Windows guest crash after installing Guest Addition

Discussions about using Windows guests in VirtualBox.
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stephnradd
Posts: 1
Joined: 10. May 2019, 09:27
Primary OS: MS Windows 10
VBox Version: OSE other
Guest OSses: Windows 7 Build 6956

Windows guest crash after installing Guest Addition

Post by stephnradd »

Hi, yesterday i'm installing Guest Addition to Windows 7 Home Premium and install full Direct3D support rather than basic Direct3D. On logon screen, the guest crash. When i turn off 3D video (which is turns off aero), the guest can boot properly. I just see this problem on v5.2.28, at older version is fine. I have try betas build on Windows 7 and its same. How to fix?
socratis
Site Moderator
Posts: 27330
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows guest crash after installing Guest Addition

Post by socratis »

We need to see a complete VBox.log, from a complete VM run, where the problem occurs:
  • Start the VM from cold-boot (not from a paused or saved state) / Observe problem / Shutdown the VM (force close it if you have to).
  • With the VM completely shut down (not paused or saved), right-click on the VM in the VirtualBox Manager and select "Show Log".
  • Save only the first "VBox.log", ZIP it and attach it to your response. See the "Upload attachment" tab below the reply form.
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Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
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