Aero crashes when previewing pics

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Re: Aero crashes when previewing pics

Postby Technologov » 4. Aug 2011, 21:04

Marko73: u upgraded to latest GA ? (4.1.1)
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Re: Aero crashes when previewing pics

Postby Marko73 » 4. Aug 2011, 21:08

Technologov wrote:Marko73: u upgraded to latest GA ? (4.1.1)


Yes.
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Re: Aero crashes when previewing pics

Postby misha » 5. Aug 2011, 09:49

Thanks for testing, and sorry it did not work for you. I will create a build that will dump some useful info on D3D info so we could figure out what's going wrong in your case, and will get back to you once I'm done.
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Re: Aero crashes when previewing pics

Postby misha » 5. Aug 2011, 11:31

Re the networking issue you observed: we've found the problem and are now working on fixing it, thanks for pointing this out.
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Re: Aero crashes when previewing pics

Postby Marko73 » 5. Aug 2011, 13:10

Thanks for your help Misha and Technologov :)
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Re: Aero crashes when previewing pics

Postby misha » 16. Aug 2011, 05:08

I think the easiest way to pick up your Aero crash is capturing it with ADPLus. Here are steps to do that:
1. You need to install Debugging Tools for Windows available at http://www.microsoft.com/whdc/devtools/ ... fault.mspx
2. Install the latest VBox 4.1.2 available at http://www.virtualbox.org/wiki/Downloads and update guest additions to 4.1.2
3. Make sure Aero is on
4. Open elevated console window (Start->All Programs->Accessories->righ click "Command line" and select "Run As Administrator").
5. In the console window cd to Debugging tools installation dir and run the following command from there:
Code: Select all   Expand viewCollapse view
adplus.exe -crash -pn dwm.exe -o c:\dumps -MiniOnSecond

If run successfully, this should print a destination directory inside the c:\dumps, where logs/dumps for the dwm process will be placed.
Note: You could specify/use any directory instead of "c:\dumps" in the command above as well.
6. Now do whatever you do to reproduce the Aero crash (i.e. run image viewer in your case)
7. Once Aero crash your guest screen should halt for quite a while because the dwm.exe process will be halted while crash dump is being written, and then Aero should eventually be shut down (as usual when previewing pics in your case).
8. Now please zip/rar the contents of logs/dumps directory specified in step 5 and post me the archive at mikhail dot sennikovsky at oracle dot com for investigation.
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Re: Aero crashes when previewing pics

Postby Technologov » 16. Aug 2011, 19:40

v4.1.2. Still bad.
Cycling Win 7 photo viewer back still results in white screen.
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Re: Aero crashes when previewing pics

Postby Marko73 » 17. Aug 2011, 00:42

misha wrote:I think the easiest way to pick up your Aero crash is capturing it with ADPLus. Here are steps to do that:
1. You need to install Debugging Tools for Windows available at http://www.microsoft.com/whdc/devtools/ ... fault.mspx
2. Install the latest VBox 4.1.2 available at http://www.virtualbox.org/wiki/Downloads and update guest additions to 4.1.2
3. Make sure Aero is on
4. Open elevated console window (Start->All Programs->Accessories->righ click "Command line" and select "Run As Administrator").
5. In the console window cd to Debugging tools installation dir and run the following command from there:
Code: Select all   Expand viewCollapse view
adplus.exe -crash -pn dwm.exe -o c:\dumps -MiniOnSecond

If run successfully, this should print a destination directory inside the c:\dumps, where logs/dumps for the dwm process will be placed.
Note: You could specify/use any directory instead of "c:\dumps" in the command above as well.
6. Now do whatever you do to reproduce the Aero crash (i.e. run image viewer in your case)
7. Once Aero crash your guest screen should halt for quite a while because the dwm.exe process will be halted while crash dump is being written, and then Aero should eventually be shut down (as usual when previewing pics in your case).
8. Now please zip/rar the contents of logs/dumps directory specified in step 5 and post me the archive at mikhail dot sennikovsky at oracle dot com for investigation.


I'll try and test this ASAP but I'm having other issues with 4.1.2 atm - namely PXE being broken (I've posted about this in this thread so I won't go over it again here). Testing is serverely hampered by the fact that you can't have two versions of Virtualbox installed at the same time, so I keep having to switch between a version that works - even with fewer features - and an unstable version that breaks everything.
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Re: Aero crashes when previewing pics

Postby misha » 22. Aug 2011, 11:36

Technologov wrote:v4.1.2. Still bad.
Cycling Win 7 photo viewer back still results in white screen.
Right, the issue (at least here) is caused by NVIDIA driver bug. We're currently searching for the best way to work around it.
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Re: Aero crashes when previewing pics

Postby Technologov » 22. Aug 2011, 12:24

misha:
Maybe VirtualBox team should work more with upstream projects / companies ? (Qt, NVIDIA Detonator, AMD Catalyst, Intel HD graphics team)

There were other bugs reported regarding Intel HD graphics (with VBox 2D acceleration) and AMD fglrx drivers (with VBox Aero) on Linux hosts.

I mean: some bugs might not have reasonable workarounds, so improving driver's quality in the end might be easier for you. Once you (or Oracle) establishes working relationships with those projects, next bug fixes will be easier. If workaround is easy, then good, if not, consider co-operation.

Help? I have all 3 types of GFX at home: NVIDIA GeForce GTX 560, AMD Radeon HD 3850 and Intel G33, so I could assist a bit with testing.

-Technologov
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Re: Aero crashes when previewing pics

Postby misha » 31. Aug 2011, 21:33

Technologov wrote:v4.1.2. Still bad.
Cycling Win 7 photo viewer back still results in white screen.

We've implemented a fix for this. Please try the test build of Windows Guest Additions with the fix and let me know if it solves the issue for you. You need to install the additions in VBox 4.1.2 VM.
http://www.virtualbox.org/download/test ... r73784.iso
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Re: Aero crashes when previewing pics

Postby Technologov » 31. Aug 2011, 23:41

Yes, this GA now fixed it! Thanks !
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Re: Aero crashes when previewing pics

Postby misha » 1. Sep 2011, 00:10

Technologov wrote:Yes, this GA now fixed it! Thanks !

Great to know. Thanks for testing!
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Re: Aero crashes when previewing pics

Postby Marko73 » 26. Sep 2011, 22:59

Unfortunately, I'm now experiencing other symptoms with these guest additions using my old graphics card where the screen's all jumbled up with Aero enabled - as the information's now been posted twice, I don't really want to reiterate it again but I've been advised you may not see it otherwise. Therefore, please see the following post: viewtopic.php?f=2&t=44901
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