[Fixed] Windows 10 VM Crashes on Shutdown

[socratis]

As the title says, I have not seen one successful shutdown. I have attached logs.

[socratis]

I have seen several instances of my VMs getting aborted, nothing recipe-repeatable yet, it seems random... I'll try to keep on looking for a consistently reproducible scenario.

PS. For future reference you should ZIP your logs. It helps you, it helps us, it helps the server, it helps save a (virtual) tree or two...

[RogueScholar]

I'm afraid I just dropped by to report the exact same conundrum. I've tried to isolate my workflow down to single tasks where possible and small batches of closely related ones in the alternative to see if it could be traced back to one of them, but all to no avail. On the upshot, while it's running it is literally smooth as butter; whatever was tweaked regarding the audio subsystem is golden, for the first time ever I can tax the system as hard as necessary and audio playback is thoroughly unaffected. My hat's off to you on that one, that has the experience of bare metal vs. VM pretty much indistinguishable for me.

@socratis (nice nick, BTW), care to compare hardware so we can rule that out as well? I'm a Lenovo diehard going back to the IBM days so I never discount the possibility that some similarity of configuration even between different model lines could be in play. Here's my two main chariots:

• ThinkPadT420s, Kubuntu 19.10, KDE Plasma 5.17.0, KDE Frameworks 5.62.0, Qt 5.12.4, Kernel Version 5.3.0-18-generic, OS Type: 64-bit, Intel® Core™ i7-2620M Quad Core CPU @ 2.70GHz, 16GiB RAM, NVIDIA NVS 4200M Discrete Graphics, Samsung EVO 850 1TB mSATA SSD
• ThinkServer TS140, Kubuntu 19.10, KDE Plasma 5.17.0, KDE Frameworks 5.62.0, Qt 5.12.4, Kernel Version 5.3.0-18-generic, OS Type: 64-bit, Intel Xeon Processor E3-1226 (3.30 GHz), 16GiB RAM, Radeon HD 7770, Samsung EVO 850 1TB mSATA SSD

If you guys want a log, let me know, I promise to LZMA it first.

[socratis]

@socratis (nice nick, BTW)

Thanks, but it's not a nick, it's my actual name...

Can you both (in this thread, 3 if you include me) do me a favor and see if the VMs that are shutdown have 3D acceleration enabled? I was told that I should investigate that option...

[socratis]

So the simple answer is yes 3D acceleration is enabled. The long answer is, I have attached my configuration file (zipped for your convenience)

Just to add more host system context:

Linux gz8Linux 5.3.0-18-generic #19-Ubuntu SMP Tue Oct 8 20:14:06 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

H/W path           Device      Class          Description
=========================================================
                               system         Gazelle Professional (Not Applicable)
/0                             bus            Gazelle Professional
/0/0                           memory         64KiB BIOS
/0/13                          memory         1MiB L2 cache
/0/14                          memory         256KiB L1 cache
/0/15                          memory         6MiB L3 cache
/0/16                          memory         16GiB System Memory
/0/16/0                        memory         8GiB SODIMM DDR3 Synchronous 1600 MHz (0.6 ns)
/0/16/1                        memory         DIMM [empty]
/0/16/2                        memory         8GiB SODIMM DDR3 Synchronous 1600 MHz (0.6 ns)
/0/16/3                        memory         DIMM [empty]
/0/17                          processor      Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
/0/100                         bridge         3rd Gen Core processor DRAM Controller
/0/100/2                       display        3rd Gen Core processor Graphics Controller
/0/100/14                      bus            7 Series/C210 Series Chipset Family USB xHCI Host Controller
/0/100/14/0        usb3        bus            xHCI Host Controller
/0/100/14/0/1                  multimedia     Logitech USB Headset
/0/100/14/0/2                  bus            USB2.0 Hub
/0/100/14/0/2/2                bus            USB2.0 Hub
/0/100/14/0/2/2/4              bus            USB 2.0 Hub
/0/100/14/0/2/3                bus            USB2.0 Hub
/0/100/14/0/2/3/4              multimedia     Logitech Webcam C930e
/0/100/14/0/2/4                bus            USB2.0 Hub
/0/100/14/1        usb4        bus            xHCI Host Controller
/0/100/14/1/2                  bus            USB3.0 Hub
/0/100/14/1/2/2                bus            USB3.0 Hub
/0/100/14/1/2/3                bus            USB3.0 Hub
/0/100/16                      communication  7 Series/C216 Chipset Family MEI Controller #1
/0/100/1a                      bus            7 Series/C216 Chipset Family USB Enhanced Host Controller #2
/0/100/1a/1        usb1        bus            EHCI Host Controller
/0/100/1a/1/1                  bus            Integrated Rate Matching Hub
/0/100/1a/1/1/2                input          Microsoft
/0/100/1b                      multimedia     7 Series/C216 Chipset Family High Definition Audio Controller
/0/100/1c                      bridge         7 Series/C216 Chipset Family PCI Express Root Port 1
/0/100/1c.2                    bridge         7 Series/C210 Series Chipset Family PCI Express Root Port 3
/0/100/1c.2/0      wlp2s0      network        Centrino Advanced-N 6235
/0/100/1c.3                    bridge         7 Series/C216 Chipset Family PCI Express Root Port 4
/0/100/1c.3/0                  generic        RTL8411 PCI Express Card Reader
/0/100/1c.3/0.2    enp3s0f2    network        RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
/0/100/1d                      bus            7 Series/C216 Chipset Family USB Enhanced Host Controller #1
/0/100/1d/1        usb2        bus            EHCI Host Controller
/0/100/1d/1/1                  bus            Integrated Rate Matching Hub
/0/100/1f                      bridge         HM76 Express Chipset LPC Controller
/0/100/1f.2        scsi0       storage        7 Series Chipset Family 6-port SATA Controller [AHCI mode]
/0/100/1f.2/0      /dev/sda    disk           1TB WDC WDBNCE0010PN
/0/100/1f.2/0/1    /dev/sda1   volume         931GiB EXT4 volume
/0/100/1f.2/1      /dev/cdrom  disk           CDDVDW SN-208DB
/0/100/1f.3                    bus            7 Series/C216 Chipset Family SMBus Controller
/0/1                           system         PnP device PNP0c01
/0/2                           system         PnP device PNP0c02
/0/3                           system         PnP device PNP0b00
/0/4                           generic        PnP device INT3f0d
/0/5                           input          PnP device PNP0303
/0/6                           generic        PnP device ETD0403
/0/7                           system         PnP device PNP0c02
/0/8                           system         PnP device PNP0c02
/0/9                           system         PnP device PNP0c01

[socratis]

@bmfesta2009
Yes, 3D acceleration is enabled.

<Display VRAMSize="256" monitorCount="2" accelerate3D="true" accelerate2DVideo="true"/>

The question is: does the VM end up in the "Aborted" state if you disable 3D?

[Dave B]

Hi bmfesta2009, (and others)

Crashes on shutdown has been fixed (at least for me), by using a newer beta, the issue was caused by the original beta's guest additions, discovered by testing (the then current) 6.0.12 GA with that beta.

According to your log file, you are still running the original VirtualBox VM 6.1.0_BETA1 r133315. Please test with a newer beta, download from the Test builds page Development snapshots. Thank you!
https://www.virtualbox.org/wiki/Testbuilds

PS: As an aside, from your Brookdale Desktop.vbox noticed the following... Any reason for not using 8192?

Code: Select all   Expand viewCollapse view

<Memory RAMSize="8000"/>

[bmfesta2009]

@Dave B

Memory question was for no reason other than I change values from time to time depending on the number of simultaneous guests I have running.

Next statement, upgrading to 134041 has in fact fixed my issue for shutting and retaining state after shutdown. Unfortunately it still has not fixed my VBoxSVGA video issues, but those existed in 6.0 as well so I will leave it as that video driver isn't ready yet.

Thank you.

[socratis]

Next statement, upgrading to 134041 has in fact fixed my issue

Same here actually. I think I'm going to mark this as [Fixed].

for shutting and retaining state after shutdown

Are you doing a Saved-State shutdown? Are you reverting to a previous Saved-State? Can you explain that part?