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Windows freezes especially when copy/paste

Posted: 5. Sep 2020, 18:26
by Primokorn
Hello,

HOST:

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$ lsb_release -a
No LSB modules are available.
Distributor ID: Neon
Description:    KDE neon User Edition 5.19
Release:        20.04
Codename:       focal

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~$ neofetch 
             `..---+/---..`                arnaud@L340-15IRH 
         `---.``   ``   `.---.`            ----------------- 
      .--.`        ``        `-:-.         OS: KDE neon User Edition 5.19 x86_64 
    `:/:     `.----//----.`     :/-        Host: 81LK IdeaPad L340-15IRH Gaming 
   .:.    `---`          `--.`    .:`      Kernel: 5.4.0-45-generic 
`/    .:     `+++++++++++/      /`   `+`   Resolution: 1920x1080 
/+`   --     .++++++++++++`     :.   .+:   DE: Plasma 
`/    .:     `+++++++++++/      /`   `+`   WM: KWin 
 /`    /.     `:++++++++:`     .:    .:    WM Theme: Sweet-Dark 
    `:/:     `.----//----.`     :/-        CPU: Intel i5-9300H (8) @ 2.400GHz 
      .-:.`        ``        `-:-.         GPU: NVIDIA GeForce GTX 1050 3 GB Max-Q 
         `---.``   ``   `.---.`            GPU: Intel UHD Graphics 630 
             `..---+/---..`                Memory: 2991MiB / 7841MiB
VirtualBox 6.1.10_Ubuntu r138449
Copy/paste: bidirectional

GUEST:
Windows XP (same issue with Windows 7 and Windows 10)
Freeze while using Microsoft Excel 2010 (same issue with Excel 2016 with Windows 10)

ISSUE:
I often use copy/paste feature to copy data from Excel to my Text editor. After some time (about 20-30s in this example/log), I can no longer switch to the host by clicking on the window in the KDE task bar.
I can switch to KDE windows by pressing Right Ctrl then Alt + Tab. However I can't click on items (select files, move windows...).
The situation lasts 10-30 seconds depending on the version of Excel/Windows and the configuration of the VM.

You will may notice that RAM and the number of CPUs are high for a Windows XP guest but I need power to execute macros in Excel.

If you need further information, request them of course!
Thank you.

Re: Windows freezes especially when copy/paste

Posted: 5. Sep 2020, 20:08
by scottgus1
Primokorn wrote:VirtualBox 6.1.10_Ubuntu r138449
This is the fork of Virtualbox provided by Ubuntu. You probably have Ubuntu's forked Guest Additions installed in XP, too.

Ubuntu supports their forks. Or you could uninstall their forks and try official Virtualbox & GAs from www.virtualbox.org.

Re: Windows freezes especially when copy/paste

Posted: 6. Sep 2020, 10:19
by Primokorn
I understand. I removed the 3 virtualbox packages (virtualbox, virtualbox-dkms and virtualbox-qt) and their dependencies.
Then I installed a .deb file from your official website: https://download.virtualbox.org/virtual ... _amd64.deb
Once Virtualbox ready I also installed the extension pack: https://download.virtualbox.org/virtual ... ox-extpack

But it doesn't help. I recorder a new log.

For what is worth it was pretty long to close the VM due to a process called VBoxSharedClipboardClass. Windows asked me if I wanted to force closed the software.

Re: Windows freezes especially when copy/paste

Posted: 7. Sep 2020, 18:27
by scottgus1
Definitely something happening with the shared clipboard:
00:00:56.981696 Shared Clipboard: Converting VBox formats 0x7 to 'text/plain;charset=utf-8' for X11 (idxFmtX11=3, fmtX11=3) failed, rc=VERR_TIMEOUT
...
00:01:33.103988 Shared Clipboard: Converting VBox formats 0x1 to 'text/plain;charset=utf-8' for X11 (idxFmtX11=3, fmtX11=3) failed, rc=VERR_TIMEOUT
Maybe out-of-date Guest Additions?
00:00:01.167669 VirtualBox VM 6.1.14 r140239 linux.amd64 (Sep 4 2020 08:48:52) release log
...
00:00:06.776147 VMMDev: Guest Additions information report: Version 5.2.34 r133893 '5.2.34'

Re: Windows freezes especially when copy/paste

Posted: 7. Sep 2020, 19:00
by mpack
More likely it's the fact that Excel doesn't put plain text on the clipboard like simpler apps do. It creates a COM object to create renderings dynamically. Summary: VirtualBox only supports plain text and images.

Workaround: paste from Excel into a plain text editor on the host (e.g. Notepad or Notepad++), then copy from there to the VM.

Re: Windows freezes especially when copy/paste

Posted: 11. Sep 2020, 19:36
by Primokorn
Sorry for the late reply.

I updated the Guest Additions:

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Guest Additions information report: Version 6.1.14 r140239 '6.1.14'
No changes though.

The workaround is a tricky one since I do a lot of copy/paste. Moreover the windows freeze during several seconds so I can't do anything.
It sometimes happens that the windows are not frozen but the "transfer of data" into the clipboard from guest to host is missing.

Re: Windows freezes especially when copy/paste

Posted: 27. Jul 2021, 23:38
by moacirrf
I have the same problem on:
Host: Manjaro 21.1.0, Plasma KDE
Guest: WIndows 10
VirtualBox: 6.1.22 r144080 (Qt5.6.1)
Problem: Plasma KDE freezes

I found that problem is more frequently when i copy text on windows and keep the text selected.

I workaround is kill Guest Addiction e start again,
open cmd

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taskkill /IM "VBoxTray.exe" /F
Execute guest addiction again

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VBoxTray.exe
You can put the two commands on a bat file.