[Solved] error starting machine

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[Solved] error starting machine

Postby chaaarvy » 7. Mar 2018, 23:46

Hi. Sometimes when starting a machine, it errors:

"Failed to open a session for the virtual machine Win7.

The virtual machine 'Win7' has terminated unexpectedly during startup with exit code 1 (0x1). More details may be available in 'D:\Documents and Settings\xxxxx\VirtualBox VMs\Win7\Logs\VBoxHardening.log'.

Result Code: E_FAIL (0x80004005)
Component: MachineWrap
Interface: IMachine {85cd948e-a71f-4289-281e-0ca7ad48cd89}"

Logs attached. Thanks
Attachments
vm.zip
(58.02 KiB) Downloaded 4 times
Last edited by chaaarvy on 26. Mar 2018, 00:26, edited 2 times in total.
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Re: error starting machine

Postby socratis » 8. Mar 2018, 02:04

Please read really carefully the following FAQ: Diagnosing VirtualBox Hardening Issues for some guidelines/ideas.

I'd start with completely uninstalling TrendMicro...
e10.8d0: supR3HardenedWinFindAdversaries: 0x8
e10.8d0: \SystemRoot\System32\drivers\tmcomm.sys:
...
e10.8d0: ProductName: Trend Micro Eyes
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
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Re: error starting machine

Postby chaaarvy » 8. Mar 2018, 19:15

Thanks for the reply. I dont even have Trend Micro, but might have installed it once. I deleted that file and we'll see what happens.
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Re: error starting machine

Postby mpack » 8. Mar 2018, 20:22

chaaarvy wrote:I deleted that file and we'll see what happens.

Most likely thing to happen: the file is automatically restored and your problem continues.

IME you can't just just delete AV executables. You have to uninstall it properly, and reboot the host.
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Re: error starting machine

Postby chaaarvy » 8. Mar 2018, 21:51

What I meant is that I dont currently have it installed but may have once installed it (and then uninstalled it). The file is still gone.
Last edited by socratis on 8. Mar 2018, 22:40, edited 1 time in total.
Reason: Removed unnecessary verbatim quote of the whole previous message.
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