Problem to connect an Android tablet under Win7

[Filou]

Hello.

I'm trying to install an Android Driver ( IntelAndroidDrvSetup1.10.0.exe ) under Windows 7 (32 bits).
The host is my iMac under MacOS 10 12 6.
Latest version of VirtualBox is installed.
My purpose is to re-init a Medion Lifetab P8311 Andoid Tablet.

Install of the driver seems to end normally
But after connecting the tablet to the system,
I systematically obtain an error message:
'Echec de la connexion du périphérique USB Android ... à la machine virtuelle Win7 (32)'
(failure of the connection ...)
'USB device ... is in use by someone else' !
'Code erreur NS_error_failure (0x80004005)'

Could you please help me ?
Thanks a lot in advance

[mpack]

Probably all you need to do is add a USB filter, and plug the android device in AFTER Windows 7 has finished booting.

Also see: USB FAQ.

[Filou]

Hi mpack

Thanks for your response.
I tryed it: I added a filter (following the instructions in USB FAQ) and plugged the device after the boot
but without success.
USB drivers seems to be correct in the 'configuration system / peripherals...'
but I have the same message :
'le pilote de périphérique n'a pu être installé' and after 'périphérique USB MTP: échec'
( 'The device driver could not be installed' and after 'MTP USB device: failed' )

Of course, I don't see the device in the Explorer...

[socratis]

mpack gave you a series of posts to read. Please follow the advice of the last post, "#8: Asking for help".

And I want you to describe fully what you're doing and why. And the exact steps. I really need to understand what the following means:

My purpose is to re-init a Medion Lifetab P8311 Andoid Tablet.

[mpack]

I imagine that by "reinit" an Android device he basically wants to wipe it and install a new Android image onto it. I've done that myself when an older Android tablet didn't have an internal upgrade path to the latest Android. In my case there was a USB debug app to install on a PC, and an Android image to download and install on the device.

[socratis]

I thought so, just wanted to make sure, just for one reason; does this procedure change the VID and PID of the device? I vaguely remember something like that. Maybe we even had this discussion about your Android in the past, not sure...

[Filou]

Sorry for the delay...
Many thanks to you Socratis and Mpack

Yes, indeed, I want to reinstall Android on a tablet Medion Lifetab P8311.
This is the tablet of a friend who lost the password.
Apparently the only solution is to reset the machine.
For that, I try to follow the procedure described here:

I wanted to add a link but:
"You must be a member for 1 days and have 1 posts before you can post urls."
I'll try it later ... Sorry.


Since you need a PC and I do not have any anymore, I go through VirtualBox ...

[mpack]

This is the tablet of a friend who lost the password.
Apparently the only solution is to reset the machine.

Hmm. Most devices I've used have had a "factory reset" option in there somewhere that will revert the device to the first on state (where Google leads you through creating an account), might be worth searching for that.

I'm not sure that a VM is a viable option for this - if I understand correctly the USB debug app works at quite a low level. Still, if you can post that link it may help (obsfuscate it: we mods can edit your post to correct the link and make it usable).

[Filou]

I tryed the factory reset
but it doesn't work !

I tryed also a procedure 'to correct the boot order...'
because
'In rare cases, it is possible that the tablet will no longer boot into the Android system, but rather only into a special mini-system known as the EFI shell. This shows a series of partly coloured, English text messages on a black background, followed by a prompt. Even restarting the system always ends up in this state.
The tablet has lost the information that tells it which of the various contained (sub) systems is the primary Android system and therefore boots the wrong one. '
(doc of Medion - link will also follow in the evening)

Without success...

[Filou]

Here are the links:

the procedure of recovery:
https://www.medion.com/de/service/_ligh ... 42&hgt=884

and the procedure of boot fix
explanations included in the zip file)
https://www.medion.com/de/service/_ligh ... 47&hgt=884

[socratis]

1. I don't have that tabled (nor am I going to get it), so I can't help you with that procedurem since I can't replicate it.
2. Resetting your Android is not a VirtualBox related problem. Seeing your Android in your guest, might be. So, let's focus on that part.

Please read the following thread: USB basics and troubleshooting, all of the posts. If you still have a problem after reading through the whole thing, please follow the advice of the last post, #8: Asking for help.

[Filou]

Focus on seeing the tablet seem's me the good way indeed.

But I have no more idea on how to progress ...
I tryed the same operation on a Win XP guest with the same result.

I hope to try it on a PC of my son but I would prefer to do that on my iMac/VirtualBox.

[socratis]

But I have no more idea on how to progress ...

Are you kidding? I already gave you the how-to progress! Here is it again:

Please read the following thread: USB basics and troubleshooting, all of the posts. If you still have a problem after reading through the whole thing, please follow the advice of the last post, #8: Asking for help.

[Filou]

ok, ok...

I tryed to collect needed information. I hope that I made no mistake... You'll find the files in the attachments.

I'm working on an iMac Mid 2011, under macOS 10.12.6 with 8G RAM. And the guest is Windows 7 Edition Intégrale, Service Pack 1 with VirtualBox Version 5.2.6 r120293 (Qt5.6.3)

Thanks again for your help

Code: Select all

$ vboxmanage -version
5.2.6r120293

Code: Select all

$ vboxmanage list extpacks
Extension Packs: 1
Pack no. 0:   Oracle VM VirtualBox Extension Pack
Version:      5.2.6
Revision:     120293
Edition:      
Description:  USB 2.0 and USB 3.0 Host Controller, Host Webcam, VirtualBox RDP, PXE ROM, Disk Encryption, NVMe.
VRDE Module:  VBoxVRDP
Usable:       true 
Why unusable: 

Code: Select all

$ vboxmanage list usbhost
Host USB Devices:

UUID:               e54d013b-1b3f-4d24-a7bc-8bca434186c3
VendorId:           0x17ef (17EF)
ProductId:          0x78ae (78AE)
Revision:           255.255 (255255)
Port:               3
USB version/speed:  0/High
Manufacturer:       Android
Product:            Android
SerialNumber:       Baytrail80E11154
Address:            p=0x78ae;v=0x17ef;s=0x000005bd64f9feea;l=0xfd130000
Current State:      Available

UUID:               01c0d2ec-979d-49cd-a2d9-1d4e9aa7a8df
VendorId:           0x13fd (13FD)
ProductId:          0x3940 (3940)
Revision:           3.9 (0309)
Port:               3
USB version/speed:  0/High
Manufacturer:       TSSTcorp
Product:             DVD+/-RW TS-U63
SerialNumber:       523334383647535A3431393432352020
Address:            p=0x3940;v=0x13fd;s=0x00000000573ba142;l=0xfa130000
Current State:      Available

UUID:               031e648d-1e05-4040-845b-b488b269610c
VendorId:           0x05ac (05AC)
ProductId:          0x850b (850B)
Revision:           7.85 (0785)
Port:               2
USB version/speed:  0/High
Manufacturer:       Apple Inc.
Product:            FaceTime HD Camera (Built-in)
SerialNumber:       CCGB3J00X3DDJPFX
Address:            p=0x850b;v=0x05ac;s=0x0000000045e38db8;l=0xfa200000
Current State:      Available

UUID:               e66da83c-b7da-4ed7-a52c-e1d992c1ee2b
VendorId:           0x05ac (05AC)
ProductId:          0x8403 (8403)
Revision:           152.51 (15251)
Port:               1
USB version/speed:  0/High
Manufacturer:       Apple
Product:            Internal Memory Card Reader
SerialNumber:       000000009833
Address:            p=0x8403;v=0x05ac;s=0x00000000507a31fd;l=0xfd110000
Current State:      Busy

UUID:               2aaf6665-88e7-463f-a1c2-41377c6fcf2a
VendorId:           0x05ac (05AC)
ProductId:          0x8242 (8242)
Revision:           0.22 (0022)
Port:               2
USB version/speed:  0/Low
Manufacturer:       Apple Computer, Inc.
Product:            IR Receiver
Address:            p=0x8242;v=0x05ac;s=0x0000000053b1b36c;l=0xfd120000
Current State:      Busy

UUID:               dc245eb1-6f27-4f28-8625-75a7345c9771
VendorId:           0x05ac (05AC)
ProductId:          0x8215 (8215)
Revision:           2.8 (0208)
Port:               1
USB version/speed:  0/Full
Manufacturer:       Apple Inc.
Product:            Bluetooth USB Host Controller
SerialNumber:       442A60D7A391
Address:            p=0x8215;v=0x05ac;s=0x000000005fa5297a;l=0xfa111000
Current State:      Available

UUID:               ae2e7626-2c25-4b7d-94ff-02271162eeae
VendorId:           0x05ac (05AC)
ProductId:          0x0221 (0221)
Revision:           0.105 (00105)
Port:               2
USB version/speed:  0/Low
Manufacturer:       Apple, Inc
Product:            Apple Keyboard
Address:            p=0x0221;v=0x05ac;s=0x000000007b02fa3a;l=0xfd142000
Current State:      Unavailable

Code: Select all

$ vboxmanage list usbfilters
Global USB Device Filters:
<none>

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$ vboxmanage showvminfo "Win 7 (32)"
Name:            Win 7 (32)
Groups:          /
Guest OS:        Windows 7 (32-bit)
UUID:            9fb3bd33-8b3b-44b8-b1d6-ffa0693a324b
Config file:     /Users/dpp/VirtualBox VMs/Win 7 (32)/Win 7 (32).vbox
Snapshot folder: /Users/dpp/VirtualBox VMs/Win 7 (32)/Snapshots
Log folder:      /Users/dpp/VirtualBox VMs/Win 7 (32)/Logs
Hardware UUID:   9fb3bd33-8b3b-44b8-b1d6-ffa0693a324b
Memory size:     2048MB
Page Fusion:     off
VRAM size:       27MB
CPU exec cap:    100%
HPET:            off
Chipset:         piix3
Firmware:        BIOS
Number of CPUs:  1
PAE:             off
Long Mode:       off
Triple Fault Reset: off
APIC:            on
X2APIC:          off
CPUID Portability Level: 0
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): DVD
Boot Device (2): HardDisk
Boot Device (3): Not Assigned
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          off
BIOS APIC mode:  APIC
Time offset:     0ms
RTC:             local time
Hardw. virt.ext: on
Nested Paging:   on
Large Pages:     on
VT-x VPID:       on
VT-x unr. exec.: on
Paravirt. Provider: Default
Effective Paravirt. Provider: HyperV
State:           powered off (since 2018-01-27T19:16:52.040000000)
Monitor count:   1
3D Acceleration: off
2D Video Acceleration: off
Teleporter Enabled: off
Teleporter Port: 0
Teleporter Address: 
Teleporter Password: 
Tracing Enabled: off
Allow Tracing to Access VM: off
Tracing Configuration: 
Autostart Enabled: off
Autostart Delay: 0
Default Frontend: 
Storage Controller Name (0):            SATA
Storage Controller Type (0):            IntelAhci
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  30
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
SATA (0, 0): /Users/dpp/VirtualBox VMs/Win 7 (32)/Win 7 (32).hdd (UUID: c63e50ce-f405-44b3-8ed3-efb1b7d1a93a)
SATA (1, 0): /Applications/VirtualBox.app/Contents/MacOS/VBoxGuestAdditions.iso (UUID: cea656b3-59e9-4cce-a8f1-7331f98df198)
NIC 1:           MAC: 080027B1156D, Attachment: NAT, Cable connected: on, Trace: off (file: none), Type: 82545EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 1 Settings:  MTU: 0, Socket (send: 64, receive: 64), TCP Window (send:64, receive: 64)
NIC 2:           disabled
NIC 3:           disabled
NIC 4:           disabled
NIC 5:           disabled
NIC 6:           disabled
NIC 7:           disabled
NIC 8:           disabled
Pointing Device: PS/2 Mouse
Keyboard Device: PS/2 Keyboard
UART 1:          disabled
UART 2:          disabled
UART 3:          disabled
UART 4:          disabled
LPT 1:           disabled
LPT 2:           disabled
Audio:           enabled (Driver: CoreAudio, Controller: HDA, Codec: STAC9221)
Audio playback:  enabled
Audio capture: enabled
Clipboard Mode:  Bidirectional
Drag and drop Mode: Bidirectional
VRDE:            disabled
USB:             enabled
EHCI:            enabled
XHCI:            disabled

USB Device Filters:

Index:            0
Active:           yes
Name:             Android [FFFF]
VendorId:         17ef
ProductId:        78ae
Revision:         
Manufacturer:     
Product:          
Remote:           
Serial Number:    

Bandwidth groups:  <none>

Shared folders:  

Name: 'Desktop', Host path: '/Users/dpp/Desktop' (machine mapping), writable

Capturing:          not active
Capture audio:      not active
Capture screens:    0
Capture file:       /Users/dpp/VirtualBox VMs/Win 7 (32)/Win 7 (32).webm
Capture dimensions: 1024x768
Capture rate:       512 kbps
Capture FPS:        25
Capture options:    ac_enabled=false

Description:
Win 7 test 32 bits F
(psw nok)
Guest:

Configured memory balloon size:      0 MB

[socratis]

Everything look fine from a setup point of view. The only thing you could try is to enable USB3 in the VM settings, instead of the current USB2. But, since your guest (Win7) doesn't natively support USB3, you have to install some software from Intel to make that work. See USB basics and troubleshooting » #6: Guest support for more details.