Windows 10 Mouse Delay while Dragging

Discussions about using Windows guests in VirtualBox.
Post Reply
Mstuetzel
Posts: 7
Joined: 6. May 2018, 04:45

Windows 10 Mouse Delay while Dragging

Post by Mstuetzel »

I noticed while Dragging Application Windows there is a delay in the mouse that creates a duplicate mouse Icon has anyone else experienced this? I have not had this problem with Windows 7, or the Previous version of Virtual Box. If you drag an application Icon you do not see the same issue.
running on Linux Host. Ubuntu 18.04
socratis
Site Moderator
Posts: 27330
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 10 Mouse Delay while Dragging

Post by socratis »

We're going to need a complete VBox.log, from a complete VM run:
  • Gathering the necessary information:
    1. Start the VM from cold-boot (not from a paused or saved state).
    2. Observe the error, i.e. drag a couple of windows around and see the double cursor.
    3. Shutdown the VM (force close it if you have to).
  • With the VM completely shut down (not paused or saved), right-click on the VM in the VirtualBox Manager and select "Show Log".
  • Save only the first "VBox.log", ZIP it and attach it to your response. See the "Upload attachment" tab below the reply form.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Mstuetzel
Posts: 7
Joined: 6. May 2018, 04:45

Re: Windows 10 Mouse Delay while Dragging

Post by Mstuetzel »

Here is the Log.
Attachments
vbox.zip
(28.73 KiB) Downloaded 134 times
socratis
Site Moderator
Posts: 27330
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 10 Mouse Delay while Dragging

Post by socratis »

00:00:01.068609 GUI: 2D video acceleration is disabled
And so is the 3D acceleration. Shutdown the VM and enable them in the VM settings » Display. You'll also notice that the max VRAM will jump from 128 to 256 MB after that; max the VRAM as well. Then re-install the Guest Additions (GAs) in the guest. Oh, and always remember to eject the GAs CD after you're done with the installation...
00:00:00.556503 CPUM: Logical host processors: 8 present, 8 max, 8 online, online mask: 00000000000000ff
00:00:00.556600 CPUM: Physical host cores: 4
00:00:00.427982 NumCPUs <integer> = 0x0000000000000004 (4)
00:00:00.556938 Full Name: "Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz"
You have assigned all your CPUs to the VM. The host is going to run low on resources, since VirtualBox cares about physical processors (cores), not logical ones (threads). See "CPU Cores versus threads" and "Why is it a bad idea to allocate as many VCPUs as there are physical CPUs?".

Your host's Intel i7-6700HQ CPU has 4 cores. I would assign 2 to my VM, definitely not more than 3. BTW, if you visit Intel's information page, make sure you click on the "?" next to the Cores and the Threads.
00:00:05.913403 VMMDev: Guest Log: VBoxGuest: Windows version 10.0, build 17134
That's the newly released latest Win10 update. Even the latest of the latest of the VirtualBox test builds is older than that (last update 2018-04-27). So, if there are any kinks, after you address the issues above, let us know...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Mstuetzel
Posts: 7
Joined: 6. May 2018, 04:45

Re: Windows 10 Mouse Delay while Dragging

Post by Mstuetzel »

ahh Windows upgraded didn't notice that.

I have done all the steps listed still see the Issue attached are the logs.
Attachments
vbox2.zip
(33.69 KiB) Downloaded 98 times
socratis
Site Moderator
Posts: 27330
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 10 Mouse Delay while Dragging

Post by socratis »

Mstuetzel wrote:I have done all the steps listed
And some more, no?
VirtualBox VM 5.2.10_Ubuntu r121806 linux.amd64 (Apr 26 2018 08:49:04) release log
Why did you install the Ubuntu fork over the official version? An itch? You can either ask in their forums for help, or completely remove/uninstall/delete/purge their version and install the official version from the Downloads section of VirtualBox.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Mstuetzel
Posts: 7
Joined: 6. May 2018, 04:45

Re: Windows 10 Mouse Delay while Dragging

Post by Mstuetzel »

oh Sorry I was playing with the one from the shop to see if it acts differently I removed it and re-installed the .deb from this site. Here are the logs.
Attachments
vbox3.zip
(36.7 KiB) Downloaded 57 times
Mstuetzel
Posts: 7
Joined: 6. May 2018, 04:45

Re: Windows 10 Mouse Delay while Dragging

Post by Mstuetzel »

hmm when I disable mouse Integration the issue goes away but its really difficult to control the mouse.
Mstuetzel
Posts: 7
Joined: 6. May 2018, 04:45

Re: Windows 10 Mouse Delay while Dragging

Post by Mstuetzel »

Problem still occurs on new version of Virtualbox attached is the logs.
Attachments
vbox4.zip
(33.07 KiB) Downloaded 84 times
socratis
Site Moderator
Posts: 27330
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 10 Mouse Delay while Dragging

Post by socratis »

00:00:00.668131 GUI: UIDesktopWidgetWatchdog::sltHandleHostScreenAvailableGeometryCalculated:
                Screen 1 work area is actually resized to: 1920x31 x 1920x1049
00:00:00.668371 GUI: UIDesktopWidgetWatchdog::sltHandleHostScreenAvailableGeometryCalculated:
                Screen 0 work area is actually resized to: 0x0 x 1920x1080
Can you try with something simpler, like one monitor?
00:00:00.822346 OpenGL Info: Render SPU: GL_VENDOR:   Intel Open Source Technology Center
00:00:00.822384 OpenGL Info: Render SPU: GL_RENDERER: Mesa DRI Intel(R) HD Graphics 530 (Skylake GT2) 
00:00:00.822389 OpenGL Info: Render SPU: GL_VERSION:  3.0 Mesa 18.0.0-rc5
Intel isn't known for its high quality graphics drivers, we've seen a variety of issues in the past
00:00:00.832954 MonitorCount <integer> = 0x0000000000000002 (2)
Could you lower it to your virtual monitors to 1?
00:00:01.641570 [/USB/HidMouse/] (level 2)
That line is missing from your config. Do you have your Pointing Device set a PS/2 mouse?
00:00:38.856259 OpenGL Warning: blit from texture to texture not implemented
00:00:47.995817 OpenGL Warning: blit from texture to texture not implemented
00:00:48.722869 OpenGL Warning: blit from texture to texture not implemented
...
And then you get more than plenty of these messages, which again point to poorly written drivers.

That's all I have. Just try to keep it as simple as possible at the beginning.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Mstuetzel
Posts: 7
Joined: 6. May 2018, 04:45

Re: Windows 10 Mouse Delay while Dragging

Post by Mstuetzel »

Here is the Updated Log. with Single Monitor
Attachments
Rudra-2018-05-18-21-41-59.zip
(37.24 KiB) Downloaded 72 times
socratis
Site Moderator
Posts: 27330
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 10 Mouse Delay while Dragging

Post by socratis »

You log looks fine. If you're still having issues, here are some tips:
  • Disable 3D acceleration.
  • Try to update your GPU drivers.
  • Lower the resolution of your guest.
  • Take a look at ticket #12746.
  • Read the following: 3D support for X11 guests.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Post Reply