Can't install guest additions fully?

Discussions about using Windows guests in VirtualBox.

Can't install guest additions fully?

Postby svrx » 15. Oct 2012, 01:44

Now when resetting the machine, guest machine icon shows up and there is no problem in resizing the window, mouse integration and whatnot but I can't seem to share clipboard Is there a way to manually install specific parts of the guest addition like the bidirectional clipboard? Or just install the guest additions fully without problem?

Code: Select all   Expand viewCollapse view
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Version: 4.1.22 (Rev 80657)
No previous version of Oracle VM VirtualBox Guest Additions detected.
Detected OS: Windows XP (32-bit)
System Directory: C:\WINDOWS\system32
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Extract: DIFxAPI.dll... 100%
Extract: VBoxDrvInst.exe... 100%
Extract: VBoxVideo.inf... 100%
Extract: VBoxVideo.cat... 100%
Extract: iexplore.ico... 100%
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Stopping VBoxService ...
Stopping VBoxService done.
Stopping VBoxTray ...
Stopping VBoxTray done.
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Extract: VBoxVideo.sys... 100%
Extract: VBoxDisp.dll... 100%
Extract: VBoxMouse.sys... 100%
Extract: VBoxMouse.inf... 100%
Extract: VBoxMouse.cat... 100%
Extract: VBoxGuest.sys... 100%
Extract: VBoxGuest.inf... 100%
Extract: VBoxGuest.cat... 100%
Extract: VBoxTray.exe... 100%
Extract: VBoxControl.exe... 100%
Extract: VBoxWHQLFake.exe... 100%
Output folder: C:\WINDOWS\system32
Extract: VBoxService.exe... 100%
Create folder: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\VBoxGuestAdditions\VBoxOGL
Extract: C:\WINDOWS\system32\VBoxOGLarrayspu.dll... 100%
Extract: C:\WINDOWS\system32\VBoxOGLcrutil.dll... 100%
Extract: C:\WINDOWS\system32\VBoxOGLerrorspu.dll... 100%
Extract: C:\WINDOWS\system32\VBoxOGLpackspu.dll... 100%
Extract: C:\WINDOWS\system32\VBoxOGLpassthroughspu.dll... 100%
Extract: C:\WINDOWS\system32\VBoxOGLfeedbackspu.dll... 100%
Extract: C:\WINDOWS\system32\VBoxOGL.dll... 100%
Extract: C:\WINDOWS\system32\drivers\VBoxSF.sys... 100%
Extract: C:\WINDOWS\system32\VBoxMRXNP.dll... 100%
Extract: C:\WINDOWS\system32\VBoxHook.dll... 100%
Installing drivers ...
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Installing guest driver ...
Installing driver ...
INF-File: C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.inf
Using legacy mode for install ...
(1) ENTER:  DriverPackageInstallW
(1) Installing INF file 'C:\WINDOWS\system32\DRVSTORE\VBoxGuest_0EE4DD8430F030344FF1A52DAD0CF42D76465DAA\VBoxGuest.inf' of Type 6.
(1) Looking for Model Section [VBoxGuest]...
(1) Installing devices with Id "PCI\VEN_80EE&DEV_CAFE&SUBSYS_00000000&REV_00" using INF "C:\WINDOWS\system32\DRVSTORE\VBoxGuest_0EE4DD8430F030344FF1A52DAD0CF42D76465DAA\VBoxGuest.inf".
(1) Will force install because driver is not better and force flag is set.
(1) ENTER UpdateDriverForPlugAndPlayDevices...
(0) RETURN UpdateDriverForPlugAndPlayDevices.
(1) Installation was successful.
(0) Install completed
(0) Installation completed with code 0x0.
(1) RETURN: DriverPackageInstallW  (0x0)
Driver was installed successfully!
A reboot is needed to complete the driver (un)installation!
Installing video driver ...
Installing driver ...
INF-File: C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxVideo.inf
Using legacy mode for install ...
(1) ENTER:  DriverPackageInstallW
(1) Installing INF file 'C:\WINDOWS\system32\DRVSTORE\VBoxVideo_E6F51D54A6FAD4F38F2351C9BA673EFD30E11FDB\VBoxVideo.inf' of Type 6.
(1) Looking for Model Section [Model]...
(1) Installing devices with Id "PCI\VEN_80EE&DEV_BEEF&SUBSYS_00000000&REV_00" using INF "C:\WINDOWS\system32\DRVSTORE\VBoxVideo_E6F51D54A6FAD4F38F2351C9BA673EFD30E11FDB\VBoxVideo.inf".
(1) Will force install because driver is not better and force flag is set.
(1) ENTER UpdateDriverForPlugAndPlayDevices...
(0) RETURN UpdateDriverForPlugAndPlayDevices.
(1) Installation was successful.
(0) Install completed
(0) Installation completed with code 0x0.
(1) RETURN: DriverPackageInstallW  (0x0)
Driver was installed successfully!
A reboot is needed to complete the driver (un)installation!
Installing mouse driver ...
Executing INF-File: C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxMouse.inf (Section: DefaultInstall) ...
Installing VirtualBox service ...
Installing service VirtualBox Guest Additions Service (VBoxService) ...
Service already exists. No installation required. Updating the service config.
The service config has been successfully updated.
Installing Shared Folders service ...
Installing service VirtualBox Shared Folders (VBoxSF) ...
Service already exists. No installation required. Updating the service config.
The service config has been successfully updated.
Adding network provider "WebClient" (Order = 0) ...
RegistryAddStringToList: RegQueryValueEx failed with 2, key type = 0x12f150!
Adding network provider "LanmanWorkstation" (Order = 0) ...
RegistryAddStringToList: RegQueryValueEx failed with 2, key type = 0x12f150!
Adding network provider "RDPNP" (Order = 0) ...
RegistryAddStringToList: RegQueryValueEx failed with 2, key type = 0x12f150!
Adding network provider (Order = 0) ...
Adding network provider "VBoxSF" (Order = 0) ...
RegistryAddStringToList: RegQueryValueEx failed with 2, key type = 0x12f150!
ERROR: Could not install files for Windows 2000 / XP / Vista! Installation aborted.
Last edited by noteirak on 18. Jan 2013, 10:26, edited 1 time in total.
Reason: put code tag
svrx
 
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Re: Can't install guest additions fully?

Postby Y E T I » 15. Oct 2012, 02:46

clipboard is disabled by default. Click on devices tab and enable it.
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Re: Can't install guest additions fully?

Postby Viliam Pucik » 10. Dec 2012, 23:02

Just my 2 cents about fixing RegistryAddStringToList: RegQueryValueEx failed error during guest additions installation. Create the empty registry key ProviderOrder, for example by importing the following registry settings, and repeat the installation:

Code: Select all   Expand viewCollapse view
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetworkProvider\Order]
"ProviderOrder"=""
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Re: Can't install guest additions fully?

Postby WSherliker » 10. Jan 2013, 15:55

At last - I can fully install GA. That registry entry patch worked perfectly. Been looking for a solution for ages now so many thanks.
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Re: Can't install guest additions fully?

Postby YadavMahi » 18. Jan 2013, 08:33

Hai I have same kind of problem. unable to install guest drivers.

Details:

Code: Select all   Expand viewCollapse view
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Version: 4.2.4 (Rev 81684)
No previous version of Oracle VM VirtualBox Guest Additions detected.
Detected OS: Windows 7 (64-bit)
System Directory: C:\Windows\system32
Checking for installation requirements for Vista / Windows 7 / Windows 8 ...
Verifying file "C:\Windows\system32\d3d9.dll" ...
Verification of file "C:\Windows\system32\d3d9.dll" successful (Vendor: Microsoft Corporation, Architecture: amd64)
Verifying file "C:\Windows\system32\dllcache\d3d9.dll" ...
Skipping to file "C:\Windows\system32\dllcache\d3d9.dll"; not found
Verifying file "C:\Windows\SysWOW64\d3d8.dll" ...
Verification of file "C:\Windows\SysWOW64\d3d8.dll" successful (Vendor: Microsoft Corporation, Architecture: x86)
Verifying file "C:\Windows\SysWOW64\d3d9.dll" ...
Verification of file "C:\Windows\SysWOW64\d3d9.dll" successful (Vendor: Microsoft Corporation, Architecture: x86)
Verifying file "C:\Windows\SysWOW64\dllcache\d3d8.dll" ...
Skipping to file "C:\Windows\SysWOW64\dllcache\d3d8.dll"; not found
Verifying file "C:\Windows\SysWOW64\dllcache\d3d9.dll" ...
Skipping to file "C:\Windows\SysWOW64\dllcache\d3d9.dll"; not found
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Extract: DIFxAPI.dll... 100%
Extract: VBoxDrvInst.exe... 100%
Extract: VBoxVideo.inf... 100%
Extract: VBoxVideo.cat... 100%
Extract: iexplore.ico... 100%
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Stopping VBoxService ...
Stopping VBoxService done.
Stopping VBoxTray ...
Stopping VBoxTray done.
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Extract: VBoxVideo.sys... 100%
Extract: VBoxDisp.dll... 100%
Extract: VBoxMouse.sys... 100%
Extract: VBoxMouse.inf... 100%
Extract: VBoxMouse.cat... 100%
Extract: VBoxGuest.sys... 100%
Extract: VBoxGuest.inf... 100%
Extract: VBoxGuest.cat... 100%
Extract: VBoxTray.exe... 100%
Extract: VBoxControl.exe... 100%
Extract: VBoxWHQLFake.exe... 100%
Output folder: C:\Windows\system32
Extract: VBoxService.exe... 100%
Create folder: C:\Users\admin\AppData\Local\Temp\VBoxGuestAdditions\VBoxOGL
Extract: C:\Windows\system32\VBoxOGLarrayspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGLcrutil.dll... 100%
Extract: C:\Windows\system32\VBoxOGLerrorspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGLpackspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGLpassthroughspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGLfeedbackspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGL.dll... 100%
Create folder: C:\Users\admin\AppData\Local\Temp\VBoxGuestAdditions\VBoxOGL32
Extract: C:\Windows\system32\VBoxOGLarrayspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGLcrutil.dll... 100%
Extract: C:\Windows\system32\VBoxOGLerrorspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGLpackspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGLpassthroughspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGLfeedbackspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGL.dll... 100%
Extract: C:\Windows\system32\drivers\VBoxSF.sys... 100%
Extract: C:\Windows\system32\VBoxMRXNP.dll... 100%
Extract: C:\Windows\SysWOW64\VBoxMRXNP.dll... 100%
Extract: C:\Windows\system32\VBoxHook.dll... 100%
Installing drivers ...
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Installing guest driver ...
Installing driver ...
INF-File: C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.inf
(1) ENTER:  DriverPackageInstallW
(1) Installing INF file 'C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.inf' (Plug and Play).
(1) Looking for Model Section [VBoxGuest.NTamd64]...
(1) Installing devices with Id "PCI\VEN_80EE&DEV_CAFE&SUBSYS_00000000&REV_00" using INF "C:\Windows\System32\DriverStore\FileRepository\vboxguest.inf_amd64_neutral_40352650f7e6848c\VBoxGuest.inf".
(1) ENTER UpdateDriverForPlugAndPlayDevices...
(3) ERROR: 5 - RETURN UpdateDriverForPlugAndPlayDevices.
(3) ERROR: 5 - Installation failed.
(3) ERROR: 5 - PnP Install failed.
(1) Attempting to rollback ...
(1) No devices to rollback
(1) Successfully removed '{7d2c708d-c202-40ab-b3e8-de21da1dc629}' from reference list of driver store entry 'C:\Windows\System32\DriverStore\FileRepository\vboxguest.inf_amd64_neutral_40352650f7e6848c\VBoxGuest.inf'
(1) Successfully deleted driver store entry 'C:\Windows\System32\DriverStore\FileRepository\vboxguest.inf_amd64_neutral_40352650f7e6848c\VBoxGuest.inf'.
(1) Successfully deleted properties for driver store entry 'C:\Windows\System32\DriverStore\FileRepository\vboxguest.inf_amd64_neutral_40352650f7e6848c\VBoxGuest.inf'.
(1) RETURN: DriverPackageInstallW  (0x5)
ERROR: Caller is not in Administrators group to (un)install this driver package!
ERROR: Could not install files for Windows 2000 / XP / Vista! Installation aborted.


Mod Edit : Avoid putting such an amount of text directly into a post, attach the file as a zip instead! I've added the code tag as for now.
Last edited by noteirak on 18. Jan 2013, 10:28, edited 1 time in total.
Reason: added code tag
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Re: Can't install guest additions fully?

Postby noteirak » 18. Jan 2013, 10:30

ERROR: Caller is not in Administrators group to (un)install this driver package!
ERROR: Could not install files for Windows 2000 / XP / Vista! Installation aborted.

You must have administrator priviledges when installing. Ensure you are either part of the Administrators group or logged with the Administrator account.
Hyperbox - Virtual Infrastructure Manager - https://kamax.io/hbox/
Manage your VirtualBox infrastructure the free way!
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Re: Can't install guest additions fully?

Postby tplusfive » 6. Feb 2013, 01:57

The ProviderOrder registry fix worked for me also. Thank you!
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Re: Can't install guest additions fully?

Postby adas » 1. Mar 2018, 10:29

Hello,

I also have the same message "ERROR: Caller is not in Administrators group to (un)install this driver package!" (see attached file) when trying to install the Guest Additions 5.2.6 or 5.2.8, whereas it was fine until 5.2.4.

I'm member of the Administrators group on my Windows 7 guest.

As a result, I work on Vbox 5.2.8 with Guest Additions v5.2.4.

Any advice?

Thanks in advance for your help
Attachments
install_drivers.log
(4.32 KiB) Downloaded 6 times
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Re: Can't install guest additions fully?

Postby mpack » 1. Mar 2018, 10:37

I would believe the Windows Installer error message. Now check why you don't have the admin rights you think you have. Usually this would be because group policy restricts the actual rights of your group.
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Re: Can't install guest additions fully?

Postby adas » 2. Mar 2018, 11:03

Hi mpack

Thanks for your help.

I first tried to install another programm (N++ update) to check Windows installer, and everything ran perfectly. So, I decided to revert back to VBox 5.2.4 and tried to reinstall the Guest Additions v5.2.4: everything OK. So I concluded that Windows installer is OK.

I then reinstalled VBox 5.2.8, and then again could'nt install the Guest Additions (same error log).

Isn't the cause in the VBoxWindowsAdditions.exe?
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Re: Can't install guest additions fully?

Postby socratis » 2. Mar 2018, 11:54

adas wrote:Isn't the cause in the VBoxWindowsAdditions.exe?
No, because millions of people would complain. And just because you installed another program, that doesn't mean anything. Different programs require different levels of authorization to install...
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
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Re: Can't install guest additions fully?

Postby mpack » 2. Mar 2018, 17:09

adas wrote:I first tried to install another programm (N++ update) to check Windows installer

I can't imagine why the Notepad++ installer would need to install any device drivers, so this is not comparable.
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Re: Can't install guest additions fully?

Postby adas » 2. Mar 2018, 17:30

Hello,

I do agree with both of you, Socratis and Mpack. Does that mean that Guest Additions 5.2.4 requires different permission levels than Guest Additions 5.2.6 and 5.2.8?
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Re: Can't install guest additions fully?

Postby socratis » 2. Mar 2018, 18:33

Not as far as I know. Nothing has changed in that front. I can't imagine any reason why one would fail and the other wouldn't.
• Did you try rebooting host/guest, just for kicks?
• Are you running them from the same location?
• Do you have the VBoxGAs.iso mounted in another VM? Or a snapshot?
* Just for kicks, right-click on the installer, Run-As-Administrator.
Just shooting in the dark here...
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
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Re: Can't install guest additions fully?

Postby adas » 6. Mar 2018, 11:06

Hello,

I did reboot the host/guest, the ISO is mounted as CD-ROM drive of the VM, I tried to run the VBoxWindowsAdditions.exe and even VBoxWindowsAdditions-amd64.exe through a right-clik and Run admin, but still the same.

Regarding the location, I tried yesterday from another location (home), out of the office, but still the same.

How is this possible? I can't understand, and I can't figure out what to try...
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