[Resolved] Extension pack install fails

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[Resolved] Extension pack install fails

Postby jhclifton » 12. Jul 2019, 02:48

I'm getting the following:
The installer failed with exit code 667: VBoxExtPackHelperApp: error: Failed to open the extension pack tarbalVERR_ACCESS_DENIED ('/Users/joeclifton/Downloads/Oracle_VM_VirtualBox_Extension_Pack-6.0.8.vbox-extpack')
rcExit=1.

Result Code: NS_ERROR_FAILURE (0x80004005)
Component: ExtPackManagerWrap
Interface: IExtPackManager {70401eef-c8e9-466b-9660-45cb3e9979e4}

Any help would be appreciated.
Last edited by socratis on 19. Jul 2019, 07:44, edited 2 times in total.
Reason: Marked as [Resolved].
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Re: Extension pack install fails

Postby socratis » 12. Jul 2019, 09:00

How exactly are you trying to install the ExtPack, by double-clicking on it? As which user, "joeclifton"? Can you post the output of the command (run from the Terminal):

    ls -ale@ /Users/joeclifton/Downloads/Oracle_VM_VirtualBox_Extension_Pack-6.0.8.vbox-extpack
There's another way to install the ExtPack, by going to the VirtualBox Preferences » Extensions » click on the folder icon with the green plus (Image) and navigate to where you stored the ExtPack. You'll be prompted for an admin username/password.
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Re: Extension pack install fails

Postby jhclifton » 13. Jul 2019, 08:59

Yes i try by double-clicking on it.
i tried the way in preferences and get the same error.
here is the output of the command:
Joes-MBP:~ joeclifton$ ls -ale@ /Users/joeclifton/Downloads/Oracle_VM_VirtualBox_Extension_Pack-6.0.8.vbox-extpack
-rw-r--r--@ 1 joeclifton staff 23309069 Jul 11 19:27 /Users/joeclifton/Downloads/Oracle_VM_VirtualBox_Extension_Pack-6.0.8.vbox-extpack
com.apple.lastuseddate#PS 16
com.apple.macl 72
com.apple.metadata:kMDItemWhereFroms 196
com.apple.quarantine 57
Joes-MBP:~ joeclifton$
Last edited by socratis on 13. Jul 2019, 18:50, edited 1 time in total.
Reason: Enclosed the information in [quote][pre] tags for better readability
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Re: Extension pack install fails

Postby socratis » 13. Jul 2019, 19:04

Issue the command:

    xattr -rc /Users/joeclifton/Downloads/Oracle_VM_VirtualBox_Extension_Pack-6.0.8.vbox-extpack
Move the ExtPack to somewhere common, like /Users/Shared/Downloads. Then from the Finder » Get Info, give everyone read-write access.

Really don't know why it does that, here's how the equivalent mine looks like, and I've never had a single issue:
$ ls -ale@ /Users/Shared/VirtualBox/_Downloads/6.0.x/Oracle_VM_VirtualBox_Extension_Pack-6.0.8-130520.vbox-extpack
-rw-r--r-- 1 socratis staff 23309069 15 Μαϊ 08:35 /Users/Shared/VirtualBox/_Downloads/6.0.x/Oracle_VM_VirtualBox_Extension_Pack-6.0.8-130520.vbox-extpack
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
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Re: Extension pack install fails

Postby andyp73 » 13. Jul 2019, 20:15

What version of OS X are you running? There has been a report recently of Catalina betas not allowing installation from the regular download directory.

-Andy.
My crystal ball is currently broken. If you want assistance you are going to have to give me all of the necessary information.
Please don't ask me to do your homework for you, I have more than enough of my own things to do.
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Re: Extension pack install fails

Postby socratis » 13. Jul 2019, 20:30

andyp73 wrote:Catalina betas not allowing installation from the regular download directory
D'oh! :shock:
I completely forgot about that (MacOS Catalina 10.15 Extension Pack Fails)! Thanks Andy! 8)

Oh, and if you want to really start crying about VirtualBox not working at all in Catalina and later, check out "7 Big Security Surprises Coming to macOS 10.15 Catalina". After I read it, I wanted to submit the author in a flogging ritual for dismissing like it's no biggie, the elimination of kexts... :|
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
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Re: Extension pack install fails

Postby jhclifton » 19. Jul 2019, 05:50

Forgot to tell you that it was Catalina Beta ...
\I moved the pack to another directory and it installs fine now.
Thanks for all the help.
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Re: Extension pack install fails

Postby socratis » 19. Jul 2019, 07:44

Great, thanks for the feedback. Marking as [Resolved].

Moving to "OSX pre-releases" from "OSX Hosts".
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
socratis
Site Moderator
 
Posts: 27690
Joined: 22. Oct 2010, 11:03
Location: Greece
Primary OS: Mac OS X other
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