[Fixed] Windows 10 VM Crashes on Shutdown

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[Fixed] Windows 10 VM Crashes on Shutdown

Postby bmfesta2009 » 26. Sep 2019, 03:56

As the title says, I have not seen one successful shutdown. I have attached logs.
Attachments
Brookdale Desktop-2019-09-25-21-54-21.log
(97.51 KiB) Downloaded 24 times
Last edited by socratis on 21. Oct 2019, 01:35, edited 1 time in total.
Reason: Marked as [Fixed].
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Re: Windows 10 VM Crashes on Shutdown

Postby socratis » 3. Oct 2019, 22:03

I have seen several instances of my VMs getting aborted, nothing recipe-repeatable yet, it seems random... I'll try to keep on looking for a consistently reproducible scenario.

PS. For future reference you should ZIP your logs. It helps you, it helps us, it helps the server, it helps save a (virtual) tree or two... ;)
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Re: Windows 10 VM Crashes on Shutdown

Postby RogueScholar » 16. Oct 2019, 06:04

I'm afraid I just dropped by to report the exact same conundrum. I've tried to isolate my workflow down to single tasks where possible and small batches of closely related ones in the alternative to see if it could be traced back to one of them, but all to no avail. On the upshot, while it's running it is literally smooth as butter; whatever was tweaked regarding the audio subsystem is golden, for the first time ever I can tax the system as hard as necessary and audio playback is thoroughly unaffected. My hat's off to you on that one, that has the experience of bare metal vs. VM pretty much indistinguishable for me. :D

@socratis (nice nick, BTW), care to compare hardware so we can rule that out as well? I'm a Lenovo diehard going back to the IBM days so I never discount the possibility that some similarity of configuration even between different model lines could be in play. Here's my two main chariots:

  • ThinkPadT420s, Kubuntu 19.10, KDE Plasma 5.17.0, KDE Frameworks 5.62.0, Qt 5.12.4, Kernel Version 5.3.0-18-generic, OS Type: 64-bit, Intel® Core™ i7-2620M Quad Core CPU @ 2.70GHz, 16GiB RAM, NVIDIA NVS 4200M Discrete Graphics, Samsung EVO 850 1TB mSATA SSD
  • ThinkServer TS140, Kubuntu 19.10, KDE Plasma 5.17.0, KDE Frameworks 5.62.0, Qt 5.12.4, Kernel Version 5.3.0-18-generic, OS Type: 64-bit, Intel Xeon Processor E3-1226 (3.30 GHz), 16GiB RAM, Radeon HD 7770, Samsung EVO 850 1TB mSATA SSD
If you guys want a log, let me know, I promise to LZMA it first. :mrgreen:
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Re: Windows 10 VM Crashes on Shutdown

Postby socratis » 16. Oct 2019, 09:04

RogueScholar wrote:@socratis (nice nick, BTW)
Thanks, but it's not a nick, it's my actual name... ;)

Can you both (in this thread, 3 if you include me) do me a favor and see if the VMs that are shutdown have 3D acceleration enabled? I was told that I should investigate that option...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
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Re: Windows 10 VM Crashes on Shutdown

Postby bmfesta2009 » 19. Oct 2019, 02:37

So the simple answer is yes 3D acceleration is enabled. The long answer is, I have attached my configuration file (zipped for your convenience)

Just to add more host system context:
Linux gz8Linux 5.3.0-18-generic #19-Ubuntu SMP Tue Oct 8 20:14:06 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

H/W path Device Class Description
=========================================================
system Gazelle Professional (Not Applicable)
/0 bus Gazelle Professional
/0/0 memory 64KiB BIOS
/0/13 memory 1MiB L2 cache
/0/14 memory 256KiB L1 cache
/0/15 memory 6MiB L3 cache
/0/16 memory 16GiB System Memory
/0/16/0 memory 8GiB SODIMM DDR3 Synchronous 1600 MHz (0.6 ns)
/0/16/1 memory DIMM [empty]
/0/16/2 memory 8GiB SODIMM DDR3 Synchronous 1600 MHz (0.6 ns)
/0/16/3 memory DIMM [empty]
/0/17 processor Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
/0/100 bridge 3rd Gen Core processor DRAM Controller
/0/100/2 display 3rd Gen Core processor Graphics Controller
/0/100/14 bus 7 Series/C210 Series Chipset Family USB xHCI Host Controller
/0/100/14/0 usb3 bus xHCI Host Controller
/0/100/14/0/1 multimedia Logitech USB Headset
/0/100/14/0/2 bus USB2.0 Hub
/0/100/14/0/2/2 bus USB2.0 Hub
/0/100/14/0/2/2/4 bus USB 2.0 Hub
/0/100/14/0/2/3 bus USB2.0 Hub
/0/100/14/0/2/3/4 multimedia Logitech Webcam C930e
/0/100/14/0/2/4 bus USB2.0 Hub
/0/100/14/1 usb4 bus xHCI Host Controller
/0/100/14/1/2 bus USB3.0 Hub
/0/100/14/1/2/2 bus USB3.0 Hub
/0/100/14/1/2/3 bus USB3.0 Hub
/0/100/16 communication 7 Series/C216 Chipset Family MEI Controller #1
/0/100/1a bus 7 Series/C216 Chipset Family USB Enhanced Host Controller #2
/0/100/1a/1 usb1 bus EHCI Host Controller
/0/100/1a/1/1 bus Integrated Rate Matching Hub
/0/100/1a/1/1/2 input Microsoft
/0/100/1b multimedia 7 Series/C216 Chipset Family High Definition Audio Controller
/0/100/1c bridge 7 Series/C216 Chipset Family PCI Express Root Port 1
/0/100/1c.2 bridge 7 Series/C210 Series Chipset Family PCI Express Root Port 3
/0/100/1c.2/0 wlp2s0 network Centrino Advanced-N 6235
/0/100/1c.3 bridge 7 Series/C216 Chipset Family PCI Express Root Port 4
/0/100/1c.3/0 generic RTL8411 PCI Express Card Reader
/0/100/1c.3/0.2 enp3s0f2 network RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
/0/100/1d bus 7 Series/C216 Chipset Family USB Enhanced Host Controller #1
/0/100/1d/1 usb2 bus EHCI Host Controller
/0/100/1d/1/1 bus Integrated Rate Matching Hub
/0/100/1f bridge HM76 Express Chipset LPC Controller
/0/100/1f.2 scsi0 storage 7 Series Chipset Family 6-port SATA Controller [AHCI mode]
/0/100/1f.2/0 /dev/sda disk 1TB WDC WDBNCE0010PN
/0/100/1f.2/0/1 /dev/sda1 volume 931GiB EXT4 volume
/0/100/1f.2/1 /dev/cdrom disk CDDVDW SN-208DB
/0/100/1f.3 bus 7 Series/C216 Chipset Family SMBus Controller
/0/1 system PnP device PNP0c01
/0/2 system PnP device PNP0c02
/0/3 system PnP device PNP0b00
/0/4 generic PnP device INT3f0d
/0/5 input PnP device PNP0303
/0/6 generic PnP device ETD0403
/0/7 system PnP device PNP0c02
/0/8 system PnP device PNP0c02
/0/9 system PnP device PNP0c01
Attachments
Brookdale Desktop.zip
(2.24 KiB) Downloaded 14 times
Last edited by socratis on 19. Oct 2019, 08:12, edited 1 time in total.
Reason: Enclosed the information in [quote][pre] tags for better readability
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Re: Windows 10 VM Crashes on Shutdown

Postby socratis » 19. Oct 2019, 08:18

@bmfesta2009
Yes, 3D acceleration is enabled.
<Display VRAMSize="256" monitorCount="2" accelerate3D="true" accelerate2DVideo="true"/>

The question is: does the VM end up in the "Aborted" state if you disable 3D?
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Re: Windows 10 VM Crashes on Shutdown

Postby Dave B » 19. Oct 2019, 18:03

Hi bmfesta2009, (and others)

Crashes on shutdown has been fixed (at least for me), by using a newer beta, the issue was caused by the original beta's guest additions, discovered by testing (the then current) 6.0.12 GA with that beta.

According to your log file, you are still running the original VirtualBox VM 6.1.0_BETA1 r133315. Please test with a newer beta, download from the Test builds page Development snapshots. Thank you!
https://www.virtualbox.org/wiki/Testbuilds

PS: As an aside, from your Brookdale Desktop.vbox noticed the following... Any reason for not using 8192?
Code: Select all   Expand viewCollapse view
<Memory RAMSize="8000"/>
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Re: Windows 10 VM Crashes on Shutdown

Postby bmfesta2009 » 21. Oct 2019, 00:51

@Dave B

Memory question was for no reason other than I change values from time to time depending on the number of simultaneous guests I have running.

Next statement, upgrading to 134041 has in fact fixed my issue for shutting and retaining state after shutdown. Unfortunately it still has not fixed my VBoxSVGA video issues, but those existed in 6.0 as well so I will leave it as that video driver isn't ready yet.

Thank you.
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Re: Windows 10 VM Crashes on Shutdown

Postby socratis » 21. Oct 2019, 01:35

bmfesta2009 wrote:Next statement, upgrading to 134041 has in fact fixed my issue
Same here actually. I think I'm going to mark this as [Fixed].

bmfesta2009 wrote:for shutting and retaining state after shutdown
Are you doing a Saved-State shutdown? Are you reverting to a previous Saved-State? Can you explain that part?
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
socratis
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Posts: 27690
Joined: 22. Oct 2010, 11:03
Location: Greece
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5


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