Exception 00007ffeeee950c2 aborted shutdown

[samaklis]

I have version 5.2.16 of Virtualbox and I get an Aborted status during shutdown of a Ubuntu 18.04 LTS workstation client.

Full log attached. Anyone has any ideas?

Thanks

00:00:36.970726 ExceptionCode=0xc0000005 ExceptionFlags=0x00000000 ExceptionAddress=00007ffeeee950c2
00:00:36.970731 ExceptionInformation[0]=0000000000000000
00:00:36.970735 ExceptionInformation[1]=000000001e6444d0
00:00:36.970738
00:00:36.970738 cs:rip=0033:00007ffeeee950c2
00:00:36.970743 ss:rsp=002b:0000000007c4f740 rbp=000000001e6151c0
00:00:36.970747 rax=0000000000000308 rcx=00007ffeef968354 rdx=0000000000000000 rbx=000000001e8a1a48
00:00:36.970752 rsi=0000000000000000 rdi=0000000001af33f0 rsp=0000000007c4f740 rbp=000000001e6151c0
00:00:36.970756 r8 =000000001e6151c0 r9 =00007ffeeeb60000 r10=0000000000000000 r11=0000000000000246
00:00:36.970760 r12=000000001e6151c0 r13=0000000004a1ac10 r14=000000001e6151c0 r15=0000000004c116a0
00:00:36.970764 ds=002b es=002b fs=0053 gs=002b eflags=00010206
00:00:36.970768 p1home=00000000028fd2e0 p2home=00007fff5eb95a27 pe3home=000000001e8a1a48
00:00:36.970772 p4home=00007fff5eb96b37 p5home=0000000000000000 pe6home=00000000fffffffe
00:00:36.970776 LastBranchToRip=0000000000000000 LastBranchFromRip=0000000000000000
00:00:36.970780 LastExceptionToRip=0000000000000000 LastExceptionFromRip=0000000000000000

[mpack]

00:00:02.559967 Host RAM: 8105MB (7.9GB) total, 3652MB (3.5GB) available
...
00:00:03.651290 RamSize <integer> = 0x0000000100000000 (4 294 967 296, 4 096 MB, 4.0 GB)
00:00:03.651563 VRamSize <integer> = 0x0000000008000000 (134 217 728, 128 MB)

Allocating RAM you don't have.

[samaklis]

Thanks for the pointer. I did reduce the size to 3GB.

I get the following:
00:00:02.273944 Host RAM: 8105MB (7.9GB) total, 3808MB (3.7GB) available
...
00:00:03.236871 RamSize <integer> = 0x00000000c0000000 (3 221 225 472, 3 072 MB, 3.0 GB)

I still get the same error though. (Full log attached)

[mpack]

I don't like seeing this in the VM:

00:00:12.345780 VMMDev: Guest Additions information report: Version 5.2.8 r120774 '5.2.8_KernelUbuntu'

What is that? A self build of the forked Guest Additions? Or did they just move the forked GAs into the kernel? In any case we don't offer support for forked code here. You need to completely get rid of that and install the genuine GAs (note that simply installing the official GAs may create a conflict).

Besides that I would try to pin this down further by disabling 3D acceleration and audio in the VM settings.

[samaklis]

Hi,

I do not have any forked builds. This installation is out of the box, so it is whatever Oracle puts in the package, and whatever updates download from the virtualbox application. My VM has been there for a while and was working fine until a couple of versions of virtualbox.

For the time being, your suggestion to disable 3D acceleration seems to have done the trick. It never dawned on me to do so, as I did not have a problem with in on this machine (host and vm) in the past.

Thanks for the help.

[mpack]

The GAs I mentioned are inside the guest OS. VirtualBox doesn't put anything inside the guest. You are supposed to install the Guest Additions inside the guest if you want reasonable performance for graphics, shared folders etc. Unfortunately the only "VirtualBox" Guest Additions in your guest are the ones bundled with the Linux distro you installed; and those are not for VirtualBox, they are instead for a VirtualBox fork, and they are not necessarily compatible with real versions of VirtualBox. I suggest that you choose either a genuine VirtualBox build, or a fork, but not mix and match from the two.

On 3D acceleration - I saw that you had Intel graphics. Intel OpenGL drivers don't have the best reputation, their market is business graphics, not 3D modeling. However it's possible they might have worked better with non knock-off GAs.