VM remains in status "Powering OFF"

Discussions related to using VirtualBox on other (unsupported) hosts like FreeBSD.

VM remains in status "Powering OFF"

Postby drnicolas » 18. Nov 2017, 15:57

I have a VM which seems not to power off. As a consequence, I cannot delete this VM becuase it is locked.
On the Web-GUI the VM has the status "wird anhalten" (it is in german, I think this means "powering off"). But it reminas in this status since hours. I cannot do anything with the VM.

This is from the log:
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13:10:18.721840 VMMDev: Guest requests the VM to be turned off
13:10:18.815551 Changing the VM state from 'RUNNING' to 'POWERING_OFF'
13:10:18.815996 ****************** Guest state at power off for VCpu 0 ******************
13:10:18.834846 Guest CPUM (VCPU 0) state:
13:10:18.838432 rax=000000007fe740cc rbx=ffffa080e9f610cc rcx=ffffa080e9f610cc rdx=000000000000d020
13:10:18.838447 rsi=ffffb1823844d1a0 rdi=0000000000000006 r8 =fffff80ab64c0000 r9 =0000000000000002
13:10:18.838451 r10=ffffb18238220a90 r11=000000007fe740cc r12=0000000000000100 r13=0000000000000001
13:10:18.838454 r14=ffffb1823844d1a0 r15=ffffa080eaf02d50
13:10:18.838457 rip=fffff80ab64c6620 rsp=ffffa080eaf02c50 rbp=ffffa080eaf02d30 iopl=0         nv up ei nt zr na po cy
13:10:18.838568 cs={0010 base=0000000000000000 limit=00000000 flags=0000209b}
13:10:18.838573 ds={002b base=0000000000000000 limit=ffffffff flags=0000c0f3}
13:10:18.838575 es={002b base=0000000000000000 limit=ffffffff flags=0000c0f3}
13:10:18.838577 fs={0053 base=000000008cf93000 limit=00003c00 flags=000040f3}
13:10:18.845891 gs={002b base=fffff802ccbc6000 limit=ffffffff flags=0000c0f3}
13:10:18.845897 ss={0018 base=0000000000000000 limit=00000000 flags=00004093}
13:10:18.845899 cr0=0000000080050031 cr2=fffff80ab60cf030 cr3=00000000001aa000 cr4=00000000000006f8
13:10:18.845902 dr0=0000000000000000 dr1=0000000000000000 dr2=0000000000000000 dr3=0000000000000000
13:10:18.845904 dr4=0000000000000000 dr5=0000000000000000 dr6=00000000ffff0ff0 dr7=0000000000000400
13:10:18.845906 gdtr=fffff802ce393000:006f  idtr=fffff802ce393070:0fff  eflags=00000287
13:10:18.845910 ldtr={0000 base=00000000 limit=0000ffff flags=00000000}
13:10:18.845912 tr  ={0040 base=fffff802ce394070 limit=00000067 flags=0000008b}
13:10:18.845914 SysEnter={cs=0000 eip=0000000000000000 esp=0000000000000000}
13:10:18.845925 xcr=0000000000000001 xcr1=0000000000000000 xss=0000000000000000 (fXStateMask=0000000000000000)
13:10:18.845928 FCW=027f FSW=0000 FTW=0000 FOP=0000 MXCSR=00001f80 MXCSR_MASK=0002ffff
13:10:18.845930 FPUIP=00000000 CS=0020 Rsrvd1=0000  FPUDP=00000000 DS=003b Rsvrd2=0000
13:10:18.845933 ST(0)=FPR0={0000'00000000'00000000} t0 +0.0000000000000000000000 * 2 ^ -16383 (*)
13:10:18.846074 ST(1)=FPR1={0000'00000000'00000000} t0 +0.0000000000000000000000 * 2 ^ -16383 (*)
13:10:18.846081 ST(2)=FPR2={0000'00000000'00000000} t0 +0.0000000000000000000000 * 2 ^ -16383 (*)
13:10:18.846085 ST(3)=FPR3={0000'00000000'00000000} t0 +0.0000000000000000000000 * 2 ^ -16383 (*)
13:10:18.846088 ST(4)=FPR4={0000'00000000'00000000} t0 +0.0000000000000000000000 * 2 ^ -16383 (*)
13:10:18.846091 ST(5)=FPR5={0000'00000000'00000000} t0 +0.0000000000000000000000 * 2 ^ -16383 (*)
13:10:18.846094 ST(6)=FPR6={0000'00000000'00000000} t0 +0.0000000000000000000000 * 2 ^ -16383 (*)
13:10:18.846096 ST(7)=FPR7={0000'00000000'00000000} t0 +0.0000000000000000000000 * 2 ^ -16383 (*)
13:10:18.846100 XMM0 =00000000'00000000'00000000'00000000  XMM1 =01e80000'0028baff'fee1af05'8d4c1849
13:10:18.846180 XMM2 =8541ffff'9928e909'0477ba0f'41fffd6c  XMM3 =8d4c0000'024c8b8b'44ffff97'6b840fc0
13:10:18.846185 XMM4 =00000000'00002000'00000000'00000001  XMM5 =fffff80a'b6165600'ffffa080'ea02f710
13:10:18.846189 XMM6 =00000000'00000000'00000000'00000000  XMM7 =00000000'00000000'00000000'00000000
13:10:18.846193 XMM8 =00000000'00000000'00000000'00000000  XMM9 =00000000'00000000'00000000'00000000
13:10:18.846196 XMM10=00000000'00000000'00000000'00000000  XMM11=00000000'00000000'00000000'00000000
13:10:18.846199 XMM12=00000000'00000000'00000000'00000000  XMM13=00000000'00000000'00000000'00000000
13:10:18.846202 XMM14=00000000'00000000'00000000'00000000  XMM15=00000000'00000000'00000000'00000000
13:10:18.846206 EFER         =0000000000004d01
13:10:18.846208 PAT          =0007010600070106
13:10:18.846209 STAR         =0023001000000000
13:10:18.846211 CSTAR        =fffff802cc9d8c00
13:10:18.846212 LSTAR        =fffff802cc9d8ec0
13:10:18.846214 SFMASK       =0000000000004700
13:10:18.846215 KERNELGSBASE =000000db8cf91000
13:10:18.846223 ***
13:10:18.846239 VCPU[0] hardware virtualization state:
13:10:18.846240 No/inactive hwvirt state
13:10:18.846242 ***
13:10:18.846446 Guest paging mode (VCPU #0):  AMD64+NX (changed 15981 times), A20 enabled (changed 2 times)
13:10:18.846452 Shadow paging mode (VCPU #0): Nested
13:10:18.846491 Host paging mode:              AMD64+G+NX
13:10:18.846496 ***
13:10:18.846501 Active Timers (pVM=0000000800684000)
13:10:18.846503 pTimerR3         offNext  offPrev  offSched Clock               Time             Expire HzHint State                     Description
13:10:18.846510 00000008006b2dd0 0001e000 00000000 00000000 Real            48254642           48254521      0 2-ACTIVE                  VGA Refresh Timer
13:10:18.846573 00000008006d0dd0 ffffff80 fffe2000 00000000 Real            48254642           48254526      0 2-ACTIVE                  EMT Yielder
13:10:18.846578 00000008006d0d50 00000000 00000080 00000000 Real            48254642           48255004      0 2-ACTIVE                  CPU Load Timer
13:10:18.846584 00000008006b21b0 00002240 00000000 00000000 Virt      47418462092834     47421031466701      0 2-ACTIVE                  Heartbeat flatlined
13:10:18.846594 00000008006b43f0 00000000 ffffddc0 00000000 Virt      47418462102616     47421320488666      0 2-ACTIVE                  E1000 Link Up Timer
13:10:18.846656 00000008006b1b60 fffffaa0 00000000 00000000 VrSy      47418328125001     47418328125001      0 2-ACTIVE                  MC146818 RTC/CMOS - Periodic
13:10:18.846699 00000008006b1600 000005e0 00000560 00000000 VrSy      47418328125001     47418366569419     18 2-ACTIVE                  i8254 Programmable Interval Timer
13:10:18.846705 00000008006b1be0 0001ef10 fffffa20 00000000 VrSy      47418328125001     47418990000000      0 2-ACTIVE                  MC146818 RTC/CMOS - Second
13:10:18.846711 00000008006d0af0 00000000 fffe10f0 00000000 VrSy      47418328125001     47994561275280      0 2-ACTIVE                  ACPI PM Timer
13:10:18.846717 ***
13:10:18.846721 ************** End of Guest state at power off ***************
13:10:19.704822 PDMR3PowerOff: 857 878 868 ns run time
13:10:19.705020 Changing the VM state from 'POWERING_OFF' to 'OFF'
13:10:19.956022 Console: Machine state changed to 'Stopping'
13:10:20.398279 Console::powerDown(): A request to power off the VM has been issued (mMachineState=Stopping, InUninit=0)
13:10:20.398469 Display::handleDisplayResize: uScreenId=0 pvVRAM=000000080e80a000 w=1024 h=768 bpp=32 cbLine=0x1000 flags=0x1


What can I do ?


UPdate: The host system is a FreeBSD - to be precise it is Nas4Free 11.1.0.4812. The guest is a Windows 2016
drnicolas
 
Posts: 1
Joined: 18. Nov 2017, 15:10

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