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Ver. 4.0 & 4.0b 1..4, Win XP crashes with GA & Antivir

Posted: 17. Dec 2010, 21:08
by privattomtom
Hello,
first, sorry for my poor English! I will give my best.
I have problems running an existing Windows XP 32bit VM with installed GA. Host system is Windows 7 64bit. The installation of the Beta 01..04 functions perfectly. The VM without GA starts perfectly. After the installation of the GA and restarting the VM the VM crashes reproduceable with a blue-screen. There were no problems with the previous version 3.2.12 . I've tried to reduce the cores, disabled 2d & 3d acceleration - no chance! Any idea?

Best,
privattomtom

Re: Version 4.0 Beta 1..4, Windows XP crashes with GA

Posted: 17. Dec 2010, 22:27
by Technologov
Try to disable 2D/3D Acceleration. Does it help ?

Re: Version 4.0 Beta 1..4, Windows XP crashes with GA

Posted: 17. Dec 2010, 22:33
by privattomtom
I've told above! There was no positive result - still blue-screen!

Re: Version 4.0 Beta 1..4, Windows XP crashes with GA

Posted: 17. Dec 2010, 22:35
by ESP
Hello,

i have exactly the same problem (Bluescreen with "irql_not_less_or_equal"-error)
Disable 2D/3D doesn't work, deactivating USB, Network or Sound doesn't help, too.
I also attached my logfile, which is very similar to the one by privattomtom.

Thanks a lot
ESP

Re: Version 4.0 Beta 1..4, Windows XP crashes with GA

Posted: 18. Dec 2010, 13:53
by privattomtom
privattomtom wrote:Hello,
first, sorry for my poor English! I will give my best.
I have problems running an existing Windows XP 32bit VM with installed GA. Host system is Windows 7 64bit. The installation of the Beta 01..04 functions perfectly. The VM without GA starts perfectly. After the installation of the GA and restarting the VM the VM crashes reproduceable with a blue-screen. There were no problems with the previous version 3.2.12 . I've tried to reduce the cores, disabled 2d & 3d acceleration - no chance! Any idea?

Best,
privattomtom
Okay, I've created a new, fresh VM with same parameters like the VM above, with SATA driver from Intel and bounded SATA drives - it works fine, even with installed GA.
The disk images of the old VM are 7 months old - must I search here for the problem?

What will this say to me? I don't understand!

Re: Version 4.0 Beta 1..4, Windows XP crashes with GA

Posted: 18. Dec 2010, 14:46
by Sasquatch
I've updated one of my XP VMs that is pretty old too (more than a year) and no problems. It runs on SATA too. Linux Host btw, might be the difference.

Re: Version 4.0 Beta 1..4, Windows XP crashes with GA

Posted: 18. Dec 2010, 14:59
by Shadowww
Same happens here if I'm using IDE drive & ICH6 controller, PIIX3 is fine.

Re: Version 4.0 Beta 1..4, Windows XP crashes with GA

Posted: 18. Dec 2010, 15:02
by privattomtom
Sasquatch wrote:I've updated one of my XP VMs that is pretty old too (more than a year) and no problems. It runs on SATA too. Linux Host btw, might be the difference.
With my 32bit Ubuntu VM there are also no problems under Windows 7 64bit Host. I have to check the internal guest configuration.

Re: Version 4.0 Beta 1..4, Windows XP crashes with GA

Posted: 18. Dec 2010, 16:31
by Sasquatch
Windows drivers are different that Linux. You said your Guest crashes, so a Linux VM shouldn't matter. I also had a W7 VM that showed no problems at all with the new GA.

Re: Version 4.0 Beta 1..4, Windows XP crashes with GA

Posted: 24. Dec 2010, 18:58
by ESP
I just installed an new VM with Windows XP and GA, everythings working fine.
But when I install Antivir and the Antivir-Guard is starting, the machine just resets and then the Bluescreen appears on booting...

@ privattomom, do you also use Antivir or another AntivVirus Program on your XP-VM?

Re: Version 4.0 Beta 1..4, Windows XP crashes with GA

Posted: 25. Dec 2010, 01:54
by privattomtom
ESP wrote:I just installed an new VM with Windows XP and GA, everythings working fine.
But when I install Antivir and the Antivir-Guard is starting, the machine just resets and then the Bluescreen appears on booting...

@ privattomom, do you also use Antivir or another AntivVirus Program on your XP-VM?
I've done like you - installed a new machine with GA, without Antivir - same result - everythings working fine.

Yue are right. My old VM is with Avira Antivir, but I have not tested your way without it. I will try it tomorrow.
The only thing i tried this week was installing the 4.0 GA Drivers separately - only the Video and Mouse drivers - the system runs.
The next days I will check which driver from the rest of the package is making the problem.

Thanks for your message and Happy Xmax

Re: Version 4.0 Beta 1..4, Windows XP crashes with GA

Posted: 25. Dec 2010, 14:38
by privattomtom
ESP wrote:I just installed an new VM with Windows XP and GA, everythings working fine.
But when I install Antivir and the Antivir-Guard is starting, the machine just resets and then the Bluescreen appears on booting...

@ privattomom, do you also use Antivir or another AntivVirus Program on your XP-VM?
Well, that it is! I have deinstalled Antivir in my old VM, reinstalled the new GA and the system runs. It's not so important for this VM, running without Antivir but I think, it's a general bug because many users have installed this software.

Re: Ver. 4.0 & 4.0b 1..4, Win XP crashes with GA & Antivir

Posted: 26. Dec 2010, 14:23
by Sasquatch
It would then be a compatibility error with Avira, because AVG does not cause this kind of problem. Just like other security software similar but not the same as Kaspersky, Avira is now one that does not like to run on a Guest with the GA installed.

Re: Ver. 4.0 & 4.0b 1..4, Win XP crashes with GA & Antivir

Posted: 26. Dec 2010, 16:40
by privattomtom
Sasquatch wrote:It would then be a compatibility error with Avira, because AVG does not cause this kind of problem. Just like other security software similar but not the same as Kaspersky, Avira is now one that does not like to run on a Guest with the GA installed.
Then, however, this strategy Aviras exists only since version 4.0 of the Guest Additions!

Re: Ver. 4.0 & 4.0b 1..4, Win XP crashes with GA & Antivir

Posted: 30. Dec 2010, 21:07
by Sasquatch
It's not the first time that a security program fails after a major update.