Printer not scanning on Guest

Discussions about using Windows guests in VirtualBox.
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Lizzie
Posts: 50
Joined: 24. Oct 2015, 20:50

Printer not scanning on Guest

Post by Lizzie »

I have a HP Deskjet 2050 J510 attached to my host (Fedora 22). It prints as it should in the guest (Win 8.1) but it will not scan. The guest does not recognize that the scanner is even connected. any suggestions?

Lizzie
loukingjr
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Re: Printer not scanning on Guest

Post by loukingjr »

Did you install the Windows software and drivers for your HP in the guest?

http://support.hp.com/us-en/product/HP- ... 8/drivers/
OSX, Linux and Windows Hosts & Guests
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Lizzie
Posts: 50
Joined: 24. Oct 2015, 20:50

Re: Printer not scanning on Guest

Post by Lizzie »

The drivers have been installed multiple times. I am unable to set the printer up. The guest does not "see" that the printer is connected via the usb ports. I am also unable to see my eternal hard drives that are connected via usb ports.
loukingjr
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Re: Printer not scanning on Guest

Post by loukingjr »

You didn't install the matching extension pack or you didn't add your username to the vboxusers group in Fedora. Or both.

Also, did you install the official version of VirtualBox from https://www.virtualbox.org/wiki/Linux_Downloads or from the Fedora repos? You want to use the official version.
OSX, Linux and Windows Hosts & Guests
There are three groups of people. Those that can count and those that can't.
Lizzie
Posts: 50
Joined: 24. Oct 2015, 20:50

Re: Printer not scanning on Guest

Post by Lizzie »

All of the above has been done.
Lizzie
Posts: 50
Joined: 24. Oct 2015, 20:50

Re: Printer not scanning on Guest

Post by Lizzie »

VB installed from official version, extension matches version installed, user name is in vbox users group.
loukingjr
Volunteer
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Re: Printer not scanning on Guest

Post by loukingjr »

and?
The guest does not "see" that the printer is connected via the usb ports. I am also unable to see my eternal hard drives that are connected via usb ports.
Lizzie
Can you at least see the USB devices now?
OSX, Linux and Windows Hosts & Guests
There are three groups of people. Those that can count and those that can't.
Lizzie
Posts: 50
Joined: 24. Oct 2015, 20:50

Re: Printer not scanning on Guest

Post by Lizzie »

No, I cannot!!
loukingjr
Volunteer
Posts: 8851
Joined: 30. Apr 2009, 09:45
Primary OS: Mac OS X other
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Guest OSses: just about all that run

Re: Printer not scanning on Guest

Post by loukingjr »

With the VM fully shut down, right click it in GUI. Select "Show Log" and save "VBox.log" to a zip file. Attach the zip here.
OSX, Linux and Windows Hosts & Guests
There are three groups of people. Those that can count and those that can't.
Lizzie
Posts: 50
Joined: 24. Oct 2015, 20:50

Re: Printer not scanning on Guest

Post by Lizzie »

With USB 3.0 enabled, I am finally able to see my external harddrives (passport drives).
socratis
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Re: Printer not scanning on Guest

Post by socratis »

Please read the following: Minimum information needed for assistance.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
ashija
Posts: 4
Joined: 15. Feb 2017, 18:29

Re: Printer not scanning on Guest

Post by ashija »

socratis wrote:Please read the following: Minimum information needed for HP Deskjet 2050 assistance.
thanks i am looking forward to that if any trouble again i will come back
thanks
finally i got the printer and scanner working from the latest HP Deskjet 2050 windows drivers
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