Just updated to 7.0 and got error message...

Discussions about using Windows guests in VirtualBox.
NorbyD
Posts: 66
Joined: 16. Feb 2021, 22:25

Just updated to 7.0 and got error message...

Post by NorbyD »

Hi all,

I just upgraded to 7.0 on my Mac (10.15.7 Catalina) and got this error message:

Your device ran into a problem and needs to restart. We'll restart it for you.

First of all, it didn't restart as stated. I tried quitting VB and restarting and also tried
to restart my Mac. Still didn't resolve anything.

Please advise.

Thanks! :D
scottgus1
Site Moderator
Posts: 20965
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: Just updated to 7.0 and got error message...

Post by scottgus1 »

NorbyD wrote:got this error message:
On what? The host computer OS? The VM's OS?
NorbyD
Posts: 66
Joined: 16. Feb 2021, 22:25

Re: Just updated to 7.0 and got error message...

Post by NorbyD »

scottgus1 wrote:
NorbyD wrote:got this error message:
On what? The host computer OS? The VM's OS?
On the VM.

Actually, on the second thought maybe I need to update the Windows OS I'm using to run VB?
It's been awhile since I ran Virtualbox - probably about a year. My memory is a bit rusty - trying to
remember...LOL.

Thanks.
scottgus1
Site Moderator
Posts: 20965
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: Just updated to 7.0 and got error message...

Post by scottgus1 »

Start the VM from full normal shutdown, not save-state. Run until you see the problem happen, then shut down the VM from within the VM's OS if possible. If not possible, close the Virtualbox window for the VM with the Power Off option set.

Right-click the VM in the main Virtualbox window's VM list, choose Show in Explorer/Finder/File Manager. In the "Logs" subfolder, zip the VM's "vbox.log", and post the zip file, using the forum's Upload Attachment tab. (Configure your host OS to show all extensions so you can find the "vbox.log", not "vbox.log.1", etc.)
NorbyD
Posts: 66
Joined: 16. Feb 2021, 22:25

Re: Just updated to 7.0 and got error message...

Post by NorbyD »

scottgus1 wrote:Start the VM from full normal shutdown, not save-state. Run until you see the problem happen, then shut down the VM from within the VM's OS if possible. If not possible, close the Virtualbox window for the VM with the Power Off option set.

Right-click the VM in the main Virtualbox window's VM list, choose Show in Explorer/Finder/File Manager. In the "Logs" subfolder, zip the VM's "vbox.log", and post the zip file, using the forum's Upload Attachment tab. (Configure your host OS to show all extensions so you can find the "vbox.log", not "vbox.log.1", etc.)
I think this is what you requested, I appreciate your help!:
Attachments
Windows2-2023-01-31-13-11-43.log.zip
(30.48 KiB) Downloaded 11 times
mpack
Site Moderator
Posts: 39156
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: Just updated to 7.0 and got error message...

Post by mpack »

Looks like a guest OS kernel driver crashed, but it was a good 80 seconds after the GAs were loaded, so the driver may not be related to VirtualBox at all. The VM keeps running after the guest OS crash.
00:00:24.009884 VMMDev: Guest Additions information report: Version 6.1.32 r149290 '6.1.32'
...
00:01:39.701141 GIM: HyperV: Guest indicates a fatal condition! P0=0xa P1=0xb8 P2=0x2 P3=0x0 P4=0xfffff801482a185a
00:01:39.722705 GIMHv: BugCheck a {b8, 2, 0, fffff801482a185a}
00:01:39.722707 IRQL_NOT_LESS_OR_EQUAL
00:01:39.722707 P1: 00000000000000b8 - memory referenced
00:01:39.722707 P2: 0000000000000002 - IRQL
00:01:39.722708 P3: 0000000000000000 - bitfield
00:01:39.722708 b0: 0 - read operation
00:01:39.722708 b3: 0 - execute operation
00:01:39.722708 P4: fffff801482a185a - EIP/RIP
00:01:42.401461 VMMDev: vmmDevHeartbeatFlatlinedTimer: Guest seems to be unresponsive. Last heartbeat received 4 seconds ago
Still, if you can revert to VirtualBox 6.1.32 then I would, then uninstall the GAs from the VM, then update VirtaulBox again. See if you still get the crash with no GAs.
NorbyD
Posts: 66
Joined: 16. Feb 2021, 22:25

Re: Just updated to 7.0 and got error message...

Post by NorbyD »

mpack wrote:Looks like a guest OS kernel driver crashed, but it was a good 80 seconds after the GAs were loaded, so the driver may not be related to VirtualBox at all. The VM keeps running after the guest OS crash.
00:00:24.009884 VMMDev: Guest Additions information report: Version 6.1.32 r149290 '6.1.32'
...
00:01:39.701141 GIM: HyperV: Guest indicates a fatal condition! P0=0xa P1=0xb8 P2=0x2 P3=0x0 P4=0xfffff801482a185a
00:01:39.722705 GIMHv: BugCheck a {b8, 2, 0, fffff801482a185a}
00:01:39.722707 IRQL_NOT_LESS_OR_EQUAL
00:01:39.722707 P1: 00000000000000b8 - memory referenced
00:01:39.722707 P2: 0000000000000002 - IRQL
00:01:39.722708 P3: 0000000000000000 - bitfield
00:01:39.722708 b0: 0 - read operation
00:01:39.722708 b3: 0 - execute operation
00:01:39.722708 P4: fffff801482a185a - EIP/RIP
00:01:42.401461 VMMDev: vmmDevHeartbeatFlatlinedTimer: Guest seems to be unresponsive. Last heartbeat received 4 seconds ago
Still, if you can revert to VirtualBox 6.1.32 then I would, then uninstall the GAs from the VM, then update VirtaulBox again. See if you still get the crash with no GAs.
Hi, thanks.

What if I delete my existing VB and reinstall it as new? Would this work? Thanks!
granada29
Volunteer
Posts: 687
Joined: 3. Mar 2015, 07:27
Primary OS: Mac OS X other
VBox Version: OSE other
Guest OSses: Linux, macOS, Windows

Re: Just updated to 7.0 and got error message...

Post by granada29 »

@mpack
This thread should be moved to MacOS X hosts - NorbyD has a Windows guest under macOS Catalina.

@NorbyD
This same problem was covered recently in a thread in the MacOS X Hosts forum. See: viewtopic.php?f=8&t=108461#p531304

I think your MacMini 6,1 is probably under-powered for VirtualBox 7.0 and for now you are better off to use VirtualBox 6.1.42.
I had dreadful results when I tried using VirtualBox 7 on my Macmini 6,2 so reverted to VirtualBox 6.1.x with very good results.
NorbyD
Posts: 66
Joined: 16. Feb 2021, 22:25

Re: Just updated to 7.0 and got error message...

Post by NorbyD »

How do I revert back? What is the easiest way? Thanks!
granada29
Volunteer
Posts: 687
Joined: 3. Mar 2015, 07:27
Primary OS: Mac OS X other
VBox Version: OSE other
Guest OSses: Linux, macOS, Windows

Re: Just updated to 7.0 and got error message...

Post by granada29 »

Uninstall VirtualBox 7.0.x using the VirtualBox_Uninstall.tool script on the VirtualBox disk image you used to install the software.

To run this script, right-click and select 'Open' from the popup menu. You will get a warning that the script is unsigned but this can be safely ignored. The script will not remove your existing VMs but it's always a good idea to have a backup.

The process I use to install VirtualBox 6.1.x is outlined at: viewtopic.php?f=8&t=104589#p509874
mpack
Site Moderator
Posts: 39156
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: Just updated to 7.0 and got error message...

Post by mpack »

Topic moved to "Windows Guests".
NorbyD
Posts: 66
Joined: 16. Feb 2021, 22:25

Re: Just updated to 7.0 and got error message...

Post by NorbyD »

granada29 wrote:Uninstall VirtualBox 7.0.x using the VirtualBox_Uninstall.tool script on the VirtualBox disk image you used to install the software.

To run this script, right-click and select 'Open' from the popup menu. You will get a warning that the script is unsigned but this can be safely ignored. The script will not remove your existing VMs but it's always a good idea to have a backup.

The process I use to install VirtualBox 6.1.x is outlined at: viewtopic.php?f=8&t=104589#p509874
Before I read this, I went on the VB site and downloaded 6.1. It seemed to automatically remove 7.0 and put 6.1 in it's place.
It runs now but seems snail slow as before. I was hoping 7.0 would work and be much faster...LOL. :D
I'll see if I can configure it, if you have any tips let me know. Thanks again!
granada29
Volunteer
Posts: 687
Joined: 3. Mar 2015, 07:27
Primary OS: Mac OS X other
VBox Version: OSE other
Guest OSses: Linux, macOS, Windows

Re: Just updated to 7.0 and got error message...

Post by granada29 »

Please post another log - there may be some changes required in your configuration that would help.

I generally adjust a couple of Security&Privacy settings as well.

Open and unlock System Preferences -> Security&Privacy
Click the Privacy tab
Navigate to Accessibility and remove/disable VirtualBox and VirtualBoxVM if they are present
Navigate to Input Monitoring and remove/disable VirtualBox and VirtualBoxVM if they are present
NorbyD
Posts: 66
Joined: 16. Feb 2021, 22:25

Re: Just updated to 7.0 and got error message...

Post by NorbyD »

granada29 wrote:Please post another log - there may be some changes required in your configuration that would help.

I generally adjust a couple of Security&Privacy settings as well.

Open and unlock System Preferences -> Security&Privacy
Click the Privacy tab
Navigate to Accessibility and remove/disable VirtualBox and VirtualBoxVM if they are present
Navigate to Input Monitoring and remove/disable VirtualBox and VirtualBoxVM if they are present
I cleared the VB/VMs in the Privacy settings. They were in both areas.

Here's the log, thanks again!
Attachments
Windows2-2023-02-03-19-10-22.log.zip
Log
(24.5 KiB) Downloaded 7 times
granada29
Volunteer
Posts: 687
Joined: 3. Mar 2015, 07:27
Primary OS: Mac OS X other
VBox Version: OSE other
Guest OSses: Linux, macOS, Windows

Re: Just updated to 7.0 and got error message...

Post by granada29 »

Overall it looks good. I think you should update the Guest Additions from 6.1.32 to match the VirtualBox 6.1.42 version you are now running. Not sure that will give you better performance, but it does eliminate any bugs that have been fixed since 6.1.32

Ram is tight at 3.0GB, but as long as you are careful what else is running on the host you should be OK.
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