[Solved] Windows 10: Virtual Box Guess Additions 5.1.28 acceleration hangs RDC, Outlook, etc.

[AndreaL]

Hello, I have updated Virtual Box to the lastest version (5.1.28) today. I installed the Guess Additions as well (5.1.28), and after doing that, I've been getting all kind of errors related to the graphic driver. I'm pasting some of the errors. If I turn off 2D acceleration and 3D acceleration, the errores do not appear.

Faulting application name: mstsc.exe, version: 10.0.14393.1715, time stamp: 0x59b0d097
Faulting module name: VBoxOGLpackspu.dll, version: 5.1.28.17968, time stamp: 0x59b8f746
Exception code: 0xc0000005
Fault offset: 0x000000000004966f
Faulting process id: 0xc40
Faulting application start time: 0x01d33c7996602eda
Faulting application path: C:\WINDOWS\system32\mstsc.exe
Faulting module path: C:\WINDOWS\system32\VBoxOGLpackspu.dll
Report Id: a56c32c6-6e79-45d6-a9be-1efd562e64e9
Faulting package full name:
Faulting package-relative application ID:

Faulting application name: SearchUI.exe, version: 10.0.14393.953, time stamp: 0x58ba5a2f
Faulting module name: VBoxOGLpackspu.dll, version: 5.1.28.17968, time stamp: 0x59b8f746
Exception code: 0xc0000005
Fault offset: 0x000000000004966f
Faulting process id: 0xdc0
Faulting application start time: 0x01d33c797a1b05ff
Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
Faulting module path: C:\WINDOWS\system32\VBoxOGLpackspu.dll
Report Id: 4a6165a4-357f-41a0-a498-c3bf85c37fdf
Faulting package full name: Microsoft.Windows.Cortana_1.7.0.14393_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: CortanaUI

Faulting application name: SearchUI.exe, version: 10.0.14393.953, time stamp: 0x58ba5a2f
Faulting module name: VBoxOGLpackspu.dll, version: 5.1.28.17968, time stamp: 0x59b8f746
Exception code: 0xc0000005
Fault offset: 0x000000000004966f
Faulting process id: 0xce8
Faulting application start time: 0x01d33c7965d7db55
Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
Faulting module path: C:\WINDOWS\system32\VBoxOGLpackspu.dll
Report Id: 1d16a438-478a-4d9e-a979-cde332e9b3da
Faulting package full name: Microsoft.Windows.Cortana_1.7.0.14393_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: CortanaUI

Faulting application name: ONENOTE.EXE, version: 16.0.8431.2079, time stamp: 0x59b25774
Faulting module name: VBoxOGLpackspu-x86.dll, version: 5.1.28.17968, time stamp: 0x59b8f749
Exception code: 0xc0000005
Fault offset: 0x00041665
Faulting process id: 0x1f54
Faulting application start time: 0x01d33c7153d7093a
Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\ONENOTE.EXE
Faulting module path: C:\WINDOWS\system32\VBoxOGLpackspu-x86.dll
Report Id: d0a4f74d-a864-11e7-a606-080027fcfdc0
Faulting package full name:
Faulting package-relative application ID:

Thanks

[socratis]

Can you try with the test builds (https://www.virtualbox.org/wiki/Testbuilds) or with 5.2.0rc1 (http://download.virtualbox.org/virtualbox/5.2.0_RC1/) and see if it gets fixed?

[JessRascal]

I had the same issue (macOS High Sierra host, Win 10 guest) and I can confirm that upgrading to RC1 (both VirtualBox itself and then the Guest Additions) has seemed to solve it for me.

One thing to note is that I needed to fire up the guest OS without 3D acceleration enabled first to be able to update the Guest Additions due to the initial error. After that, Guest Additions is no longer stopping me installing/running apps in Windows.

Cheers

[socratis]

Thanks for the feedback 'JessRascal'.

[AndreaL]

I was not ready to update to a RC, but I have updated to the 5.1.30 today, and it seems to be fixed. I was able to re-enable 2d and 3d acceleration, and everything seems to be working fine (for now). Thanks!

[socratis]

I was not ready to update to a RC, but I have updated to the 5.1.30 today

Actually today (2017-10-18), 5.2.0 came out as well. You must have missed it by hours
And yes, it's fixed there as well...