Win10 Build 18908+ - VirtualBox Installer fails with 1603 if VirtualBox USB Support is selected

For discussions related to using VirtualBox on Windows pre-releases (e.g. Windows 10 > build 10240).

Win10 Build 18908+ - VirtualBox Installer fails with 1603 if VirtualBox USB Support is selected

Postby Jacob Klein » 31. May 2019, 16:54

Win10 Build 18908+ - VirtualBox Installer fails with status 1603 if VirtualBox USB Support is selected

Installer error says:
Installation failed! Error: Fatal error during installation.

Event viewer says:
Installation success or error status: 1603.

Workaround is to uncheck VirtualBox USB Support, and then installation completes successfully.
Installers appear to be working fine on non-Insider builds. I suspect this is an OS issue.

If you're reading this and can reproduce this error, please UpVote the following Feedback Hub item, and add any additional info into the comments section:
https://aka.ms/AA58ey8


Here is an MSI InstallShield log file:

The log file was generated by instructions here:
https://support.microsoft.com/en-us/help/223300/how-to-enable-windows-installer-logging

Error log has this relevant section:
Code: Select all   Expand viewCollapse view
MSI (s) (88!CC) [09:43:31:932]: Creating MSIHANDLE (129) of type 790531 for thread 15308
DIFXAPP: ERROR: encountered while installing driver package 'C:\Program Files\Oracle\VirtualBox\drivers\USB\device\VBoxUSB.inf'
MSI (s) (88!CC) [09:43:31:933]: Closing MSIHANDLE (129) of type 790531 for thread 15308
MSI (s) (88!CC) [09:43:31:933]: Creating MSIHANDLE (130) of type 790531 for thread 15308
DIFXAPP: ERROR: InstallDriverPackages failed with error 0xE0000242
MSI (s) (88!CC) [09:43:31:933]: Closing MSIHANDLE (130) of type 790531 for thread 15308
MSI (s) (88!CC) [09:43:31:933]: Creating MSIHANDLE (131) of type 790531 for thread 15308
DIFXAPP: RETURN: InstallDriverPackages() 3758096962 (0xE0000242)
MSI (s) (88!CC) [09:43:31:933]: Closing MSIHANDLE (131) of type 790531 for thread 15308
CustomAction MsiInstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (88:04) [09:43:31:934]: Closing MSIHANDLE (115) of type 790536 for thread 12436
Action ended 9:43:31: InstallFinalize. Return value 3.
Last edited by Jacob Klein on 31. May 2019, 17:16, edited 4 times in total.
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Re: Win10 Build 18908+ - VirtualBox Installer fails if VirtualBox USB Support is selected

Postby Jacob Klein » 31. May 2019, 16:55

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Re: Win10 Build 18908+ - VirtualBox Installer fails if VirtualBox USB Support is selected

Postby Jacob Klein » 31. May 2019, 16:55

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Re: Win10 Build 18908+ - VirtualBox Installer fails if VirtualBox USB Support is selected

Postby Jacob Klein » 31. May 2019, 16:56

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Re: Win10 Build 18908+ - VirtualBox Installer fails with 1603 if VirtualBox USB Support is selected

Postby socratis » 1. Jun 2019, 08:10

Hey Jacob, can you do a quick test with the 6.0.9 series? I don't expect the situation to be different, just want a confirmation I guess...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
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Re: Win10 Build 18908+ - VirtualBox Installer fails with 1603 if VirtualBox USB Support is selected

Postby Jacob Klein » 1. Jun 2019, 10:56

Hi socratis,

Thanks for the reminder. I actually already did the tests, but forgot to report them. I re-did the tests just now, too.

I confirm the same problem, and the same workaround, on:
- Oracle VirtualBox v5.2.30 Build 130521
- Oracle VirtualBox v5.2.31 Test Build 130893
- Oracle VirtualBox v6.0.8 Build 130520
- Oracle VirtualBox v6.0.9 Test Build 130970

In an ideal world, would love to have an Oracle dev chime in for confirmation on whether they believe this is:
- an Oracle bug
- a Microsoft bug
- a new incompatibility that Oracle will have to resolve later

Thanks,
Jacob
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Re: Win10 Build 18908+ - VirtualBox Installer fails with 1603 if VirtualBox USB Support is selected

Postby socratis » 1. Jun 2019, 15:22

My money would be on "a new incompatibility that Oracle will have to resolve later" given the test matrix that you've done.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
socratis
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Posts: 26938
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Location: Greece
Primary OS: Mac OS X other
VBox Version: PUEL
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Re: Win10 Build 18908+ - VirtualBox Installer fails with 1603 if VirtualBox USB Support is selected

Postby Jacob Klein » 6. Jun 2019, 02:56

Problem persists on:
Windows 10 Insider Build 18912
Oracle VirtualBox v5.2.31 Test Build 131151
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Re: Win10 Build 18908+ - VirtualBox Installer fails with 1603 if VirtualBox USB Support is selected

Postby Bryant » 12. Jun 2019, 17:46

Jacob Klein wrote:Problem persists on:
Windows 10 Insider Build 18912
Oracle VirtualBox v5.2.31 Test Build 131151


Still no luck?

I can confirm that

VirtualBox-6.0.8-130520-Win
VirtualBox-6.0.9-131254-Win

Will not work on insider Preview Windows 10 Pro Build 18908.rs_prerelease.190524-1658
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Re: Win10 Build 18908+ - VirtualBox Installer fails with 1603 if VirtualBox USB Support is selected

Postby Jacob Klein » 12. Jun 2019, 18:54

You can use the workaround of unselecting the USB option, to install it, right? And then it does work just fine otherwise, right?
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Re: Win10 Build 18908+ - VirtualBox Installer fails with 1603 if VirtualBox USB Support is selected

Postby Bryant » 12. Jun 2019, 19:12

Jacob Klein wrote:You can use the workaround of unselecting the USB option, to install it, right? And then it does work just fine otherwise, right?


Actually got it fixed. If you would like i could explain how.

Thanks for the feedback


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VB-FIXED FULL 2.jpg
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Re: Win10 Build 18908+ - VirtualBox Installer fails with 1603 if VirtualBox USB Support is selected

Postby Jacob Klein » 12. Jun 2019, 19:14

Yes please - an explanation would be helpful. Because your first 2 posts have been quite confusing so far.

This thread is about: Win10 Build 18908+ - VirtualBox Installer fails with 1603 if VirtualBox USB Support is selected
Post 1 has a workaround, stating that you can unselect the USB option, and things will work.
Does that match the behavior you saw?
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Re: Win10 Build 18908+ - VirtualBox Installer fails with 1603 if VirtualBox USB Support is selected

Postby Bryant » 12. Jun 2019, 19:24

Yes unselecting the usb option is the only way to install without failing. But i have been able to install the usb manually from extracting the the stock exe and then after that is done, I have extracted the 64bit msi using 7zip. All this goes to the %TEMP% folder btw. Then cd to the newly created msi extraction directory and run powershell from within that directory with this command "Dir | Rename-Item -NewName { $_.name -replace "file_","" }" without the quotes. It removes the "file_" from all the files that have that name. Then from there to make it easier to work with delete everything that is not a .inf, .cat, or a .sys file. If you dont need to delete the files then just rename "VBoxUSB_W10.cat" to "VBoxUSB.cat" and "VBoxUSBMon_W10.cat" to "VBoxUSBMon.cat". After that just right click on every .inf file and click install. This is most likely not needed but i was also have trouble with the network adapter and this fixed it as well. For just the usb to work you just need to right click and install from these two files. "VBoxUSB.inf" and "VBoxUSBMon.inf"

I'm pretty sure that is all that is needed. Worth mentioning i am also running test mode on my insider preview with full sdk, wdk, visio studio 2017 installed. Dont think that matters as the .cat files were signed.
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Re: Win10 Build 18908+ - VirtualBox Installer fails with 1603 if VirtualBox USB Support is selected

Postby Bryant » 12. Jun 2019, 19:27

Jacob Klein wrote:Yes please - an explanation would be helpful. Because your first 2 posts have been quite confusing so far.

This thread is about: Win10 Build 18908+ - VirtualBox Installer fails with 1603 if VirtualBox USB Support is selected
Post 1 has a workaround, stating that you can unselect the USB option, and things will work.
Does that match the behavior you saw?


I apologize. I should have said yes normal installation does not work. But unchecking the install usb option does work. After that I should have said i have a work around for those that want the usb support. Sorry for the miscommunication. LOL :mrgreen: :mrgreen: :mrgreen:
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Re: Win10 Build 18908+ - VirtualBox Installer fails with 1603 if VirtualBox USB Support is selected

Postby Jacob Klein » 12. Jun 2019, 19:28

Thanks for the feedback. Your detailed USB workaround, is probably very useful for anyone who requires VirtualBox USB support, on a recent Windows Insider build. :)
I guess I'm lucky that I don't need that.

I'm waiting on Microsoft or Oracle to make it work correctly.
Feel free to UpVote the Feedback Hub link in post 1, please.
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