Installation issue

This is for discussing general topics about how to use VirtualBox.
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Elenwii
Posts: 2
Joined: 8. Dec 2021, 02:27

Installation issue

Post by Elenwii »

Hi Community :)

I have some trouble to install virtualbox on my computer (windows 11 Insider preview Builde 22509).

when i opened VM, i received an alert for an update. Of course, i go to DLL an try to update. But during the installation process, something goes wrong and the installation rollback ...
I try with the latest revision, rev 6.1.28, 6.0.22, 5.2.44 with same issue.

Is there someone who have the same issue and have found the solution ?

thank's for your help
scottgus1
Site Moderator
Posts: 20965
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: Installation issue

Post by scottgus1 »

The Virtualbox installer is really a Microsoft program that works with the Windows MSI installer database. Google for how to enable MSI logging, then try the installation again. If it fails, please post the log as a zip file using the forum's Upload Attachment tab.

Basic troubleshooting steps for Windows Installer
Enable Windows Installer logging
https://docs.microsoft.com/en-US/troubl ... er-logging
BillG
Volunteer
Posts: 5102
Joined: 19. Sep 2009, 04:44
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows 10,7 and earlier
Location: Sydney, Australia

Re: Installation issue

Post by BillG »

Or it could just be bug in a pre-release version of Windows.
Bill
Elenwii
Posts: 2
Joined: 8. Dec 2021, 02:27

Re: Installation issue

Post by Elenwii »

Hi both,

really thank you for you quick answer.
A new prerelease was published today and it seems that it solved my issue. I was able to finalized the installation.

Really strange situation because after to make the update, it doesn't work for VirtualBox but i was able to install some other project.

I will not have the reason so its frustrating but i can launch my VM again :)

Thank's again.
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