Canon Lide 500f scanner in Guest W7/32 on W10pro

Discussions about using Windows guests in VirtualBox.
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Peter_O
Posts: 1
Joined: 20. May 2021, 15:40

Canon Lide 500f scanner in Guest W7/32 on W10pro

Post by Peter_O »

Scanner support seems to have been stopped for this older Canon Lide 500f. With the last W10 updates it is not working any more.

So I installed an available W7/32 as a virtualbox guest on W10pro.
USB Filter is set for the scanner.
Scanner pops up in W7 guest and shows in W7 guest device manager.
Canon W7-32 driver package installed on guest.
Scanner shows up in device-manager with installed driver but with code 10 error: device cannot start.

Any idea appreciated!
scottgus1
Site Moderator
Posts: 20965
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: Canon Lide 500f scanner in Guest W7/32 on W10pro

Post by scottgus1 »

Please confirm your settings by going through USB basics and troubleshooting. If steps 1 through 7 cannot get your device working, please provide the troubleshooting command outputs in step 8, as text in

Code: Select all

 tags. Also zip and post the requested vbox.log, using the forum's Upload Attachment tab.
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