Win10 apparently frozen, not responding to mouse/keyboard

[larryk78]

I have an odd issue with my recently upgraded Win 8.1 Pro --> Win 10 Pro guest (running on Mac OS X).

After a short (or long) while of uptime for the guest, the UI apparently freezes (e.g. during app installation, the progress indicator has frozen) and the whole Windows UI stops responding to mouse clicks and keyboard input.

The mouse still moves though - it is not frozen, and I can capture and de-capture it using Host-I.

More intriguingly, the mouse pointer changes correctly depending on the UI control it is over, e.g. mousing-over the Cortana search bar next to the Start menu changes from the mouse pointer to the text cursor.

So the UI is somewhat alive.

However, I can't move any windows by dragging them, I can't close any windows, I also can't get the task manager up (either by right-clicking on the taskbar or pressing Ctrl-Shift-Esc) and the start menu doesn't pop up when I hit the Windows key.

So far it has happened four or five times in the few days since I upgraded. It is seemingly unrecoverable and I have had to reset the virtual machine every time. Any ideas?

[michaln]

Yes, Windows 10 is buggy. I've seen somewhat similar problems on a real laptop (also upgraded from Windows 8.1) where the user interface becomes mostly unresponsive and it's impossible to start new processes/windows. Rebooting "solves" the problem too.

[larryk78]

Yes, Windows 10 is buggy. I've seen somewhat similar problems on a real laptop...

...with prerelease (Windows Insider/Tech Preview) builds, or in the RTM build? I've been running the RTM build (10240) on my real laptop (Lenovo X1 Carbon) since last week and it has been rock-solid.

Anyway, just raising this up as a potential compatibility issue, since I didn't find any other threads on the subject here in the forums (or on Google). Let's see if others start to report the same issue.

[michaln]

...with prerelease (Windows Insider/Tech Preview) builds, or in the RTM build? I've been running the RTM build (10240) on my real laptop (Lenovo X1 Carbon) since last week and it has been rock-solid.

RTM of course... on a Lenovo X1 Carbon. YMMV I guess. But yeah, we'll see if we get more reports.

[nosajix]

I can report the same issue, keyboard is unresponsive ish, somethings work but I cant type and a reboot is needed to restore. VirtualBox is totally unusable for me. Windows 10 Build 10586

[basti107]

Same issue since Windows 10 Host and Guest

Happens sometimes, here the log:

Code: Select all

00:00:03.953317 VMEmt: Halt method global1 (5)
00:00:03.953388 VMEmt: HaltedGlobal1 config: cNsSpinBlockThresholdCfg=50000
00:00:03.953429 Changing the VM state from 'CREATING' to 'CREATED'
00:00:03.958821 SharedFolders host service: Adding host mapping
00:00:03.958837     Host path 'V:\', map name 'A_MONTAG', writable, automount=true, create_symlinks=false, missing=false
00:00:03.959704 SharedFolders host service: Adding host mapping
00:00:03.959716     Host path 'W:\', map name 'B_DIENSTAG', writable, automount=true, create_symlinks=false, missing=false
00:00:03.960501 SharedFolders host service: Adding host mapping
00:00:03.960510     Host path 'X:\', map name 'C_MITTWOCH', writable, automount=true, create_symlinks=false, missing=false
00:00:03.961198 SharedFolders host service: Adding host mapping
00:00:03.961205     Host path 'Y:\', map name 'D_DONNERSTAG', writable, automount=true, create_symlinks=false, missing=false
00:00:03.961733 SharedFolders host service: Adding host mapping
00:00:03.961740     Host path 'Z:\', map name 'E_FREITAG', writable, automount=true, create_symlinks=false, missing=false
00:00:03.962194 Changing the VM state from 'CREATED' to 'POWERING_ON'
00:00:03.962321 AIOMgr: Endpoints without assigned bandwidth groups:
00:00:03.962336 AIOMgr:     C:\Program Files\Oracle\VirtualBox\VBoxGuestAdditions.iso
00:00:03.962423 Changing the VM state from 'POWERING_ON' to 'RUNNING'
00:00:03.962452 Console: Machine state changed to 'Running'
00:00:03.969253 VMMDev: Guest Log: BIOS: VirtualBox 5.0.12
00:00:03.970778 PIT: mode=2 count=0x10000 (65536) - 18.20 Hz (ch=0)
00:00:03.993751 Display::handleDisplayResize: uScreenId=0 pvVRAM=0000000000000000 w=720 h=400 bpp=0 cbLine=0x0 flags=0x1
00:00:03.993846 GUI: UIFrameBufferPrivate::NotifyChange: Screen=0, Origin=0x0, Size=720x400, Sending to async-handler
00:00:03.993903 GUI: UIMachineView::sltHandleNotifyChange: Screen=0, Size=720x400
00:00:03.993919 PIIX3 ATA: Ctl#1: RESET, DevSel=0 AIOIf=0 CmdIf0=0x00 (-1 usec ago) CmdIf1=0x00 (-1 usec ago)
00:00:03.993932 GUI: UIFrameBufferPrivate::handleNotifyChange: Size=720x400
00:00:03.993938 GUI: UIFrameBufferPrivate::performResize: Size=720x400, Directly using source bitmap content
00:00:03.993969 PIIX3 ATA: Ctl#1: finished processing RESET
00:00:04.003840 AHCI#0: Reset the HBA
00:00:04.003912 AHCI#0: Port 0 reset
00:00:04.004510 VMMDev: Guest Log: BIOS: AHCI 0-P#0: PCHS=16383/16/63 LCHS=1024/255/63 0x0000000007800000 sectors
00:00:04.004557 AHCI#0: Port 1 reset
00:00:04.005084 VMMDev: Guest Log: BIOS: AHCI 1-P#1: PCHS=16383/16/63 LCHS=1024/255/63 0x0000000004000000 sectors
00:00:04.005134 PIT: mode=2 count=0x48d3 (18643) - 64.00 Hz (ch=0)
00:00:04.017604 Display::handleDisplayResize: uScreenId=0 pvVRAM=0000000009d60000 w=640 h=480 bpp=32 cbLine=0xA00 flags=0x1
00:00:04.017652 GUI: UIFrameBufferPrivate::NotifyChange: Screen=0, Origin=0x0, Size=640x480, Sending to async-handler
00:00:04.017703 GUI: UIMachineView::sltHandleNotifyChange: Screen=0, Size=640x480
00:00:04.017716 GUI: UIFrameBufferPrivate::handleNotifyChange: Size=640x480
00:00:04.017801 GUI: UIFrameBufferPrivate::performResize: Size=640x480, Directly using source bitmap content
00:00:04.153014 GUI: UIMachineLogicFullscreen: Additions-state actual-change event, rebuild multi-screen layout
00:00:04.153204 GUI: UIMultiScreenLayout::update: GUI/AutomountGuestScreens is disabled
00:00:04.153326 GUI: 2D video acceleration is enabled
00:00:04.153338 GUI: HID LEDs sync is enabled
00:00:06.483814 PIT: mode=2 count=0x10000 (65536) - 18.20 Hz (ch=0)
00:00:06.484057 VMMDev: Guest Log: BIOS: Boot : bseqnr=1, bootseq=0002
00:00:06.484879 VMMDev: Guest Log: BIOS: Booting from Hard Disk...
00:00:06.493500 Display::handleDisplayResize: uScreenId=0 pvVRAM=0000000000000000 w=720 h=400 bpp=0 cbLine=0x0 flags=0x1
00:00:06.493559 GUI: UIFrameBufferPrivate::NotifyChange: Screen=0, Origin=0x0, Size=720x400, Sending to async-handler
00:00:06.493619 GUI: UIMachineView::sltHandleNotifyChange: Screen=0, Size=720x400
00:00:06.493633 GUI: UIFrameBufferPrivate::handleNotifyChange: Size=720x400
00:00:06.493649 GUI: UIFrameBufferPrivate::performResize: Size=720x400, Directly using source bitmap content
00:00:06.740493 Display::handleDisplayResize: uScreenId=0 pvVRAM=0000000009d60000 w=1024 h=768 bpp=24 cbLine=0xC00 flags=0x1
00:00:06.740563 GUI: UIFrameBufferPrivate::NotifyChange: Screen=0, Origin=0x0, Size=1024x768, Sending to async-handler
00:00:06.740643 GUI: UIMachineView::sltHandleNotifyChange: Screen=0, Size=1024x768
00:00:06.740658 GUI: UIFrameBufferPrivate::handleNotifyChange: Size=1024x768
00:00:06.740784 GUI: UIFrameBufferPrivate::performResize: Size=1024x768, Directly using source bitmap content
00:00:08.934981 RTC: period=0x200 (512) 64 Hz
00:00:10.921826 AHCI#0: Reset the HBA
00:00:10.936239 VMMDev: Guest Log: VBoxGuest: Windows version 10.0, build 10586
00:00:10.940055 VMMDev: Guest Additions information report: Version 5.0.12 r104815 '5.0.12'
00:00:10.940107 VMMDev: Guest Additions information report: Interface = 0x00010004 osType = 0x0003B100 (Windows 10, 64-bit)
00:00:10.940296 GUI: UISession::sltAdditionsChange: GA state change event came, notifying listeners.
00:00:10.940312 VMMDev: Guest Additions capability report: (0x0 -> 0x0) seamless: no, hostWindowMapping: no, graphics: no
00:00:10.940353 GUI: UISession::sltAdditionsChange: GA state change event came, notifying listeners.
00:00:10.940467 VMMDev: Guest reported fixed hypervisor window at 00040c00000 LB 0xc00000 (rc=VINF_SUCCESS)
00:00:10.940497 VMMDev: vmmDevReqHandler_HeartbeatConfigure: No change (fHeartbeatActive=false).
00:00:10.940523 VMMDev: Heartbeat flatline timer set to trigger after 4 000 000 000 ns
00:00:10.940579 GUI: UISession::sltAdditionsChange: GA state really changed, notifying listeners.
00:00:10.940588 GUI: UIMachineLogicFullscreen: Additions-state actual-change event, rebuild multi-screen layout
00:00:10.940854 GUI: UIMultiScreenLayout::update: GUI/AutomountGuestScreens is disabled
00:00:10.940927 GUI: UIMachineViewFullscreen::adjustGuestScreenSize: Adjust guest-screen size if necessary.
00:00:10.940934 GUI: UISession::sltAdditionsChange: GA state change event came, notifying listeners.
00:00:13.167450 VMMDev: Guest Log: VBoxMP::DriverEntry: VBox WDDM Driver for Windows 8+ version 5.0.12r104815, 64 bit; Built Dec 18 2015 16:00:07
00:00:13.167712 VMMDev: Guest Log: VBoxMP::DriverEntry: OsVersion(10, 0, 10586)
00:00:13.171466 VMMDev: Guest Log: VBoxMP::VBoxMpCrCtlConConnectHgcm: WARNING! :vboxCrCtlConConnect failed, rc (-3302)
00:00:13.171487 VMMDev: Guest Additions capability report: (0x0 -> 0x0) seamless: no, hostWindowMapping: no, graphics: no
00:00:13.171594 GUI: UISession::sltAdditionsChange: GA state change event came, notifying listeners.
00:00:13.171783 VMMDev: Guest Log: VBoxMP::VBoxMpCrCtlConInit: VBoxMpCrCtlConConnectHgcm failed with rc(-3302), 3D not supported!
00:00:13.171920 VMMDev: Guest Log: VBoxMP::DriverEntry: 3D is NOT supported by the host, falling back to display-only mode..
00:00:13.593968 xHCI: Hardware reset
00:00:13.604520 xHCI: USB Operational
00:00:13.764532 RTC: period=0x10 (16) 2048 Hz
00:00:13.778724 RTC: period=0x200 (512) 64 Hz
00:00:17.951432 VMMDev: Guest Log: VBoxMP::vboxWddmPickResources: found the VBE card
00:00:17.954094 VMMDev: Guest Log: VBoxMP::DxgkDdiStartDevice: using HGSMI
00:00:18.557168 supR3HardenedErrorV: supR3HardenedScreenImage/NtCreateSection: rc=VERR_BAD_EXE_FORMAT fImage=1 fProtect=0x5 fAccess=0x2 \Device\HarddiskVolume1\WINDOWS\System32\drivers\atikmdag.sys: 
00:00:18.558430 supR3HardenedErrorV: supR3HardenedScreenImage/NtCreateSection: cached rc=VERR_BAD_EXE_FORMAT fImage=1 fProtect=0x2 fAccess=0x5 cHits=1 \Device\HarddiskVolume1\WINDOWS\System32\drivers\atikmdag.sys
00:00:18.652671 gl version string: 04.5.13416 Compatibility Profile Context 15.300.1025.1001
00:00:18.652688 gl version: 0x43568
00:00:18.653411 gl extensions: GL_AMDX_debug_output GL_AMD_blend_minmax_factor GL_AMD_conservative_depth GL_AMD_debug_output GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_framebuffer_sample_positions GL_AMD_gcn_shader GL_AMD_gpu_shader_int64 GL_AMD_interleaved_elements GL_AMD_multi_draw_indirect GL_AMD_name_gen_delete GL_AMD_occlusion_query_event GL_AMD_performance_monitor GL_AMD_pinned_memory GL_AMD_query_buffer_object GL_AMD_sample_positions GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_atomic_counter_ops GL_AMD_shader_stencil_export GL_AMD_shader_stencil_value_export GL_AMD_shader_trace GL_AMD_shader_trinary_minmax GL_AMD_sparse_texture GL_AMD_sparse_texture_pool GL_AMD_stencil_operation_extended GL_AMD_texture_cube_map_array GL_AMD_texture_texture4 GL_AMD_transform_feedback3_lines_triangles GL_AMD_transform_feedback4 GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counters GL_ARB_shader_bit_encoding GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sparse_buffer GL_ARB_sparse_texture GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_snorm GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_envmap_bumpmap GL_ATI_fragment_shader GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_copy_buffer GL_EXT_copy_texture GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_histogram GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_EXT_subtexture GL_EXT_texgen_reflection GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_bptc GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_IBM_texture_mirrored_repeat GL_INTEL_fragment_shader_ordering GL_KHR_context_flush_control GL_KHR_debug GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_KTX_buffer_region GL_NV_blend_square GL_NV_conditional_render GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_depth_buffer_float GL_NV_explicit_multisample GL_NV_float_buffer GL_NV_half_float GL_NV_primitive_restart GL_NV_texgen_reflection GL_NV_texture_barrier GL_OES_EGL_image GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_SUN_multi_draw_arrays GL_WIN_swap_hint WGL_EXT_swap_control
00:00:18.653441 GL_ARB_multitexture: 1
00:00:18.653453 GL_ARB_shader_objects: 1
00:00:18.653461 GL_ARB_fragment_shader: 1
00:00:18.653470 GL_ARB_pixel_buffer_object: 1
00:00:18.653482 GL_ARB_texture_rectangle: 1
00:00:18.653500 GL_EXT_texture_rectangle: 1
00:00:18.653519 GL_NV_texture_rectangle: 0
00:00:18.653531 GL_ARB_texture_non_power_of_two: 1
00:00:18.653546 GL_EXT_framebuffer_object: 1
00:00:18.653559 Max Tex Coords (16), Img Units (32)
00:00:18.711770 2D is supported!
00:00:18.993372 VBVA: InfoScreen: [0] @0,0 1440x900, line 0x1680, BPP 32, flags 0x1
00:00:18.993393 Display::handleDisplayResize: uScreenId=0 pvVRAM=0000000009d60000 w=1440 h=900 bpp=32 cbLine=0x1680 flags=0x1
00:00:18.993436 GUI: UIFrameBufferPrivate::NotifyChange: Screen=0, Origin=0x0, Size=1440x900, Sending to async-handler
00:00:18.993493 GUI: UIMachineView::sltHandleNotifyChange: Screen=0, Size=1440x900
00:00:18.993504 GUI: UIFrameBufferPrivate::handleNotifyChange: Size=1440x900
00:00:18.993663 GUI: UIFrameBufferPrivate::performResize: Size=1440x900, Directly using source bitmap content
00:00:23.667890 GUI: UISession::sltAdditionsChange: GA state change event came, notifying listeners.
00:00:23.791989 GUI: UISession::sltAdditionsChange: GA state really changed, notifying listeners.
00:00:23.792006 GUI: UIMachineLogicFullscreen: Additions-state actual-change event, rebuild multi-screen layout
00:00:23.792164 GUI: UIMultiScreenLayout::update: GUI/AutomountGuestScreens is disabled
00:00:23.792222 GUI: UIMachineViewFullscreen::adjustGuestScreenSize: Adjust guest-screen size if necessary.
00:00:23.792229 GUI: UISession::sltAdditionsChange: GA state change event came, notifying listeners.
00:00:53.802223 RTC: period=0x80 (128) 256 Hz
00:00:53.825807 RTC: period=0x200 (512) 64 Hz
00:01:01.331042 GUI: UISession::sltAdditionsChange: GA state change event came, notifying listeners.
00:01:01.380994 VMMDev: Guest Additions capability report: (0x0 -> 0x1) seamless: yes, hostWindowMapping: no, graphics: no
00:01:01.381110 GUI: UISession::sltAdditionsChange: GA state really changed, notifying listeners.
00:01:01.381125 GUI: UIMachineLogicFullscreen: Additions-state actual-change event, rebuild multi-screen layout
00:01:01.381368 GUI: UIMultiScreenLayout::update: GUI/AutomountGuestScreens is disabled
00:01:01.381422 GUI: UIMachineViewFullscreen::adjustGuestScreenSize: Adjust guest-screen size if necessary.
00:01:01.381429 GUI: UISession::sltAdditionsChange: GA state change event came, notifying listeners.
00:01:01.465075 VMMDev: Guest Additions capability report: (0x1 -> 0x5) seamless: yes, hostWindowMapping: no, graphics: yes
00:01:01.465119 GUI: UISession::sltAdditionsChange: GA state really changed, notifying listeners.
00:01:01.465131 GUI: UIMachineLogicFullscreen: Additions-state actual-change event, rebuild multi-screen layout
00:01:01.465349 GUI: UIMultiScreenLayout::update: GUI/AutomountGuestScreens is disabled
00:01:01.465389 GUI: UIMachineViewFullscreen::adjustGuestScreenSize: Adjust guest-screen size if necessary.
00:01:01.465397 GUI: UISession::sltAdditionsChange: GA state change event came, notifying listeners.
00:01:01.465418 GUI: UISession::sltAdditionsChange: GA state really changed, notifying listeners.
00:01:01.465441 GUI: UIMachineLogicFullscreen: Additions-state actual-change event, rebuild multi-screen layout
00:01:01.465595 GUI: UIMultiScreenLayout::update: GUI/AutomountGuestScreens is disabled
00:01:01.465616 GUI: UIMachineViewFullscreen::adjustGuestScreenSize: Adjust guest-screen size if necessary.
00:01:01.465623 GUI: UISession::sltAdditionsChange: GA state change event came, notifying listeners.
00:30:18.911398 RTC: period=0x20 (32) 1024 Hz
00:30:18.935065 RTC: period=0x200 (512) 64 Hz
00:30:20.601268 RTC: period=0x20 (32) 1024 Hz
00:30:20.653457 RTC: period=0x200 (512) 64 Hz
00:30:20.787136 RTC: period=0x20 (32) 1024 Hz
00:30:20.794234 RTC: period=0x200 (512) 64 Hz
00:30:23.808831 RTC: period=0x20 (32) 1024 Hz
00:30:23.950440 RTC: period=0x200 (512) 64 Hz
00:30:23.953449 RTC: period=0x20 (32) 1024 Hz
00:30:23.966422 RTC: period=0x200 (512) 64 Hz
00:30:24.186217 RTC: period=0x20 (32) 1024 Hz
00:30:24.434730 RTC: period=0x200 (512) 64 Hz
00:30:24.889752 RTC: period=0x20 (32) 1024 Hz
00:30:26.856555 RTC: period=0x200 (512) 64 Hz
00:30:26.923027 RTC: period=0x20 (32) 1024 Hz
00:30:27.653985 RTC: period=0x200 (512) 64 Hz
00:30:27.675768 RTC: period=0x20 (32) 1024 Hz
00:30:28.482115 RTC: period=0x200 (512) 64 Hz
00:30:28.926932 RTC: period=0x20 (32) 1024 Hz
00:30:29.122725 RTC: period=0x200 (512) 64 Hz
00:30:29.162287 RTC: period=0x20 (32) 1024 Hz
00:30:29.310322 RTC: period=0x200 (512) 64 Hz
00:30:29.392938 RTC: period=0x20 (32) 1024 Hz
00:30:29.513104 RTC: period=0x200 (512) 64 Hz
00:30:29.764132 RTC: period=0x20 (32) 1024 Hz
00:30:30.200783 RTC: period=0x200 (512) 64 Hz
00:30:30.272581 RTC: period=0x20 (32) 1024 Hz
00:30:30.420304 RTC: period=0x200 (512) 64 Hz
00:30:30.595075 RTC: period=0x20 (32) 1024 Hz
00:30:30.669028 RTC: period=0x200 (512) 64 Hz
00:30:30.902817 RTC: period=0x20 (32) 1024 Hz
00:30:31.263508 RTC: period=0x200 (512) 64 Hz
00:31:03.137297 RTC: period=0x20 (32) 1024 Hz
00:31:03.200822 RTC: period=0x200 (512) 64 Hz
00:31:03.204740 RTC: period=0x20 (32) 1024 Hz
00:31:03.247429 RTC: period=0x200 (512) 64 Hz
00:31:03.320875 RTC: period=0x20 (32) 1024 Hz
00:31:04.497205 RTC: period=0x200 (512) 64 Hz
00:31:04.534378 RTC: period=0x20 (32) 1024 Hz
00:31:04.575484 RTC: period=0x200 (512) 64 Hz
00:31:04.683376 RTC: period=0x20 (32) 1024 Hz
00:31:04.731935 RTC: period=0x200 (512) 64 Hz
00:31:04.951734 RTC: period=0x20 (32) 1024 Hz
00:31:05.497571 RTC: period=0x200 (512) 64 Hz
00:31:05.644726 RTC: period=0x20 (32) 1024 Hz
00:31:06.544151 RTC: period=0x200 (512) 64 Hz
00:31:06.574560 RTC: period=0x20 (32) 1024 Hz
00:31:06.622153 RTC: period=0x200 (512) 64 Hz
00:31:06.668222 RTC: period=0x20 (32) 1024 Hz
00:31:07.076323 RTC: period=0x200 (512) 64 Hz
00:31:14.279787 RTC: period=0x20 (32) 1024 Hz
00:31:14.294187 RTC: period=0x200 (512) 64 Hz
00:31:21.220352 RTC: period=0x20 (32) 1024 Hz
00:31:21.247473 RTC: period=0x200 (512) 64 Hz
00:31:21.271882 RTC: period=0x20 (32) 1024 Hz
00:31:21.309552 RTC: period=0x200 (512) 64 Hz
00:31:22.250030 RTC: period=0x20 (32) 1024 Hz
00:31:22.278930 RTC: period=0x200 (512) 64 Hz
00:31:22.386331 RTC: period=0x20 (32) 1024 Hz

[socratis]

1. Partial logs tell us nothing. Shut down the guest and then attach the complete log. Zipped.
2. Please stop posting in all the threads that seem to match your problem
   • Win10 apparently frozen, not responding to mouse/keyboard
   • Win 10 / Server 2012 freezes/unresponsive
   • Win 10 1511, VB Display driver crashes
3. Please read the following: Minimum information needed for assistance. As far as the "VBox.log.zip goes", here's what you do:
   - Start the VM.
   - Observe the error. Time stamps would be nice, but not necessary.
   - Shut down the VM (if it hasn't aborted by itself).
   - Right-click on the VM in the VirtualBox Manager.
   - Select "Show Log..."
   - Save it, ZIP it and attach it in your response.
4. On top of that, we'd like to see the "recipe" of the VM.
   - Right-click on the VM in the VirtualBox Manager.
   - Select "Show in Finder/Explorer/Whatever".
   - Save it, ZIP it and attach it in your response.

[basti107]

Sorry for the inconvenience.

Here are the files. Thanks.

[socratis]

I didn't see anything weird in your VBox.logs. But, I did notice a couple of things worth digging in a little bit deeper:

• Where are the virtual disks "D:/VM_Disks/APSV10_DPlatte.vdi" and "G:/VM/APSV10_60GB.vdi" located? Internal, external or network?
• You have 5 shared folders, namely V:\, W:\, X:\, Y:\ and Z:\ from your host. Are these network shares on the host, internal or external drives? Or just different partitions on your host?
• You have Nested Paging disabled. Any particular reason?
• You have your mouse as a "PS/2 Mouse" instead of the more common "USB Tablet". Any particular reason?
• You have selected "ICH AC97" as your sound controller instead of the more common "Intel HD Audio". Any particular reason?
• You have selected "ICH6" as your IDE controller instead of the more common "PIIX4". Any particular reason?

[socratis]

I take back what I've said about your logs. I must have been "seeing" things in them (or not). Here's what a 2nd look revealed:

VirtualBox VM 5.0.12 r104815 win.amd64 (Dec 18 2015 16:07:28) release log
00:00:02.724881   Oracle VM VirtualBox Extension Pack (Version: 5.0.8 r103449; VRDE Module: VBoxVRDP)

The VirtualBox version and the ExtPack version must match. Update your ExtPack.

[basti107]

I didn't see anything weird in your VBox.logs. But, I did notice a couple of things worth digging in a little bit deeper:

• Where are the virtual disks "D:/VM_Disks/APSV10_DPlatte.vdi" and "G:/VM/APSV10_60GB.vdi" located? Internal, external or network?
  
  D: and G: are on physical s-ata3 hdd on the host.
• You have 5 shared folders, namely V:\, W:\, X:\, Y:\ and Z:\ from your host. Are these network shares on the host, internal or external drives? Or just different partitions on your host?
  these are usb devices where i put my dayly backups.
• You have Nested Paging disabled. Any particular reason?
  just 4 testing because of the freezes and graphical lockups
• You have your mouse as a "PS/2 Mouse" instead of the more common "USB Tablet". Any particular reason?
  oh, no. The hosts mouse is connected via usb so i try "USB Tablet"
• You have selected "ICH AC97" as your sound controller instead of the more common "Intel HD Audio". Any particular reason?
  sound is disabled in the vm. So no reason.
• You have selected "ICH6" as your IDE controller instead of the more common "PIIX4". Any particular reason?
  i changed this for testing

Thanks for your work, weired thing is:
in the vm under installed software it says extensions 5.0.12, in the log there are the older 5.0.8
Reinstalled/ deinstalled (even for testing to a different folder) the extensions but still no joy.

[basti107]

Sorry for doublepost, it's still a problem for me.
Dismounted all usb-sticks and enabled/ disabled the things you told me.
Still got a crash after 20 minutes or so.
Still have no clue where the problem is, had no trouble with win xp, 7, 8.1 before.
Btw the problem also exists with older 4.#### vbox version and windows 10.
Here is the log:

[socratis]

Still got a crash after 20 minutes or so.

Wow, wait a minute... Crash? What crash? Who's crashing? I thought we were talking about a frozen guest.

Btw the problem also exists with older 4.#### vbox version and windows 10.

Of course. When 4.x came out, Windows 10 wasn't there. It came later.

Here is the log:

You don't have to attach the whole folder. Just the .vbox file and of course the log.

[basti107]

Sorry i talk about the freeze.

[basti107]

Since i installed testbuild "5.0.13 r104913" and enabled "hyper-v para-virtualization " i had no single freeze in 3 8hr days.

//edit: no problem since i upgraded to 5.0.14 r105127