[Solved] Black screen on Windows 10 Pro with VirtualBox 5.1.2

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[Solved] Black screen on Windows 10 Pro with VirtualBox 5.1.2

Postby Sandor H » 20. Jun 2018, 14:09

Registered and fully updated Windows 10 Pro. I downloaded VirtualBox today (button says 5.2 but it redirects to 5.1.2) so it is 5.1.2. It is strange already since O/S is 64 bit and it does not offer the installation of 64 bit Linux systems, only 32 bit ones. So I tried to install both Ubuntu and Debian. The result is about the same, boot starts, on Debian there is the installation windows (so I choose either GUI or command line install), on Ubuntu the little boot logo shows in the lower area.

Then black screen. Nothing happens. VirtualBox does not react to sending the Shutdown signal. It looks fully stuck. I am running several VirtualBox instances (usually on Linux and OSX and all work fine, except for this one).

The log shows as attached.
Attachments
VB_log.txt
Log
(61.77 KiB) Downloaded 474 times
Last edited by socratis on 20. Jun 2018, 16:38, edited 1 time in total.
Reason: Marked as [Solved].
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Re: Black screen on Windows 10 Pro with VirtualBox 5.1.2

Postby mpack » 20. Jun 2018, 14:46

Sandor H wrote:button says 5.2 but it redirects to 5.1.2

Uh... no it doesn't. The button leads to the downloads page, which clearly labels several download options, including 5.2.12 for Windows hosts, which definitely links to the 5.2.12 installer.

And just to make things weirder, your log file was created by 5.2.12.

I suggest that you verify the md5 checksum of your Ubuntu ISO file. Oh, and I'd increase graphics RAM to 128MB (16MB isn't very good for a modern desktop OS).

p.s. In future please end the VM session before copying the session log. A truncated log file is often not very useful.

p.p.s. Not a "Windows Hosts" question, since the central question concerns the guest and not the host. Moving this topic to "Linux Guests".
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Re: Black screen on Windows 10 Pro with VirtualBox 5.1.2

Postby Sandor H » 20. Jun 2018, 15:14

You are right. So the issue is with 5.2.12.

I tried to increase settings to 128MB before, now I rechecked, the result is the same. The box is a G4560 (onboard video card) one so there are not many things to juggle around with (pretty much uses shared memory from the 8GB total available).

The very same Ubuntu image works properly in a 4 years old dell Linux box in openSUSE. It looks to me that the windows build has something wrong in it; hmm, I might be wrong...
Attachments
vb_128.png
vb_128.png (22.26 KiB) Viewed 34610 times
vb.png
vb.png (49.15 KiB) Viewed 34610 times
VB_log2.txt
(98.28 KiB) Downloaded 128 times
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Re: Black screen on Windows 10 Pro with VirtualBox 5.1.2

Postby socratis » 20. Jun 2018, 15:32

00:00:01.613729 HM: HMR3Init: Falling back to raw-mode: VT-x is disabled in the BIOS for all CPU modes
00:00:02.046662 Full Name: "Intel(R) Pentium(R) CPU G4560 @ 3.50GHz"

You will need to address/fix the VT-x availablity. Your Pentium G4560 certainly supports VT-x, so it's a matter of enabling it in the BIOS. See your PC's manufacturer help on how to do this. Also, make sure that nothing else has an exclusive hold on the VT-x.
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Re: Black screen on Windows 10 Pro with VirtualBox 5.1.2

Postby Sandor H » 20. Jun 2018, 15:59

You are a wiz. It was a bios setting. Thank you very much.
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Re: Black screen on Windows 10 Pro with VirtualBox 5.1.2

Postby socratis » 20. Jun 2018, 16:38

Glad you got it going. Marking as [Solved].
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
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Re: [Solved] Black screen on Windows 10 Pro with VirtualBox 5.1.2

Postby jimk2048 » 22. Jun 2019, 14:07

The virtualbox blackscreen problem on Windows 10 can also be caused by enabling HyperV.
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Re: [Solved] Black screen on Windows 10 Pro with VirtualBox 5.1.2

Postby mpack » 22. Jun 2019, 16:47

jimk2048 wrote:The virtualbox blackscreen problem on Windows 10 can also be caused by enabling HyperV.

Careful - the above discussion is a year old. 5.1.2 or 5.2.12 would both simply refuse to run the VM if Hyper-v was enabled. Semi-tolerance to Hyper-v was not introduced until v6.0.0 and is still having the bugs worked out as of 6.0.8 (besides requiring a recent version of Win10).
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