Installation issue

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Installation issue

Postby Elenwii » 8. Dec 2021, 02:32

Hi Community :)

I have some trouble to install virtualbox on my computer (windows 11 Insider preview Builde 22509).

when i opened VM, i received an alert for an update. Of course, i go to DLL an try to update. But during the installation process, something goes wrong and the installation rollback ...
I try with the latest revision, rev 6.1.28, 6.0.22, 5.2.44 with same issue.

Is there someone who have the same issue and have found the solution ?

thank's for your help
Elenwii
 
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Joined: 8. Dec 2021, 02:27

Re: Installation issue

Postby scottgus1 » 8. Dec 2021, 04:07

The Virtualbox installer is really a Microsoft program that works with the Windows MSI installer database. Google for how to enable MSI logging, then try the installation again. If it fails, please post the log as a zip file using the forum's Upload Attachment tab.

Basic troubleshooting steps for Windows Installer
Enable Windows Installer logging
https://docs.microsoft.com/en-US/troubl ... er-logging

scottgus1
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Re: Installation issue

Postby BillG » 8. Dec 2021, 05:46

Or it could just be bug in a pre-release version of Windows.
Bill
BillG
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Re: Installation issue

Postby Elenwii » 8. Dec 2021, 23:51

Hi both,

really thank you for you quick answer.
A new prerelease was published today and it seems that it solved my issue. I was able to finalized the installation.

Really strange situation because after to make the update, it doesn't work for VirtualBox but i was able to install some other project.

I will not have the reason so its frustrating but i can launch my VM again :)

Thank's again.
Elenwii
 
Posts: 2
Joined: 8. Dec 2021, 02:27


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