USB Device Incorrectly Identified

Discussions about using Windows guests in VirtualBox.

USB Device Incorrectly Identified

Postby TomFalc » 13. Jun 2019, 12:57

I have a USB device I have been using successfully with a Windows 10 guest on a Linux host for a while, but recently it has not been correctly identified by the host when I try to use it. I can see that it is detected as it appears as two HID devices, but the software that reads it cannot find it. This may be due to a change in VBox as I recently upgraded to the latest version, but I have also updated Windows. The reader software has not changed.

uid=1000(tom) gid=1000(tom) groups=1000(tom),4(adm),24(cdrom),27(sudo),30(dip),46(plugdev),119(lpadmin),129(sambashare),130(vboxusers)

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VBoxManage list usbhost
Host USB Devices:

UUID:               9d4265f3-3870-4477-a570-82890c534526
VendorId:           0x1a79 (1A79)
ProductId:          0x6210 (6210)
Revision:           1.0 (0100)
Port:               2
USB version/speed:  2/Full
Manufacturer:       Ascensia Diabetes Care
Product:            Contour Link USB Device
SerialNumber:       0000000001270357
Address:            sysfs:/sys/devices/pci0000:00/0000:00:04.0/0000:02:00.0/usb8/8-1/8-1.3//device:/dev/vboxusb/008/008
Current State:      Busy

UUID:               1ab7dbea-6e23-435e-a2b0-c15321d3371a
VendorId:           0x05e3 (05E3)
ProductId:          0x0745 (0745)
Revision:           9.3 (0903)
Port:               3
USB version/speed:  2/High
Manufacturer:       Genesys Logic, Inc.
Product:            USB Storage
SerialNumber:       000000000903
Address:            sysfs:/sys/devices/pci0000:00/0000:00:13.2/usb2/2-4//device:/dev/vbo
Current State:      Busy

UUID:               9eb5ebbe-9d28-4051-b273-1ef87fd9b8da
VendorId:           0x045e (045E)
ProductId:          0x07a5 (07A5)
Revision:           7.87 (0787)
Port:               2
USB version/speed:  2/Full
Manufacturer:       Microsoft
Product:            Microsoft® 2.4GHz Transceiver v9.0
Address:            sysfs:/sys/devices/pci0000:00/0000:00:12.0/usb3/3-3//device:/dev/vbo
Current State:      Busy

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VBoxManage list usbfilters
Global USB Device Filters:


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VBoxManage showvminfo Wendy
Name:                        Wendy
Groups:                      /
Guest OS:                    Windows 10 (64-bit)
UUID:                        36e8ff8a-b24e-45a7-8699-3a1bdb5d29bc
Config file:                 /home/tom/VirtualBox VMs/Wendy/Wendy.vbox
Snapshot folder:             /home/tom/VirtualBox VMs/Wendy/Snapshots
Log folder:                  /home/tom/VirtualBox VMs/Wendy/Logs
Hardware UUID:               36e8ff8a-b24e-45a7-8699-3a1bdb5d29bc
Memory size                  16384MB
Page Fusion:                 disabled
VRAM size:                   256MB
CPU exec cap:                100%
HPET:                        disabled
CPUProfile:                  host
Chipset:                     piix3
Firmware:                    BIOS
Number of CPUs:              8
PAE:                         enabled
Long Mode:                   enabled
Triple Fault Reset:          disabled
APIC:                        enabled
X2APIC:                      disabled
Nested VT-x/AMD-V:           enabled
CPUID Portability Level:     0
CPUID overrides:             None
Boot menu mode:              message and menu
Boot Device 1:               Floppy
Boot Device 2:               DVD
Boot Device 3:               HardDisk
Boot Device 4:               Not Assigned
ACPI:                        enabled
IOAPIC:                      enabled
BIOS APIC mode:              APIC
Time offset:                 0ms
RTC:                         local time
Hardw. virt.ext:             enabled
Nested Paging:               enabled
Large Pages:                 disabled
VT-x VPID:                   enabled
VT-x unr. exec.:             enabled
Paravirt. Provider:          Default
Effective Paravirt. Prov.:   HyperV
State:                       powered off (since 2019-06-13T10:23:18.189000000)
Monitor count:               1
3D Acceleration:             enabled
2D Video Acceleration:       enabled
Teleporter Enabled:          disabled
Teleporter Port:             0
Teleporter Address:           
Teleporter Password:          
Tracing Enabled:             disabled
Allow Tracing to Access VM:  disabled
Tracing Configuration:        
Autostart Enabled:           disabled
Autostart Delay:             0
Default Frontend:             
Storage Controller Name (0):            SATA
Storage Controller Type (0):            IntelAhci
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  30
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
SATA (0, 0): /home/tom/VirtualBox VMs/Wendy/Snapshots/{1bd8a9a7-1a91-46cc-85a0-1fc622328
339}.vdi (UUID: 1bd8a9a7-1a91-46cc-85a0-1fc622328339)
SATA (1, 0): Empty
NIC 1:                       MAC: 080027BE7D8D, Attachment: NAT, Cable connected: on, Tr
ace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc
Policy: deny, Bandwidth group: none
NIC 1 Settings:  MTU: 0, Socket (send: 64, receive: 64), TCP Window (send:64, receive: 6
NIC 2:                       MAC: 0800275AA687, Attachment: Bridged Interface 'enp3s0',
Cable connected: off, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Bo
ot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 3:                       disabled
NIC 4:                       disabled
NIC 5:                       disabled
NIC 6:                       disabled
NIC 7:                       disabled
NIC 8:                       disabled
Pointing Device:             USB Tablet
Keyboard Device:             PS/2 Keyboard
UART 1:                      disabled
UART 2:                      disabled
UART 3:                      disabled
UART 4:                      disabled
LPT 1:                       disabled
LPT 2:                       disabled
Audio:                       enabled (Driver: PulseAudio, Controller: HDA, Codec: STAC92
Audio playback:              enabled
Audio capture:               enabled
Clipboard Mode:              Bidirectional
Drag and drop Mode:          Bidirectional
VRDE:                        disabled
OHCI USB:                    disabled
EHCI USB:                    disabled
xHCI USB:                    enabled

USB Device Filters:

Index:                       0
Active:                      yes
Name:                        Ascensia Diabetes Care Contour Link USB Device [0100]
VendorId:                    1a79
ProductId:                   6210
Revision:                    0100
Manufacturer:                Ascensia Diabetes Care
Product:                     Contour Link USB Device
Remote:                      0
Serial Number:               0000000001270357

Bandwidth groups:  <none>

Shared folders:

Name: 'Downloads', Host path: '/home/tom/Downloads' (machine mapping), writable, auto-mo
unt, mount-point: 'F:'

Capturing:                   active
Capture audio:               not active
Capture screens:             0
Capture file:                /home/tom/VirtualBox VMs/Wendy/Wendy.webm
Capture dimensions:          1024x768
Capture rate:                512kbps
Capture FPS:                 25kbps
Capture options:             ac_enabled=false,vc_enabled=true,ac_profile=med


Configured memory balloon size: 0MB


  Name: Wendy Snapshot 1 (UUID: 9222d5ab-09ef-48e3-b6e6-a41f9db602ee)
Shutdown with Visual Studio installed
     Name: 1809 (UUID: 5a17c372-2157-4844-91d7-79cf578e079b)
Snapshot after 1809 installed
        Name: Post VBoxGuestAdditions 6 (UUID: d9394d7c-76b3-4e6f-9177-b7dc80f3350c) *

Note: Network disabled
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Last edited by mpack on 13. Jun 2019, 16:38, edited 1 time in total.
Reason: Wrap pasted text in code brackets.
Posts: 1
Joined: 13. Jun 2019, 12:27

Re: USB Device Incorrectly Identified

Postby mpack » 13. Jun 2019, 16:42

VBox.log wrote:00:00:01.152612 VirtualBox VM 6.0.6_Ubuntu r129722 linux.amd64 (Apr 16 2019 22:08:12) release log

Distro forks of VirtualBox are not supported here. Also there is no guarantee that the extension pack will work with forks. If you want to continue using the fork you'll need to ask for support on the Ubuntu forums. Otherwise download an install VirtualBox from the downloads page of this site.
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Posts: 29928
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

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