Uninstall Fails

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GenealogyCarty
Posts: 10
Joined: 24. Feb 2016, 16:37

Uninstall Fails

Post by GenealogyCarty »

Running 10.11.4 Beta (15649a)

Uninstall fails with:

Please enter cartyellis's password:
cartyellis is not in the sudoers file. This incident will be reported.
An error occurred durning 'sudo rm', there should be a message above. (rc=1)

The uninstall failed. Please retry.
logout
Saving session...
...copying shared history...
...saving history...truncating history files...
...completed.

[Process completed]
loukingjr
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Re: Uninstall Fails

Post by loukingjr »

Works fine for me. Are you on an Admin account?
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GenealogyCarty
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Joined: 24. Feb 2016, 16:37

Re: Uninstall Fails

Post by GenealogyCarty »

I am. I do not know where that user name came from.
loukingjr
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Re: Uninstall Fails

Post by loukingjr »

You didn't type it in?

Sorry, coffee isn't working yet.
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loukingjr
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Re: Uninstall Fails

Post by loukingjr »

FWIW, when you launch the Terminal, do you see…

Code: Select all

Last login: Wed Feb 24 03:50:47 on console
iMac:~ <your user name>$ 
If not, there is someone wrong with your OSX 10.11.4 install.
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GenealogyCarty
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Re: Uninstall Fails

Post by GenealogyCarty »

Yes I do see:

Last login: Wed Feb 24 09:28:52 on ttys000
Carltons-MBP:~ cartyellis$

There was an account on this laptop with that username. I now remember it - and I entered the password I expected and that is when I got the message about not being in the sudoers file.

Guess that is where I am stumped.
loukingjr
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Re: Uninstall Fails

Post by loukingjr »

Well, for that user name to show in the terminal you actually have to be logged in to that account. At this point you need to head over to the Apple Developer Forums. The issue has nothing to do with VirtualBox.
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GenealogyCarty
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Re: Uninstall Fails

Post by GenealogyCarty »

Just figuring that out. Thanks.
loukingjr
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Re: Uninstall Fails

Post by loukingjr »

You're Welcome.
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GenealogyCarty
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Re: Uninstall Fails

Post by GenealogyCarty »

Just to complete the documentation, changed user to Admin and uninstall worked just fine.
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