Page 1 of 1

[Solved] Getting critical error when trying to start El Capitan appliance.

PostPosted: 4. Apr 2018, 05:47
by nservidio
This is my first post on this forum, so please forgive me if I haven't provided enough info.

I created a virtual machine on Computer A:

MacBook Pro (Retina, 13-inch, Early 2015)
macOS High Sierra
Version 10.13.3 Beta (17D29a)
VirtualBox 5.2.4 r119785

The guest OS is:
OS X El Capitan
Version 10.11.6

I created a snapshot on Computer A.
Then I exported an appliance from Computer A.
Then I imported the appliance on Computer B:

MacBook Pro (15-inch, 2017)
macOS High Sierra
Version 10.13.3
VirtualBox 5.2.4 r119785

Then I try to start the vm with "Normal Start".
Then I get a critical error.
I've attached a log.

Thank you very much for any assistance!

-Nick

Re: Getting critical error when trying to start El Capitan appliance.

PostPosted: 4. Apr 2018, 10:17
by mpack
The info you provided is fine, unfortunately the error you are getting is a triple fault, which are almost impossible to diagnose.

I would start by simplifying: I don't understand why you created a snapshot, or why you are using export/import to copy a VirtualBox VM between like hosts. I would not use snapshots, and I would use the VM copy procedure described in: Howto: Move a VM.

Re: Getting critical error when trying to start El Capitan appliance.

PostPosted: 4. Apr 2018, 23:12
by nservidio
Than you very much mpak! I will check out that tutorial. Just curious, I looked through the VBox.log, but couldn't really see where the issue was. Would you mind posting the line where the actual error occurs? Thanks again!

Re: Getting critical error when trying to start El Capitan appliance.

PostPosted: 5. Apr 2018, 10:27
by mpack
Search for the word "Guru" in the log. That's the beginning of the error report.

Re: Getting critical error when trying to start El Capitan appliance.

PostPosted: 5. Apr 2018, 13:59
by nservidio
Awesome thanks!

I was able to get the VM working on my other computer with Howto: Move a VM.

I ran into one other issue following that tutorial. I had to eject the Mac OS X install disk from the VM before I was able to:

use the GUI's Machine|Add menu item to register the .vbox file (found in the VM folder) from its new location.


Thanks again!

Re: Getting critical error when trying to start El Capitan appliance.

PostPosted: 5. Apr 2018, 15:43
by mpack
Excellent. Thanks for reporting back.