Hi,
I am using 7.0.4 on Win 10 running a Win Server 2019 in the VM with the newest Guest Additions installed. 3D acceleration disabled.
The host notebook has 16 GB RAM, two screens (monitors) attached.
When I activate in the settings that 2 screens should be used in the VM, I get a very annoying flickering of the mouse pointer, whenever Windows show the "waiting mouse pointer", e.g. the blue circle.
Note: All works fine when only one screen is used in the VM.
Any hint is appreciated.
Thx
Oli
Windows Server 2019 / Two Screens / Flickering mouse pointer
-
- Site Moderator
- Posts: 39156
- Joined: 4. Sep 2008, 17:09
- Primary OS: MS Windows 10
- VBox Version: PUEL
- Guest OSses: Mostly XP
Re: Windows Server 2019 / Two Screens / Flickering mouse pointer
Please provide a VM log file. Make sure the VM is fully shut down, then right click it in the manager UI. Select "Show Log" and save "VBox.log" (no other file) to a zip file. Attach the zip here.
Re: Windows Server 2019 / Two Screens / Flickering mouse pointer
Please find attached the current log
- Attachments
-
- Dev21-2023-01-12-13-38-20.zip
- Logfile
- (40.58 KiB) Downloaded 1 time
-
- Site Moderator
- Posts: 39156
- Joined: 4. Sep 2008, 17:09
- Primary OS: MS Windows 10
- VBox Version: PUEL
- Guest OSses: Mostly XP
Re: Windows Server 2019 / Two Screens / Flickering mouse pointer
Replace or remove the mismatched extension pack.
Reduce core count to 2, and RAM to 6192MB.00:00:07.293386 Oracle VM VirtualBox Extension Pack (Version: 6.1.40 r154048; VRDE Module: VBoxVRDP; Crypto Module: unusable because of 'VBoxExtPackVMRegister returned VERR_VERSION_MISMATCH, pReg=0000000000000000 ErrInfo='Helper version mismatch - expected 0x30000 got 0x50000'')
Let's see where that gets us.00:00:07.579543 NumCPUs <integer> = 0x0000000000000004 (4)
00:00:07.579545 RamSize <integer> = 0x000000027a000000 (10 636 754 944, 9.9 GiB)
Re: Windows Server 2019 / Two Screens / Flickering mouse pointer
Hi,
thanks. I 'm pretty sure that the guest additions were the newest version. Nonetheless, I reinstalled them to be 100% sure. Also reduced the CPUs to 2 and the RAM to 6 GB.
Unfortunately, still the same effect.
Cheers
Oli
thanks. I 'm pretty sure that the guest additions were the newest version. Nonetheless, I reinstalled them to be 100% sure. Also reduced the CPUs to 2 and the RAM to 6 GB.
Unfortunately, still the same effect.
Cheers
Oli
-
- Site Moderator
- Posts: 20965
- Joined: 30. Dec 2009, 20:14
- Primary OS: MS Windows 10
- VBox Version: PUEL
- Guest OSses: Windows, Linux
Re: Windows Server 2019 / Two Screens / Flickering mouse pointer
mpack wrote:Replace or remove the mismatched extension pack.
Guest Additions != Extension Pack. Please take a look at this again.OliPoll wrote:I 'm pretty sure that the guest additions were the newest version. Nonetheless, I reinstalled them
Then provide a new log so we can see what's happeneing.
Re: Windows Server 2019 / Two Screens / Flickering mouse pointer
aahh, sorry for that, my bad! Now I have also installed the new extension pack 7.0.4
But still, the error persists.... new log attached.
But still, the error persists.... new log attached.
- Attachments
-
- Dev21-2023-01-12-21-35-26.zip
- Logfile
- (40.63 KiB) Downloaded 2 times