VB crashing during REBOOT of Win7 guests

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JustinH
Posts: 106
Joined: 6. Aug 2015, 05:09

VB crashing during REBOOT of Win7 guests

Post by JustinH »

I copied a Win7 x64 and WHS 2011 VMs from a Win7 guest, where they worked great, to my new Win10 (V2004 x64) box where they are not working great.

If I have the display "Enabled 3D Acceleration" turned on, I get a memory error from VB when Windows is in the 'shutting down' state. But, if I shutdown Windows it does not crash.
---------------------------
VirtualBoxVM.exe - Application Error
---------------------------
The instruction at 0x00007FFBB0CAF47C referenced memory at 0x0000000000000000. The memory could not be read.

Click on OK to terminate the program
---------------------------
OK
---------------------------

Logs attached.

Edit:
I get the same crash if I do a boot-time scandisk and it reboots after the scandisk. The VM shouldn't even be touching 3D capability at this point, right?
Attachments
Win7_reboot-3D_crash.zip
logs with 3D on crash
(53.03 KiB) Downloaded 10 times
Last edited by JustinH on 22. Oct 2020, 03:09, edited 2 times in total.
BillG
Volunteer
Posts: 5104
Joined: 19. Sep 2009, 04:44
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows 10,7 and earlier
Location: Sydney, Australia

Re: VB crashing during REBOOT of Win7 guests

Post by BillG »

Yes, I get that error too or a restart but not on shutdown. Just restart the vm and all will be well.
Bill
JustinH
Posts: 106
Joined: 6. Aug 2015, 05:09

Re: VB crashing during REBOOT of Win7 guests

Post by JustinH »

Nope. I've restarted many a time, crashes every time, when 3D is on.
BillG
Volunteer
Posts: 5104
Joined: 19. Sep 2009, 04:44
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows 10,7 and earlier
Location: Sydney, Australia

Re: VB crashing during REBOOT of Win7 guests

Post by BillG »

That could be it. I don't need 3d in the vm.
Bill
JustinH
Posts: 106
Joined: 6. Aug 2015, 05:09

Re: VB crashing during REBOOT of Win7 guests

Post by JustinH »

I'd appreciate it is someone from Oracle could take a look at the logs.
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: VB crashing during REBOOT of Win7 guests

Post by scottgus1 »

JustinH wrote:someone from Oracle could take a look at the logs.
Regrettably, that probably won't happen. Users of free Virtualbox don't get Oracle support, only the Oracle customers do.
00:00:02.282334 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: rc=VERR_CR_X509_CPV_NOT_VALID_AT_TIME fImage=1 fProtect=0x0 fAccess=0x0 \Device\HarddiskVolume9\Windows\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_34346b703f4b1db5\
nvldumdx.dll: Certificate is not valid
A new Nvidia driver version for your host video was put out with a file that has a portion of its security signature missing/inaccurate. Details differ on where the problem lies in Nvidia's or Oracle's code or both. Word is the most recent drivers still don't work

Workarounds:
Downgrade host video drivers.
or
Turn off 3D acceleration in the guests.

Forum guru 'fth0' suggests version 446.14 viewtopic.php?f=6&t=99708&p=484144#p484144
JustinH
Posts: 106
Joined: 6. Aug 2015, 05:09

Re: VB crashing during REBOOT of Win7 guests

Post by JustinH »

Thank you so much. Appreciate it.
JustinH
Posts: 106
Joined: 6. Aug 2015, 05:09

Re: VB crashing during REBOOT of Win7 guests

Post by JustinH »

For the record, I had to back down to 442.92. 443.66 has security fixes that appear to be the breaking point.

I tried several in the R450 family and none of them worked.
JustinH
Posts: 106
Joined: 6. Aug 2015, 05:09

Re: VB crashing during REBOOT of Win7 guests

Post by JustinH »

I inquired with NVIDIA about this issue, and it said:
This is an Oracle issue and is fixed in test builds (r140899):
https://www.virtualbox.org/wiki/Testbuilds
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: VB crashing during REBOOT of Win7 guests

Post by scottgus1 »

Oops, missed one. Been looking for topics on the Nvidia issue to report what you found, Justin, that the test builds are supposed to have a fix for this.

If you try them and the problem is fixed, could you please post a guest vbox.log with the successful run?

3D acceleration needs to be enabled for the driver issue to show itself for testing.
JustinH
Posts: 106
Joined: 6. Aug 2015, 05:09

Re: VB crashing during REBOOT of Win7 guests

Post by JustinH »

scottgus1, I installed 6.1.16 and the problem went away. Log attached.

But it didn't fix the Win10 with EFI reboot crash :cry:
Attachments
Win7 programming-2020-10-21-18-48-49.zip
W7 after 6.1.16 update
(34.9 KiB) Downloaded 10 times
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