Keyboard input issue with eComStation

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Keyboard input issue with eComStation

Postby Greg B » 29. Nov 2021, 14:53

I'm experiencing an intermittent issue where the eComStation guest will receive incorrect keyboard input, as if the keyboard was configured for a different layout.
But this issue only occurs infrequently, on maybe 1 out of 20 startups. When it occurs, usually completely shutting down and restarting the VM (not just rebooting the OS within the VM) will resolve the issue.
However, once we deploy this configuration, completely restarting the VM is not going to be a workable long-term solution.

This issue has been observed with VirtualBox versions 5.2.44 and 6.1.24 (and earlier 6.1 versions) running eComStation 2.1 with the version-appropriate guest additions.
Also of note, the keyboard input to the Windows host remains correct while the issue is occurring, and the input is only garbled when typing within the VM.

Is this an issue that anyone else has seen, and found a permanent solution for?
Greg B
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Joined: 29. Nov 2021, 14:44

Re: Keyboard input issue with eComStation

Postby scottgus1 » 29. Nov 2021, 18:07

We'd need a VM log when the VM is running correctly, and another log when the VM is running badly.

Start the VM from full power off, not save-state. Run until you see the problem happen, then shut down the VM from within the VM OS if possible. If not possible, close the Virtualbox window for the VM with the Power Off option set.

Please right-click the VM in the main Virtualbox window's VM list, choose Show Log. Save the far left tab's log, zip the log file, and post the zip file, using the forum's Upload Attachment tab.
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Re: Keyboard input issue with eComStation

Postby Greg B » 30. Dec 2021, 22:07

Apologies for the long delay in responding. This isn't an issue we can reliably reproduce at will, so we had to wait for another occurrence.
The attached zip file includes logs from a boot where the keyboard input was not correct, and another boot where everything was working correctly. Logs were both taken from the same host PC.
Requested log files
(39.62 KiB) Downloaded 2 times
Greg B
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Joined: 29. Nov 2021, 14:44

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