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[SOLVED] Windows 7 freezes on macbook pro 16 2019

Posted: 22. Sep 2020, 20:57
by Wozap
Hello! Please Help me to solve the problem. I changed the computer and moved the guest OS to a new computer and I can’t solve the problem with the video drivers. I can’t watch the pdf files. If you use the scrolling, it doesn’t stop until the entire document reaches the bottom. At times, for no reason at all, it starts to wedge, that is, it hangs at intervals of 1 minute for 10 seconds. Loads poorly. It seems that it was not 2011 that changed the computer for 2019, but vice versa. for 2011 as the plane worked and here it is disgusting. Please help.
Log file https://yadi.sk/d/ChnubgL5J44c3g

Re: Windows 7 freezes on macbook pro 16 2019

Posted: 22. Sep 2020, 21:00
by scottgus1
Forum gurus won't go to third-party sites for logs that can be zipped and posted using the forum's Upload Attachment tab.

This is either a Windows guest or Mac host question, not Mac guests. The host is the physical computer. The guest is the VM. Moving to Windows Guests.

Start the guest from full power off, not save-state. Run until you see the problem happen, then shut down the guest from within the guest OS if possible. If not possible, close the Virtualbox window for the guest with the Power Off option set.

Please right-click the guest in the main Virtualbox window's guest list, choose Show Log. Save the far left tab's log, zip the log file, and post the zip file, using the forum's Upload Attachment tab.

Also, please right-click the guest in the main Virtualbox window's guest list, choose "Show in Explorer/Finder/File Manager". In the window that opens, zip the guest's .vbox file, and post the zip file, using the forum's Upload Attachment tab.

Re: Windows 7 freezes on macbook pro 16 2019

Posted: 22. Sep 2020, 21:35
by Wozap
Sorry!

Re: Windows 7 freezes on macbook pro 16 2019

Posted: 23. Sep 2020, 00:12
by scottgus1
Don't forget the .vbox file.

Re: Windows 7 freezes on macbook pro 16 2019

Posted: 23. Sep 2020, 00:18
by scottgus1
The log doesn't show anything wrong with the guest to me. Others might see something...

Try uninstalling & reinstalling the PDF viewer, or try a different PDF viewer.

Re: Windows 7 freezes on macbook pro 16 2019

Posted: 23. Sep 2020, 07:11
by Wozap
scottgus1 wrote:Don't forget the .vbox file.

Re: Windows 7 freezes on macbook pro 16 2019

Posted: 23. Sep 2020, 07:18
by Wozap
scottgus1 wrote:The log doesn't show anything wrong with the guest to me. Others might see something...

Try uninstalling & reinstalling the PDF viewer, or try a different PDF viewer.
but on this guest OS but on a 2011 MacBook the same program worked fine. I cannot change the program, since this program was bought with schemes for trucks and through another it will not run And when I transferred it to a new computer, I started to go crazy. And guest adition, when transferred to a new one, was not installed the first time.

Re: Windows 7 freezes on macbook pro 16 2019

Posted: 23. Sep 2020, 10:04
by mpack
Ditto. The guest runs normally until this:
00:28:40.934922 VMMDev: Guest Log: 06:15:35.522000 timesync vgsvcTimeSyncWorker: Radical host time change: 54 916 487 000 000ns (HostNow=1 600 582 535 522 000 000 ns HostLast=1 600 527 619 035 000 000 ns)
That's more than 15 hours. There are more "radical" time jumps throughout. I'm guessing the OP is closing the lid on the VM without suspending or shutting down the VM first, and the Win7's power management isn't entirely happy with life in the freezer.

In general the OP isn't a great believer in shutting down PCs when they aren't being used. This is something I always do because it forces a complete reboot of the next session (no garbage can migrate from the previous session), and on portable devices it also stops the battery life being used up by unwanted background tasks (I don't care if I don't have the latest version of that weather app I don't use).

Re: Windows 7 freezes on macbook pro 16 2019

Posted: 23. Sep 2020, 19:45
by Wozap
if possible, you can watch the video. Or I can give access via teamweaver to see how it looks.
https://yadi.sk/d/ZiGyZVmigIaw0w

Re: Windows 7 freezes on macbook pro 16 2019

Posted: 23. Sep 2020, 21:18
by scottgus1
The .vbox file shows you're using Virtualbox's default choice for pointer in the guest, good.
scottgus1 wrote:try a different PDF viewer.
Try anything that would scroll using the same kind of functions you are using in the program you're having trouble with. Does a different PDF viewer showing a regular PDF have the trouble? How about Wordpad and Notepad?

Re: Windows 7 freezes on macbook pro 16 2019

Posted: 24. Sep 2020, 21:14
by Wozap
scottgus1 wrote:The .vbox file shows you're using Virtualbox's default choice for pointer in the guest, good.
scottgus1 wrote:try a different PDF viewer.
Try anything that would scroll using the same kind of functions you are using in the program you're having trouble with. Does a different PDF viewer showing a regular PDF have the trouble? How about Wordpad and Notepad?
This is absolutely true with any program, even with the Internet hex editor. It looks a lot like a weak video card like in old computers.

Re: Windows 7 freezes on macbook pro 16 2019

Posted: 24. Sep 2020, 21:25
by Wozap
And Windows starts up as if I have an hdd disk and not ssd. on an old computer it took 10 seconds to load and on a new one it takes up to 1 minute.

Re: Windows 7 freezes on macbook pro 16 2019

Posted: 30. Sep 2020, 15:48
by fth0
In the VM configuration, check System > Acceleration > Enable Nested Paging to speed up your VM.

Re: Windows 7 freezes on macbook pro 16 2019

Posted: 12. Oct 2020, 13:08
by Wozap
fth0 wrote:In the VM configuration, check System > Acceleration > Enable Nested Paging to speed up your VM.
thank you so much. began to run much faster. But it still hangs.

Re: Windows 7 freezes on macbook pro 16 2019

Posted: 14. Oct 2020, 18:13
by scottgus1
Start the guest from full power off, not save-state. Run until you see the problem happen, then shut down the guest from within the guest OS if possible. If not possible, close the Virtualbox window for the guest with the Power Off option set.

Please right-click the guest in the main Virtualbox window's guest list, choose Show Log. Save the far left tab's log, zip the log file, and post the zip file, using the forum's Upload Attachment tab.