Page 1 of 2

iTunes crashing on 3.2.0

Posted: 31. May 2010, 12:55
by guandalf
Hi,

since I installed the 3.2.0 of Virtualbox, iTunes crashes at startup.
I run vbox on a Ubuntu Lucid 32 bit and the guest is a Windows XP 32 bit.

Any hint?

Thank you

guandalf

Re: iTunes crashing on 3.2.0

Posted: 31. May 2010, 21:05
by Sasquatch
Specific iTunes version? Mine doesn't crash when I start it. XP guest, fully updated, iTunes version 9.0.2.25.

Re: iTunes crashing on 3.2.0

Posted: 31. May 2010, 22:39
by guandalf
iTunes rev. 9.1.2 if I remember well. The latest revision available on Apple website, in any case.

I tried on a fresh Virtualbox/Windows XP installation as well, on an Ubuntu 8.10, and I had the same result.

Re: iTunes crashing on 3.2.0

Posted: 31. May 2010, 23:31
by Sasquatch
Use an older version then. I've heard several other issues with iTunes on native systems too.

Re: iTunes crashing on 3.2.0

Posted: 31. May 2010, 23:57
by revcompgeek
I'm using the latest iTunes 9.1.1, and it crashes on both Windows XP and Windows 7 guests. I am also using the latest VirtualBox 3.2.0

Re: iTunes crashing on 3.2.0

Posted: 1. Jun 2010, 19:08
by guandalf
Sasquatch wrote:Use an older version then. I've heard several other issues with iTunes on native systems too.
The point is that this same version (9.1.1) used to work before the upgrade from 3.1.x to.3.2.0 and on a fresh vbox installation iTunes is still crashing.
It seems to me the problem is about vbox, not iTunes.

I was wondering if there could be any setting (CPU flags, memory, whatever I don't know) that fixed the problem, but I see I have to wait for the new release of vbox.

Do anyone know if there's a bug filed for this issue?

Thank you again.

Re: iTunes crashing on 3.2.0

Posted: 1. Jun 2010, 19:15
by Perryg
My understanding is this is a known issue that they are working on. Hopefully to be fixed soon but may not make it into 3.2.2.
Others have regressed to 3.1.6 and resolved this issue and maybe 3.1.8
Please search bugtracker and find an open ticket. Add yourself if you can add to the discussion.

Re: iTunes crashing on 3.2.0

Posted: 1. Jun 2010, 22:45
by Sasquatch
I just updated my iTunes in the VM and it too goes bad. However, iTunes does function under the error report window for the most part. I'm glad I took a snapshot before updating, so I can easily revert back to 9.0.2.25. I suggest you downgrade to this version (or any other 9.0 release) until this problem has been fixed.

Re: iTunes crashing on 3.2.0

Posted: 4. Jun 2010, 09:51
by Harri
I upgraded my host to Virtualbox 3.2.2, installed the new Guest Additions, but iTunes 9.1.x (the "ipad" version) still crashes. :-(

Maybe its a bug in iTunes?

Re: iTunes crashing on 3.2.0

Posted: 5. Jun 2010, 13:26
by Sasquatch
I think it is. Check the changelog and see for yourself which change might have an effect on it.

Re: iTunes crashing on 3.2.0

Posted: 6. Jun 2010, 09:33
by Harri
Sasquatch wrote:I think it is. Check the changelog and see for yourself which change might have an effect on it.
Please stop playing games. If you have information, then please post it. Some vague hints don't help anybody.

Re: iTunes crashing on 3.2.0

Posted: 6. Jun 2010, 21:42
by Sasquatch
Just face it, iTunes sucks, there are plenty of better programs and I prefer to stay well away from Apple and their software. They always break something when you run don't it the way they want you to run it.

And I already gave you a solution, download the stupid program and complain at Apple.

Re: iTunes crashing on 3.2.0

Posted: 7. Jun 2010, 23:28
by Harri
I've got some good news: If I move the virtual machine to my desktop PC supporting hardware acceleration, then iTunes works for Virtualbox 3.2.2. If I switch off VT-x in the BIOS, then the iTunes crash is back. So it seems there is a problem with software emulation.

Hope this helps. Regards

Harri

Re: iTunes crashing on 3.2.0

Posted: 9. Jun 2010, 18:10
by guandalf
It works.

Thank you.

Re: iTunes crashing on 3.2.0

Posted: 12. Jun 2010, 14:17
by rschmied
I have created a ticket to track this. Since this is plaguing myself and obviously quite a few others and since iTunes is widely used I hope that it can be resolved soon. Even though I agree that there might be alternatives for certain aspects of iTunes there is no alternative as of today for other areas.