VirtualBox Drops iPhone During iOS Update

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VirtualBox Drops iPhone During iOS Update

Postby boomcat » 12. May 2011, 21:13

I run iTunes (10.2.2) under Windows 7 inside Oracle VirtualBox (4.0.6) and use this to sync my AT&T iPhone 4. The host OS is Ubuntu 10.10. This works fine and I have been able to sync my iPhone apps and music successfully.

Yesterday I synced my iPhone and then started to upgrade the iPhone software to 4.3.3. Halfway through the process, the iPhone crashed, with the scary "Connect to iTunes" message locked on the screen. I restarted the computer and restarted VB, Win 7 and iTunes and tried to restore the iPhone, but it crashed again and again, with error message "8000065". This indicates a USB connectivity problem. I disconnected all unused USB devices and removed all of the VB USB filters except the iPhone, but it still kept crashing halfway through the "restore" process.

On my third or fourth attempt, I decided to check the VB Devices/USB list whenever the iTunes progress indicators had been still for more than 15 seconds. When I did, I found that the iPhone had been unchecked, so I checked it. Immediately, in the lower right corner of Win 7, a small window opened saying, "Windows is searching for device drivers", then "Windows is installing Apple iPhone driver." At that point the restore process continued, and the progress indicators on iTunes and the iPhone began to move again. I had to do this twice more during the restore process. But ultimately the iPhone restore process finished successfully. Of course, I still had to sync my phone to restore all of my music and apps, but that process finished by itself in about 30 minutes with no intervention on my part.

I am using Ubuntu 10.10 as the host OS, Win 7 was fully updated before I started this, and iTunes was 10.2.2.

It is interesting that this loss of USB connectivity never occurs during routine syncing of music and apps, only during iPhone op system upgrades!

Any comments or suggestions?
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Re: VirtualBox Drops iPhone During iOS Update

Postby Sasquatch » 12. May 2011, 21:29

During firmware update, the iPhone switches mode and thus changes it's identification. You have to change your USB filter to adjust for that.
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Re: VirtualBox Drops iPhone During iOS Update

Postby boomcat » 12. May 2011, 22:24

Yeah, I noticed that the VB Devices/USB listing said "Apple iPhone (Restore Mode)" or something like that. The catch though, is how to catch the iPhone in that mode and add it to the filter list, along with the iPhone in normal mode.
boomcat
 
Posts: 4
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Re: VirtualBox Drops iPhone During iOS Update

Postby Sasquatch » 12. May 2011, 22:33

Name: Apple Inc. iPhone
Manu: Apple Inc.

Use that. Works for me.
Read the Forum Posting Guide before opening a topic.
VirtualBox FAQ: Check this before asking questions.
Online User Manual: A must read if you want to know what we're talking about.
Howto: Install Linux Guest Additions
Howto: Use Shared Folders on Linux Guest
See the Tutorials and FAQ section at the top of the Forum for more guides.
Try searching the forums first with Google and add the site filter for this forum.
E.g. install guest additions site:forums.virtualbox.org

Retired from this Forum since OSSO introduction.
Sasquatch
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Posts: 17800
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Re: VirtualBox Drops iPhone During iOS Update

Postby boomcat » 12. May 2011, 22:42

My VB filter details show: "Name: Apple Inc. iPhone [0001]"
and: "Manufacturer: Apple Inc."
and: "Product: iPhone"

plus a lot of serial numbers, codes and revision numbers.
boomcat
 
Posts: 4
Joined: 12. May 2011, 20:55
Primary OS: Ubuntu other
VBox Version: OSE Debian
Guest OSses: Win2K, WinXP, Win7

Re: VirtualBox Drops iPhone During iOS Update

Postby Sasquatch » 12. May 2011, 23:03

Replace with mine. Rest is empty.
Read the Forum Posting Guide before opening a topic.
VirtualBox FAQ: Check this before asking questions.
Online User Manual: A must read if you want to know what we're talking about.
Howto: Install Linux Guest Additions
Howto: Use Shared Folders on Linux Guest
See the Tutorials and FAQ section at the top of the Forum for more guides.
Try searching the forums first with Google and add the site filter for this forum.
E.g. install guest additions site:forums.virtualbox.org

Retired from this Forum since OSSO introduction.
Sasquatch
Volunteer
 
Posts: 17800
Joined: 17. Mar 2008, 13:41
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Re: VirtualBox Drops iPhone During iOS Update

Postby boomcat » 12. May 2011, 23:07

Cool! Will do.

And thanks a million!
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Posts: 4
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Re: VirtualBox Drops iPhone During iOS Update

Postby baltaz » 13. Oct 2011, 04:38

wow i wish i had known that 3 months ago when i screwed up my 3gs exactly the way you did :x
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