6.0.12: VboxSVGA graphical glitches - unusable (#18914)

Discussions about using Windows guests in VirtualBox.

6.0.12: VboxSVGA graphical glitches - unusable (#18914)

Postby 0x00 » 6. Sep 2019, 08:57


ModEdit; related ticket: #18914: VBoxSVGA 3D rendering problems

Hi,

since I have upgraded from Virtualbox 5 to 6 end of last year, I have graphical issues. VboxVGA seems to be usable but I still experience blue screens all the time (see viewtopic.php?f=2&t=93939 - not tested with 6.0.12 yet, as I have just installed it).

Now I have upgraded to version 6.0.12 and wanted to try the VboxSVGA driver again but it still does not work for me and I hope all of this can somehow be fixed for 6.1.0 when VboxVGA may be removed.

Previously I had issues with Skype (viewtopic.php?f=2&t=91264), now that we are using MS Teams it seems to be using the same graphics libraries, MS Teams or also MS Word is completely unusable and only shows a black window. Also the menu bar at the bottom shows some black boxes when hovering over the icons. I don't have those issues with the VboxVGA driver.

Attached is the log when starting my Windows 10 vm and running MS teams + Word (I have upgraded the guest additions there as well) and a screenshot showing my desktop.
Attachments
virtualbox_6.0.12_graphics.jpeg
completely black window = ms teams
other window = ms word
virtualbox_6.0.12_graphics.jpeg (119.69 KiB) Viewed 845 times
VBox.log.zip
(41.9 KiB) Downloaded 9 times
Last edited by socratis on 9. Sep 2019, 10:15, edited 1 time in total.
Reason: Added ticket related information.
0x00
 
Posts: 18
Joined: 14. Jan 2019, 14:50

Re: 6.0.12: VboxSVGA graphical glitches - unusable (#18914)

Postby Niel Buys » 10. Sep 2019, 16:52

I have the same issue when opening excel I created a issue ticket here.
https://www.virtualbox.org/ticket/18922
Niel Buys
 
Posts: 6
Joined: 13. Aug 2019, 10:10

Re: 6.0.12: VboxSVGA graphical glitches - unusable (#18914)

Postby 0x00 » 16. Oct 2019, 10:24

version 6.0.14 does not fix the issue for me, still black boxes when hovering over the Windows bar at the bottom, or MS Teams is also completely black. I have disabled 3D acceleration again and it seems to be fine for now.
0x00
 
Posts: 18
Joined: 14. Jan 2019, 14:50

Re: 6.0.12: VboxSVGA graphical glitches - unusable (#18914)

Postby jorgensen » 17. Oct 2019, 10:05

Have you tried to disable the hardware acceleration in MS office.
jorgensen
 
Posts: 544
Joined: 20. Oct 2009, 01:22
Primary OS: MS Windows 8.1
VBox Version: PUEL
Guest OSses: Windows, LinuxMint

Re: 6.0.12: VboxSVGA graphical glitches - unusable (#18914)

Postby rackley » 18. Oct 2019, 14:38

I have the same "black box" issue and it persists on 6.0.14. For me the application windows don't black out, it's a section of the background/monitor. When I drag an app over it, it ghosts and doesn't redraw what is supposed to be there (see attached).

Turn off 3d acceleration and it doesn't happen anymore, but many drawing operations get laggy..
Untitled.jpg
Untitled.jpg (124.91 KiB) Viewed 432 times
rackley
 
Posts: 4
Joined: 18. Oct 2019, 14:34

Re: 6.0.12: VboxSVGA graphical glitches - unusable (#18914)

Postby socratis » 20. Oct 2019, 11:04

We need to see a complete VBox.log, from a complete VM run, where the problem occurs:
  • Start the VM from cold-boot (not from a paused or saved state) / Observe or recreate the problem / Shutdown the VM (force close it if you have to).
  • With the VM completely shut down (not paused or saved), right-click on the VM in the VirtualBox Manager and select "Show Log".
  • Save only the first "VBox.log", ZIP it and attach it to your response.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
socratis
Site Moderator
 
Posts: 26891
Joined: 22. Oct 2010, 11:03
Location: Greece
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5

Re: 6.0.12: VboxSVGA graphical glitches - unusable (#18914)

Postby rackley » 21. Oct 2019, 14:30

Attached is the log. I realized what is probably a critical clue while trying to take a screen snip.

In this setup there are two monitors attached to the VM. The left is 1920x1200 and center is is 2560x1440. The black rectangles which do not render a background on the center monitor are exactly aligned with the top edge of the 1920 pixel height of the left monitor. I highly doubt this is a coincidence. The picture attached uses an instance of Notepad.exe stretched across both displays to illustrate the alignment.

Also note that applications/foregrounds do render correctly - it is only the background that does not render.

IMG_20191021_082231.jpg
Note pixel height/alignment
IMG_20191021_082231.jpg (111.26 KiB) Viewed 369 times
Attachments
MSFT-2019-10-21-08-22-50.zip
Start to shutdown
(36.32 KiB) Downloaded 1 time
rackley
 
Posts: 4
Joined: 18. Oct 2019, 14:34

Re: 6.0.12: VboxSVGA graphical glitches - unusable (#18914)

Postby socratis » 30. Oct 2019, 22:24

Please try the latest (6.0.x revision 134343+) build from https://www.virtualbox.org/wiki/Testbuilds

Both the host package and the guest additions must be updated.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
socratis
Site Moderator
 
Posts: 26891
Joined: 22. Oct 2010, 11:03
Location: Greece
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5

Re: 6.0.12: VboxSVGA graphical glitches - unusable (#18914)

Postby rackley » 30. Oct 2019, 23:27

No change with 6.0.15 134343 (w/guest additions updated).
rackley
 
Posts: 4
Joined: 18. Oct 2019, 14:34


Return to Windows Guests

Who is online

Users browsing this forum: Google [Bot] and 6 guests