Upgrade 6.1.26 (145957) Microphone (USB) lost

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Gillykaboose
Posts: 23
Joined: 14. Jul 2020, 13:40

Upgrade 6.1.26 (145957) Microphone (USB) lost

Post by Gillykaboose »

Just recently upgraded to ver. 6.1.26 (145957). After which I lost connection to Microphone (no device found). All connections seem ok, same settings as previous.. I had saved the previous VM (month before upgrade), imported it (old version) and microphone works without a hitch. Also completed the upgrade and everything fine. How do I troubleshoot this issue on the other virtual machine? .... Before you ask the newer VM has up todate information on it and the older VM (saved and imported in) would have to be updated (tedious process).
Last edited by Gillykaboose on 9. Aug 2021, 13:12, edited 2 times in total.
scottgus1
Site Moderator
Posts: 20965
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: Upgrade 6.1.16 (145957) Microphone (USB) lost

Post by scottgus1 »

Upgrade + broken USB ?= mismatched Extension Pack?

Otherwise, Carefully go through USB basics and troubleshooting. If you finish all the steps 1-7 and cannot get your USB device into the guest OS, carefully post the outputs of the commands in step 8 as text, not screenshots. Zip and post the logs step 8 call for, using the forum's Upload Attachment tab.

BTW, why 6.1.16? 6.1.26 is the newest.
Gillykaboose
Posts: 23
Joined: 14. Jul 2020, 13:40

Re: Upgrade 6.1.16 (145957) Microphone (USB) lost

Post by Gillykaboose »

Thanks for the response Scotgus1. The 6.1.16 was a typo should have read 6.1.26. Extension Pac and upgrade match and USB works with other devices on computer and the old version of VM (which was upgraded to 6.1.26 with extension pack match). So will go through the process you outlined..... thanks
Gillykaboose
Posts: 23
Joined: 14. Jul 2020, 13:40

Re: Upgrade 6.1.26 (145957) Microphone (USB) lost

Post by Gillykaboose »

Well problem solved .... read through the troubleshooting section on USBs. reinstalled the "Intel® USB 3.0 eXtensible Host Controller Driver". This solved the problem ..for some reason or other after the upgrade the the host controller was affected.... thanks for your advise ScottGus1 much appreciated......
scottgus1
Site Moderator
Posts: 20965
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: Upgrade 6.1.26 (145957) Microphone (USB) lost

Post by scottgus1 »

Excellent! Glad you're up and running.
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