Corrupt mouse pointer shades in Windows 7 guest

Discussions about using Windows guests in VirtualBox.
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marcnn
Posts: 9
Joined: 2. May 2013, 14:16

Corrupt mouse pointer shades in Windows 7 guest

Post by marcnn »

Hi,

I copied my old Windows 7 .vdi drive, created a new VM using Virtualbox 5.1 on Arch. Upgraded the Guest Additions.

What I noticed: the cursor shade is broken. Instead of a gradual transparency change, the whole shade is black.

How can I fix it?
Thanks!
socratis
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Re: Corrupt mouse pointer shades in Windows 7 guest

Post by socratis »

Do you have any screenshots so we can better understand what you're describing? See the "Upload attachment" at the bottom of the form.

Oh, and post the VBox.log. ZIPped.
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marcnn
Posts: 9
Joined: 2. May 2013, 14:16

Re: Corrupt mouse pointer shades in Windows 7 guest

Post by marcnn »

The photo is here, was too big: http://imgur.com/a/ZaJjH
Attachments
VBox.log
The log
(75.76 KiB) Downloaded 184 times
socratis
Site Moderator
Posts: 27329
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VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Corrupt mouse pointer shades in Windows 7 guest

Post by socratis »

VBoxTestGL 5.1.0_OSE r108711 linux.amd64 (Jul 14 2016 20:15:51) release log
It seems you're not using the "official" version from https://www.virtualbox.org/wiki/Downloads. Could you test with the one you download from there?
00:00:00.493336   VRamSize         <integer> = 0x0000000001500000 (22 020 096, 21 MB)
Your assigned virtual graphics RAM seems way too low. Try to bump it up to 64MB.

For future reference:
• Completely shut down the VM before grabbing the VBox.log and then ZIP it.
• Attach images locally. You can always crop them to make them smaller.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
marcnn
Posts: 9
Joined: 2. May 2013, 14:16

Re: Corrupt mouse pointer shades in Windows 7 guest

Post by marcnn »

I'm using the VirtualBox from the Arch Linux repos. There's no download for my distribution over there (Arch Linux). I have this in AUR, though: https://aur.archlinux.org/packages/virtualbox-bin/

I enabled 2D & 3D acceleration, bumped the video memory to ~180 MB. All persists
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Corrupt mouse pointer shades in Windows 7 guest

Post by socratis »

marcnn wrote:There's no download for my distribution over there (Arch Linux)
Download VirtualBox Try that one. Be sure to change the appropriate .run file to +x.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
marcnn
Posts: 9
Joined: 2. May 2013, 14:16

Re: Corrupt mouse pointer shades in Windows 7 guest

Post by marcnn »

Is it possible to install this version without removing my existing OSE VirtualBox?
socratis
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Posts: 27329
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Re: Corrupt mouse pointer shades in Windows 7 guest

Post by socratis »

I don't really know. I don't run Arch. Why would you want to keep it? Souvenir? The word ... conflicts comes in mind. The general advice is not only to remove it but to purge the whole thing to Hades. Then install the official version. That's the only way we're going to be able to help you here. Otherwise you can always visit the Arch forums.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
marcnn
Posts: 9
Joined: 2. May 2013, 14:16

Re: Corrupt mouse pointer shades in Windows 7 guest

Post by marcnn »

This works correct with the non-open-source edition.

Now, is it possible to fix the open source version? I'm not very eager to run closed-source software on my computer.
socratis
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Re: Corrupt mouse pointer shades in Windows 7 guest

Post by socratis »

marcnn wrote:Now, is it possible to fix the open source version? I'm not very eager to run closed-source software on my computer.
I don't think that you have it straight. You ARE running the open-source version. You are NOT running the Arch fork. That's the difference.

How to contribute: https://www.virtualbox.org/wiki/Contributor_information (read this one first)
Source code tree: https://www.virtualbox.org/browser
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
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michael
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Re: Corrupt mouse pointer shades in Windows 7 guest

Post by michael »

Indeed, VirtualBox is divided into two components - the base package, which is available under the GPL, and the extension pack, which is closed source. The binary installer that you downloaded is simply our build of the open source part, whereas what you installed from the Arch repositories is Arch's build of the same code, possibly with a couple of patches which they applied. I personally suspect that the difference might be that our build also includes our own bundled build of Qt which is different to Arch's, but I also see from your log file that you were running the Arch build of VirtualBox 5.1.0, whereas you will have downloaded 5.1.8 from us. It may be that this is a bug which was fixed in between those versions.
michael
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Re: Corrupt mouse pointer shades in Windows 7 guest

Post by michael »

And generally, as long as the versions are not too different you can uninstall your current build of VirtualBox to replace it with a different one without affecting your virtual machines. That is how you were able to replace Arch's build with ours, but removing ours to reinstall Arch's one should work just as well. Removing a more recent version to reinstall an older one can potentially cause problems accessing your virtual machines (they can be fixed by fiddling with the XML configuration files, but you have to know what you are doing), but that should not be a problem going back from 5.1.8 to 5.1.0, which are both minor releases of the same major release. That said, there are other reasons that you would probably not want to downgrade. You should check whether Arch provides 5.1.8 instead, and if your bug is still present, please report it to the Arch maintainer. They can still contact us for help if necessary.
socratis
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Posts: 27329
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Re: Corrupt mouse pointer shades in Windows 7 guest

Post by socratis »

@michael
Since we ... "solved" this ( ;) ), can you also take a look at a similar issue in OSX hosts (https://www.virtualbox.org/ticket/15610)? I kind of have a personal interest and I'm really sure I am running the official VirtualBox packages...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
michael
Oracle Corporation
Posts: 682
Joined: 10. May 2007, 09:46
Contact:

Re: Corrupt mouse pointer shades in Windows 7 guest

Post by michael »

Hello Socratis, I passed it on to the developer most likely to know, but he has quite a high workload I'm afraid.
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Corrupt mouse pointer shades in Windows 7 guest

Post by socratis »

Yep, that's what I thought, that's why I can't run my VMs correctly since 5.1b. Especially the OSX < 10.10 ones, I get dizzy ;). It's not just shadows, it's actually double cursors! With pics: viewtopic.php?f=15&t=78510

Thanks for the effort, I appreciate it...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
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