder in the guest ( win10 ) vm but no succes.
what i have to do ?

regards

bernd
socratis
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Re: VM mac mini-el capitan-win 10 64bit install problem

Post by socratis »

First of all, this is a different question. One question per topic please.

If Chapter 4. Guest Additions and in particular Chapter 4.3 Shared folders doesn't answer your question, I would suggest posting to the "Mac OSX Hosts" forum. Your English is pretty good and you'll get 10x more people seeing your problem.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
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