[Solved] Win10 Guest Additions install fails

Discussions about using Windows guests in VirtualBox.
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Kizmar
Posts: 14
Joined: 20. Oct 2014, 15:12

[Solved] Win10 Guest Additions install fails

Post by Kizmar »

I've been unable to install Guest Additions on my Windows 10 VirtualBox VM. I keep getting the following:

Install details window info:

Code: Select all

Stopped logging into separate file
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Version: 5.0.10 (Rev 104061)
Previous version: 5.0.10 (Rev 104061)
Detected OS: Windows 10 (64-bit)
System Directory: C:\WINDOWS\system32
Checking for installation requirements for Vista / Windows 7 / Windows 8 ...
Verifying file "C:\WINDOWS\system32\d3d9.dll" ...
Verification of file "C:\WINDOWS\system32\d3d9.dll" successful (Vendor: Microsoft Corporation, Architecture: amd64)
Verifying file "C:\WINDOWS\system32\dllcache\d3d9.dll" ...
Skipping to file "C:\WINDOWS\system32\dllcache\d3d9.dll"; not found
Verifying file "C:\WINDOWS\SysWOW64\d3d8.dll" ...
Verification of file "C:\WINDOWS\SysWOW64\d3d8.dll" failed (not Vendor: Microsoft Corporation, and/or not Architecture: x86)
Verifying file "C:\WINDOWS\system32\msd3d9.dll" ...
Skipping to file "C:\WINDOWS\system32\msd3d9.dll"; not found
Verifying file "C:\WINDOWS\system32\dllcache\msd3d9.dll" ...
Skipping to file "C:\WINDOWS\system32\dllcache\msd3d9.dll"; not found
Verifying file "C:\WINDOWS\SysWOW64\msd3d8.dll" ...
Skipping to file "C:\WINDOWS\SysWOW64\msd3d8.dll"; not found
Verifying file "C:\WINDOWS\SysWOW64\msd3d9.dll" ...
Skipping to file "C:\WINDOWS\SysWOW64\msd3d9.dll"; not found
Verifying file "C:\WINDOWS\SysWOW64\dllcache\msd3d8.dll" ...
Skipping to file "C:\WINDOWS\SysWOW64\dllcache\msd3d8.dll"; not found
Verifying file "C:\WINDOWS\SysWOW64\dllcache\msd3d9.dll" ...
Skipping to file "C:\WINDOWS\SysWOW64\dllcache\msd3d9.dll"; not found
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Extract: DIFxAPI.dll... 100%
Extract: VBoxDrvInst.exe... 100%
Extract: VBoxVideo.inf... 100%
Extract: VBoxVideo.cat... 100%
Extract: iexplore.ico... 100%
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Stopping VBoxService ...
Stopping VBoxService via SCM ...
Stopping VBoxService done
Stopping VBoxTray ...
Stopping VBoxTray done
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Extract: VBoxVideo.sys... 100%
Extract: VBoxDisp.dll... 100%
Extract: VBoxMouse.sys... 100%
Extract: VBoxMouse.inf... 100%
Extract: VBoxMouse.cat... 100%
Extract: VBoxGuest.sys... 100%
Extract: VBoxGuest.inf... 100%
Extract: VBoxGuest.cat... 100%
Extract: VBoxTray.exe... 100%
Extract: VBoxControl.exe... 100%
Extract: VBoxWHQLFake.exe... 100%
Output folder: C:\WINDOWS\system32
Extract: VBoxService.exe... 100%
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Extract: VBoxVideoW8.cat... 100%
Extract: VBoxVideoW8.sys... 100%
Extract: VBoxVideoW8.inf... 100%
Extract: VBoxDispD3D.dll... 100%
Extract: VBoxOGLarrayspu.dll... 100%
Extract: VBoxOGLcrutil.dll... 100%
Extract: VBoxOGLerrorspu.dll... 100%
Extract: VBoxOGLpackspu.dll... 100%
Extract: VBoxOGLpassthroughspu.dll... 100%
Extract: VBoxOGLfeedbackspu.dll... 100%
Extract: VBoxOGL.dll... 100%
Extract: VBoxD3D9wddm.dll... 100%
Extract: wined3dwddm.dll... 100%
Extract: VBoxDispD3D-x86.dll... 100%
Extract: VBoxOGLarrayspu-x86.dll... 100%
Extract: VBoxOGLcrutil-x86.dll... 100%
Extract: VBoxOGLerrorspu-x86.dll... 100%
Extract: VBoxOGLpackspu-x86.dll... 100%
Extract: VBoxOGLpassthroughspu-x86.dll... 100%
Extract: VBoxOGLfeedbackspu-x86.dll... 100%
Extract: VBoxOGL-x86.dll... 100%
Extract: VBoxD3D9wddm-x86.dll... 100%
Extract: wined3dwddm-x86.dll... 100%
Skipped: C:\WINDOWS\system32\drivers\VBoxSF.sys
Extract: C:\WINDOWS\system32\VBoxMRXNP.dll... 100%
Extract: C:\WINDOWS\SysWOW64\VBoxMRXNP.dll... 100%
Extract: C:\WINDOWS\system32\VBoxHook.dll... 100%
Installing drivers ...
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Installing guest driver ...
Executing: "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxDrvInst.exe" driver install "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.inf" "C:\Program Files\Oracle\VirtualBox Guest Additions\install_drivers.log"
Installing driver ...
INF-File: C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.inf
(1) ENTER:  DriverPackageInstallW
(1) Installing INF file 'C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.inf' (Plug and Play).
(1) ERROR: 3758096640 - Could not open file C:\WINDOWS\System32\DriverStore\FileRepository\vboxguest.inf_amd64_7c8d1446c2599c22\vboxguest.inf.
(3) ERROR: 1006 - PnP Install failed.
(1) Attempting to rollback ...
(1) No devices to rollback
(1) RETURN: DriverPackageInstallW  (0x3EE)
ERROR (000003ee): The volume for a file has been externally altered so that the opened file is no longer valid.
Execution returned exit code: 2
Error excuting ""C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxDrvInst.exe" driver install "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.inf" "C:\Program Files\Oracle\VirtualBox Guest Additions\install_drivers.log"" (exit code: 2) -- aborting installation
Error excuting ""C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxDrvInst.exe" driver install "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.inf" "C:\Program Files\Oracle\VirtualBox Guest Additions\install_drivers.log"" (exit code: 2) -- aborting installation
install_drivers.log:

Code: Select all

(1) 0 - ENTER:  DriverPackageInstallW
(1) 0 - Installing INF file 'C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.inf' (Plug and Play).
(1) 3758096640 - Could not open file C:\WINDOWS\System32\DriverStore\FileRepository\vboxguest.inf_amd64_7c8d1446c2599c22\vboxguest.inf.
(3) 1006 - PnP Install failed.
(1) 0 - Attempting to rollback ...
(1) 0 - No devices to rollback
(1) 0 - RETURN: DriverPackageInstallW  (0x3EE)
Last edited by Kizmar on 23. Dec 2015, 20:02, edited 1 time in total.
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mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: Win10 Guest Additions install fails

Post by mpack »

Guest Additions are installed in the Guest, not the host. Are you quite sure that's what you're doing?

Please post a VM log file. With the VM fully shut down, right click it in GUI. Select "Show Log" and save "VBox.log" (ONLY) to a zip file. Attach the zip here.
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Kizmar
Posts: 14
Joined: 20. Oct 2014, 15:12

Re: Win10 Guest Additions install fails

Post by Kizmar »

mpack wrote:Guest Additions are installed in the Guest, not the host. Are you quite sure that's what you're doing?
lol... um, yes, I'm sure that's what I'm doing.
mpack wrote: Please post a VM log file. With the VM fully shut down, right click it in GUI. Select "Show Log" and save "VBox.log" (ONLY) to a zip file. Attach the zip here.
I deleted the log files, booted up, tried to install Guest Additions, shut down. Here's the VBox.log file contents for that activity: (attached)
Attachments
VBox.log
VBox.log file from activity mentioned...
(103.09 KiB) Downloaded 707 times
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Kizmar
Posts: 14
Joined: 20. Oct 2014, 15:12

Re: [Solved] Win10 Guest Additions install fails

Post by Kizmar »

SOLUTION:

After reading the following thread: viewtopic.php?f=2&t=64251

These steps allowed GA to install successfully:
  • Uninstalled guest additions (x64 in my case) via command prompt. (IMPORTANT KEY!)
  • Shut down the VM.
  • In the VM's settings > Display > Acceleration: Make sure "Enable 3D Acceleration" is checked.
  • Run VM
  • Run Guest Additions installer. (By this point I had the installer files copied to my desktop, and ran that in Admin mode, not sure if that's at all relevant though.)
  • Cheer at the monitor when "Success" shows. ;)
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Sir Bertout
Posts: 1
Joined: 17. Oct 2019, 23:08

Re: [Solved] Win10 Guest Additions install fails

Post by Sir Bertout »

Thanks, that solved my problem for my old WinXPSP3 x86 VM.
It runs with VirtualBox 6.0.12 and I was obliged to switch the graphic adpater to VBoxSVGA to make the setup of guest Additions without failing
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ncrnetworks incorporated
Posts: 1
Joined: 25. Oct 2019, 02:02

Re: [Solved] Win10 Guest Additions install fails

Post by ncrnetworks incorporated »

yes, it appears the only way to complete a successful guest additions install is to use the VBoxSVGA. 6.0.14 as well
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socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: [Solved] Win10 Guest Additions install fails

Post by socratis »

This is the only thread that I've seen that claims that you have to have a specific GPU for the guest in order to make it work. Something's not right with the guest methinks...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
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