[BUG report] Win10 guest shows "no internet connections"

Discussions about using Windows guests in VirtualBox.
saindo
Posts: 14
Joined: 14. Jan 2016, 12:17

[BUG report] Win10 guest shows "no internet connections"

Post by saindo »

Guest: Win10 Home edition, Host: Ubuntu14.04 + Virtualbox5.0.12 (with Wifi internet access always)
network adaptor: NAT Intel (by default)

in guest Win10: network adaptor is recognized, but with no internet access. No problem with web browsing, App market, and most software. But some software does not work with error "no internet connection".

Maybe someone will say it is the problem of "some software". But I think it is not correct to show "no internet access" in Win10.
mpack
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Re: [BUG report] Win10 guest shows "no internet connections"

Post by mpack »

Moved to "Windows Guests".
saindo wrote:Maybe someone will say it is the problem of "some software".
Yes, that is exactly what I will say, along with: you need to get support from "some software" vendor if you have a problem with their product. If the Internet browser works then the "hardware" is working, which is the bit VirtualBox is responsible for.
saindo
Posts: 14
Joined: 14. Jan 2016, 12:17

Re: [BUG report] Win10 guest shows "no internet connections"

Post by saindo »

mpack wrote:Moved to "Windows Guests".
saindo wrote:Maybe someone will say it is the problem of "some software".
Yes, that is exactly what I will say, along with: you need to get support from "some software" vendor if you have a problem with their product. If the Internet browser works then the "hardware" is working, which is the bit VirtualBox is responsible for.
Of coz I saw this coming. lol....

However, when a fresh install of Win10 shows "no internet connection" in system tray and network adaptor property window, while actually internet connection is there for most software. At least, I think there is some "communication" problem between Virtualbox and Microsoft.
socratis
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Re: [BUG report] Win10 guest shows "no internet connections"

Post by socratis »

What is the "software"?
saindo wrote:a fresh install of Win10 shows "no internet connection" in system tray and network adaptor property window
I made bold a couple of things. Is this what you're talking about? If so, post the output of the command "ipconfig /all".
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
saindo
Posts: 14
Joined: 14. Jan 2016, 12:17

Re: [BUG report] Win10 guest shows "no internet connections"

Post by saindo »

socratis wrote:What is the "software"?
saindo wrote:a fresh install of Win10 shows "no internet connection" in system tray and network adaptor property window
I made bold a couple of things. Is this what you're talking about? If so, post the output of the command "ipconfig /all".
The "software" is just a computer game. It checks internet connection during startup, in a "superficial" way, something in the way like the Windows system tray shows.

By "property window" I mean the dialogue window of the property of the network adaptor in Win10 system setup, where we see the MAC address, IP, connection status...

Sorry I can not do ipconfig now. of coz I will do it later. It should be the right approach.

However, fyi, I happened to switch to another ISP, also via wifi, and found I did not have this problem any more, as the system tray showed ready internet connection. If ISP makes a difference, then it should be something wrong with Win10, and perhaps Virtualbox too. At least I believe there is nothing to do with "some software".
Last edited by saindo on 15. Jan 2016, 17:02, edited 1 time in total.
socratis
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Re: [BUG report] Win10 guest shows "no internet connections"

Post by socratis »

saindo wrote:If ISP makes a difference, then it should be something wrong with Win10, and perhaps Virtualbox too.
Or your ISP. Just sayin...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
saindo
Posts: 14
Joined: 14. Jan 2016, 12:17

Re: [BUG report] Win10 guest shows "no internet connections"

Post by saindo »

socratis wrote:
saindo wrote:If ISP makes a difference, then it should be something wrong with Win10, and perhaps Virtualbox too.
Or your ISP. Just sayin...
Yes that's my doubt too. But on another computer, I have native Win10, running the same software and do not have any problem with any ISP. This is really strange.

I do not have any problem with ISP on native Win10, never connection problem in system tray, nor running that software.
loukingjr
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Re: [BUG report] Win10 guest shows "no internet connections"

Post by loukingjr »

FWIW, I've been running Windows 10 as a guest for months on end in VirtualBox all the way up to 5.0.12 on both Linux Mint 17.2/3 (Ubuntu 14.04 based) and Ubuntu 15.10 without any connection issues. Of course I don't have "some software" to test.
OSX, Linux and Windows Hosts & Guests
There are three groups of people. Those that can count and those that can't.
saindo
Posts: 14
Joined: 14. Jan 2016, 12:17

Re: [BUG report] Win10 guest shows "no internet connections"

Post by saindo »

C:\Users\letro>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-4UNAASN
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethenet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Desktop Adapter
Physical Address. . . . . . . . . : 08-00-27-D1-A2-02
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c422:f80b:2c3:b851%6(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.2.15(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, January 16, 2016 4:55:30 PM
Lease Expires . . . . . . . . . . : Sunday, January 17, 2016 4:55:41 PM
Default Gateway . . . . . . . . . : 10.0.2.2
DHCP Server . . . . . . . . . . . : 10.0.2.2
DHCPv6 IAID . . . . . . . . . . . : 34078759
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-27-D9-5A-08-00-27-D1-A2-02
DNS Servers . . . . . . . . . . . : 10.0.2.3
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{65E90073-5961-49D6-A127-1E54E45CBB7C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter local connection* 3:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:408:ccaa:4831:5bc3(Preferred)
Link-local IPv6 Address . . . . . : fe80::408:ccaa:4831:5bc3%5(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 134217728
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-27-D9-5A-08-00-27-D1-A2-02
NetBIOS over Tcpip. . . . . . . . : Disabled
socratis
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Re: [BUG report] Win10 guest shows "no internet connections"

Post by socratis »

saindo wrote:Teredo Tunneling Pseudo-Interface
This, right there might be the source of your trouble. From Wikipedia:
Teredo is an IPv6 transition technology that provides address assignment and host-to-host automatic tunneling for unicast IPv6 traffic when IPv6/IPv4 hosts are located behind one or multiple IPv4 network address translators (NATs).
Now, the thing is that this software is not installed by default, only when a program asks for it. I think your "some software" asked for it, because it needs IPv6 functionality. Your ISP might not support IPv6, while the alternate ISP does.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
saindo
Posts: 14
Joined: 14. Jan 2016, 12:17

Re: [BUG report] Win10 guest shows "no internet connections"

Post by saindo »

loukingjr wrote:FWIW, I've been running Windows 10 as a guest for months on end in VirtualBox all the way up to 5.0.12 on both Linux Mint 17.2/3 (Ubuntu 14.04 based) and Ubuntu 15.10 without any connection issues. Of course I don't have "some software" to test.
I have been living since 1970s. I travelled in different countries. I played around... But I never had any AIDS issue. :D
saindo
Posts: 14
Joined: 14. Jan 2016, 12:17

Re: [BUG report] Win10 guest shows "no internet connections"

Post by saindo »

socratis wrote:
saindo wrote:Teredo Tunneling Pseudo-Interface
This, right there might be the source of your trouble. From Wikipedia:
Teredo is an IPv6 transition technology that provides address assignment and host-to-host automatic tunneling for unicast IPv6 traffic when IPv6/IPv4 hosts are located behind one or multiple IPv4 network address translators (NATs).
Now, the thing is that this software is not installed by default, only when a program asks for it. I think your "some software" asked for it, because it needs IPv6 functionality. Your ISP might not support IPv6, while the alternate ISP does.
Thanks for your patience.

I disabled IPV6 in Win10. But it does not work. The problem remains the same.

Earlier, I had problem with the other ISP. i.e. I do not have internet connection in neither of ISPs currently.

Also pls refer to the adaptor dialogue windows in Win10
Attachments
adaptor property dialogue
adaptor property dialogue
adaptor.jpg (113.05 KiB) Viewed 3831 times
saindo
Posts: 14
Joined: 14. Jan 2016, 12:17

Re: [BUG report] Win10 guest shows "no internet connections"

Post by saindo »

Here is the situation when I switched to a 3rd ISP. No problem at all.

C:\Users\letro>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-4UNAASN
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethenet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Desktop Adapter
Physical Address. . . . . . . . . : 08-00-27-D1-A2-02
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.0.2.15(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, January 18, 2016 9:53:23 AM
Lease Expires . . . . . . . . . . : Tuesday, January 19, 2016 9:53:24 AM
Default Gateway . . . . . . . . . : 10.0.2.2
DHCP Server . . . . . . . . . . . : 10.0.2.2
DNS Servers . . . . . . . . . . . : 10.0.2.3
221.131.143.69
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{65E90073-5961-49D6-A127-1E54E45CBB7C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter local connection* 3:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:856:7c8d:cebe:36a1(Preferred)
Link-local IPv6 Address . . . . . : fe80::856:7c8d:cebe:36a1%5(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 134217728
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-27-D9-5A-08-00-27-D1-A2-02
NetBIOS over Tcpip. . . . . . . . : Disabled
Attachments
adaptor property
adaptor property
adaptor.jpg (110.47 KiB) Viewed 3816 times
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
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Location: Greece

Re: [BUG report] Win10 guest shows "no internet connections"

Post by socratis »

Can you please explain to me how you ended up with this specific DNS server?
DNS Servers . . . . . . . . . . . : 10.0.2.3
Also, when you say you change ISP, do you also mean that you changed wireless router as well?

PS. When you're quoting output of fixed font, it would be best if you enclosed the contents in either "pre" or "code" tags. It makes it easier to read.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
saindo
Posts: 14
Joined: 14. Jan 2016, 12:17

Re: [BUG report] Win10 guest shows "no internet connections"

Post by saindo »

socratis wrote:Can you please explain to me how you ended up with this specific DNS server?
DNS Servers . . . . . . . . . . . : 10.0.2.3
Also, when you say you change ISP, do you also mean that you changed wireless router as well?

PS. When you're quoting output of fixed font, it would be best if you enclosed the contents in either "pre" or "code" tags. It makes it easier to read.
Thanks for the tip of "PRE". I did not notice this kind of code tricks.

You are sharp enough to mention the router. I have this problem with wireless router 1 with ISP-1. I have this problem with mobile AP through my android phone, with ISP-1 and ISP-2. (I have dual SIMs on my phone and am using the same ISP on my mobile SIM-1 as my WLAN) I do not have problem with router 1 with ISP-1 from native Win10. I do not have problem with wireless router 2 with ISP-3. And I never had any problem of browsing internet, downloading.... And once I had no problem with router 1 with ISP-1 and ISP-2, for one day.

As for DNS server 10.0.2.3, during my 10 years' experience of Virtualbox on Ubuntu, I only noticed 10.0.0.1 as IP of host machine. I never made any modifications to this. It must be as default.
Last edited by saindo on 19. Jan 2016, 09:01, edited 1 time in total.
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