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Error when starting the VM

Posted: 15. Jan 2019, 14:27
by helpme463
I hope that someone can help me!!

I am using VirtualBox 5.0.24 on the Mac OS High Sierra 10.13.6 and whenever I want to start the Virtual Machine this error code comes up:
The VM session was closed before any attempt to power it on.

Fehlercode:NS_ERROR_FAILURE (0x80004005)
Komponente:SessionMachine
Interface:ISession {7844aa05-b02e-4cdd-a04f-ade4a762e6b7}
I have to use Linux Ubuntu 64 Bit over the Virtual Machine because we need it for university and a project and the VM is on the usb-stick from university. It cannot be because of the usb stick, because it works on the Windows PCs in university. I have also used VB 6.0.0, but nothing worked as well.

Can somebody helps me??

Re: Error when starting the VM

Posted: 15. Jan 2019, 14:35
by andyp73
We will need to see the VBox.log file from the guest in question. Boot the guest, make sure the problem occurs then shut the guest down (by force if necessary). zip the log file and post it.

-Andy.

Re: Error when starting the VM

Posted: 15. Jan 2019, 14:43
by helpme463
Do you mean this?
I have no idea at all from the VB... I hope it's correct - if not, please tell me exactly what to do.

Re: Error when starting the VM

Posted: 15. Jan 2019, 14:46
by andyp73
That is the end of the log file. We will need to see all of it.

In the VirtualBox Manager, right-click on the guest (the bit where it says D6 gesichert) and select "Show log..." Save the first log file to disk, zip it and attach it to a post.

-Andy.

Re: Error when starting the VM

Posted: 15. Jan 2019, 14:50
by helpme463
Alright, I guess this is what you need.

Re: Error when starting the VM

Posted: 15. Jan 2019, 15:16
by socratis
You posted 3 identical posts. According to the forum rules, duplicate posts are not allowed. The triplicate posts have been removed.

Re: Error when starting the VM

Posted: 15. Jan 2019, 15:48
by andyp73
VBox.log wrote:
00:00:06.832495   VRamSize         <integer> = 0x0000000001000000 (16 777 216, 16 MB)
If you are trying to run a 64bit version of Ubuntu with a UI then you will need to increase the size of the video memory. That won't fix your problem...
VBox.log wrote:
0:00:53.828345 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_LDRVI_NOT_SIGNED fImage=1 fProtect=0x0 fAccess=0x0 cHits=2048 \Device\HarddiskVolume4\Program Files (x86)\MASTERSOLUTION\SUITE XL\pciappctrl64.dll
00:00:53.828490 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Program Files (x86)\MASTERSOLUTION\SUITE XL\pciappctrl64.dll' (C:\Program Files (x86)\MASTERSOLUTION\SUITE XL\pciappctrl64.dll): rcNt=0xc0000190
00:01:20.014624 NAT: Old socket recv size: 64KB
00:01:20.014676 NAT: Old socket send size: 64KB
00:07:21.276799 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_LDRVI_NOT_SIGNED fImage=1 fProtect=0x0 fAccess=0x0 cHits=4096 \Device\HarddiskVolume4\Program Files (x86)\MASTERSOLUTION\SUITE XL\pciappctrl64.dll
00:07:21.276949 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Program Files (x86)\MASTERSOLUTION\SUITE XL\pciappctrl64.dll' (C:\Program Files (x86)\MASTERSOLUTION\SUITE XL\pciappctrl64.dll): rcNt=0xc0000190
The DLLs from Suite XL (Master Solution) aren't properly signed but are trying to interfere with VirtualBox. You will need to speak to the vendor of that software to determine if they have a properly signed version or you may need to uninstall it.
VBox.log wrote:
00:00:26.118768 VMMDev: Guest Additions information report: Version 5.0.18 r106667 '5.0.18_Ubuntu'
When you do get it to boot then you should update the guest additions to match the VirtualBox version you have installed (and not the Ubuntu tribute act version).

-Andy.

Re: Error when starting the VM

Posted: 15. Jan 2019, 17:07
by socratis
helpme463 wrote:I am using VirtualBox 5.0.24 on the Mac OS High Sierra 10.13.6
That's a way too old VirtualBox version for 10.13.6. You should definitely upgrade to the latest one, 6.0.2 as of this writing...